Country Inn & Suites by Radisson, Albert Lea - Austin
8/10 Good
"The worker in the breakfast room was so busy and yet did an amazing job of keeping everything supplied. Great employee!
Our bathroom sink was barely draining."
"The property was clean inside & out like our last stay. The price that we paid on this stay was excessive, but it could have been worse had Expedia not got involved (meaning we would NOT have stayed)."
"We were happy with our stay. It was a newer property, very clean and the beds were very comfortable. Our only negative was that the breakfast was only so-so."
"The hotel had just opened under Howard Johnsons, room was nice but soap dispenser was leaking on counter and on to bathroom floor. I let them know, I'm sure it has been fixed. I also had to call for towels, but had a set in minutes.
I think my problem Saturday night was with Expedia and not hotel. Hotel would not honor reservation, Expedia said management would not answer and could not reverse payment for room they sold me until Monday after they made final determination, it was not in my favor. Even if it was the hotel, Expedia took my money for a room they couldn't provide. Hotel sold me a room but would not honor my attempted booking through Expedia. The front desk told me I was the 4th or 5th one that night and they didn't know why Expedia was marketing their rooms.
It appears contracts aren't enforceable or agreed upon with new name. I feel Expedia should have atleast refunded my no cancelation booking if they are unable to force hotel to honor agreement or didn't have an agreement. Expedia said I should have purchased insurance.
I can imagine a lot of reasons for not making it to my hotel or even the hotel unable to accommodate due to issues other than their relationship with Expedia, and can afford an unavoidable loss of this level. Even the insurance shouldn't pay for poor management regardless of where this everyday transaction failed.
Expedia sold room as Howard Johnsons (it was) but refers to it as Motel 6 in their communications regarding this review."
"The rooms were clean but the daily refresh of he room (stayed 4 nights)was limited. I had fresh towels everyday but garbage was not taken out day to day, Kleenex was not refilled after running out, paper coffee cups were not replenished day to day. the bed spread and blankets were pulled up but the bed was not "made". These are all something we are used to from other hotels but was not a "requirement"."
Yes, there are holiday rentals close to the most popular sights in Scarville, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Scarville?
While you're exploring the area, Pilot Knob State Park and Fountain Lake are a couple of picturesque spots to get outside and enjoy nature. Diamond Jo Casino and Winnebago Industries Factory are a couple of places you'll find in the wider area.
What’s a holiday rental in Scarville like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Scarville. Holiday rentals offer extras like laundry facilities and kitchens so you'll have a home away from home. If you're concerned about cleanliness, a holiday rental can offer a sense of privacy away from shared hotel lifts and busy reception areas while still allowing you a great travel experience. You'll also get more space in a holiday rental than in a traditional hotel, which makes a holiday rental an attractive choice for family trips.
Go further with the Expedia app
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