"I travel a lot. I usually stay at higher end hotels.
I thought I’d take a chance on Comfort Inn by Wyndham. Boy, was I disappointed!!!
I called ahead to ask for extra pillows and towels.
I am disabled and need these items to bath and be comfortable. When I arrived, I was put off by the property outside It was dirty, trashy, unkept. I went to the reception desk checked in and asked if the towels and pillows had been delivered to my room. NO! The guy said well you already have 4 pillows, ok I know that and I needed two more! Then I asked about towels and he said there is plenty. Then he hands me my room card, I stand there for a bit longer because I had no idea were my room was. So he pops back out of the office and said it’s to the left. Not an obvious answer. Then I asked is it by an outside door that I can park near? He replied “A” ok I assumed it was on the left side of the building and I walked out to my Jeep and trailer I’m pulling and drive around looking forte door. I parked get all my gear out and walk to the door just to find out it wasn’t working!!!! So I had to walk all the way back around with my stuff and go through the lobby. Remind you, I am disabled physically and this was a big deal!
I get to my room to find no extra pillows, only 1 set of towels in a double occupancy room. WHAT!!!!!
I am so exhausted from my travels and all the walking around buildings that I just surrendered. I wanted to get some ice NO ICE BUCKET!! No coffee maker either. Never again"
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