"First impression was the parking lot; it is rough and very uneven. We arrived at dark and there was one other person waiting to check in at the time, but no one was at the desk. She called the hotel several times with no answer and then someone finally came out to help us. I used a 3rd party site to book. The person said we had to out a card on file for incidentals, it was $100 and just a hold not a charge. We checked out before 6am the next day and left. We literally only slept, didn’t use a bath towel or anything. On Monday morning we were charged $100. We called and said we’d be refunded. By. Wednesday we still didn’t see the refund and were told that the person who charged it was not supporting be doing that (happened to others to) and that he was no longer with them. We finally received the refund on Friday, a week after we checked in. We now know why the hotel across the street was full and this one was not. We won’t be back! "
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