Sarre Holiday Rentals

"All staff were so helpful and it was a lovely location just a very short walk from the city centre."

"Splendid room right in the centre of town with view of Mont Blanc"

"Good central location, the staff super friendly and accommodating, but the area around the hotel (especially the parking lot in the back) is sketchy, the building itself is an older remodel, the AC was not working while we stayed there while there was a heat wave passing through town."

"The ideal stay in Chamonix. Great hotel with amazing staff and amenities. The restaurants were perfect and the breakfast one of the best we have had."

"Nice budget hotel with an excellent breakfast "

"The hotel is a great location! The rooms are spacious and clean. The reception staff was overwhelmingly friendly and helpful. Highly recommend."

"We ended up in the annex next to the lift. We were worried about that to start with because of reviews. But we had a lovely stay and used the main hotel to sit and have drinks and play cards, et cetera. It worked out very well we would stay again."

"Excellent!!"

"Check-in was fine, especially given that we made a last-minute booking so we could go to QC Terme the next day. However, at around 9:30 p.m., my partner sustained a bleeding cut to the arm from the shower gel bottle holder in the shower, which is a confined space. We called the hotel's emergency number and asked for a plaster, as the reception was open until around 7pm only. The manager stated the hotel had "zero responsibility" to assist or provide a plaster. She said we could either go to the hospital or call an ambulance (which seems disproportionate), but we should not suggest that the injury was associated with the hotel. She also told my partner that we were “accusing the hotel” and "interrupting her evening", asked whether we were "trying to obtain reimbursement", and said my partner should "take responsibility for their own carelessness" and "stop acting like a child". We were concerned by the response. Most concerningly, she said words to the effect that we could be "blacklisted" and unable to stay at other hotels in the region if we pursue this complaint. The mezzanine staircase had no guardrail and we found it challenging at night, and the bathroom cups were rusted inside and out. We had stayed at another hotel in Chamonix for a week previously without any issue, so it's inappropriate to suggest that guests would fabric issues for monetary gains. The manager eventually agreed to provide a plaster at the reception in the morning, which we never received. "