Premier Inn, Sawbridgeworth hotels

"Was great stay for one day"

"Great value, great location"

"Room was in good condition"

"Great location close to shopping and restaurants. Close to the train station. "

"Check in was great, explained free parking for a 2 day stay. Check out was even better, friendly and helpful"

"The location was convenient as it was a walking distance to shops, restaurants and rail station. The hotel itself was okay, nothing fancy "

"The carpet throughout was awful and dirty. Our room key did not work to keep the lights on and the shower knob was broken and we could not shower. The manager was very impatient with us when we were the paying customer that didn't have a shower and the power kept going on and off. Other guest were complaining about the slow and rude service as well. The location to the stadium and train was great but stay somewhere else! "

"I was given a room on the ground floor which was set out for a disabled person as were most of the other GF rooms. I’m sorry but this was not suitable it felt like staying in an old folks home and I had booked 3 nights. When I asked for a room change I was told the hotel was fully booked, I was not happy with this as I had paid approximately £90.00 a night to stay in a hospital room. I’m not very happy and won’t return to this hotel "