All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Front desk man was not helpful and quite rude. The door to our room didn’t lock because it was not level with the wall plate so you had to lift it until it caught on the wall plate.
Madaline
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Hello Madaline,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team for improvement. Thank you for bringing this to our attention.
Hello Richard,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.
Staff was great, room was great and location was great
arthur
Stayed 1 night in May 2024
Response from Manager on 13 May,2024
Hello arthur,We are happy to hear that you found our staff, room, and location to be great during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic experience at our hotel.
8/10 Good
Robyn
3 May,2024
The tulips in full bloom around the parking lot!!
Robyn
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Robyn,We are delighted you enjoyed the vibrant tulips in bloom during your stay! Our team strives to create a pleasant environment for our guests to enjoy. Should you have any other feedback or require assistance in the future, please feel free to reach out.
Great location, extremely adequate for a one night stay. Clean room, nice staff and good breakfast. Great stay for folks on the go!
Chad
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr,2024
Hello Chad,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our convenient location, clean room, friendly staff, and breakfast offerings. It was our pleasure to accommodate you during your brief stay. We appreciate your feedback and hope to welcome you back in the future.
8/10 Good
Inga
25 Apr,2024
Inga
Stayed 1 night in Apr 2024
Response from Manager on 17 May,2024
Hello Inga, We appreciate you choosing to stay with us and we hope you had a pleasant experience. We value your opinion and encourage you to reach out to us with any feedback you may have. We look forward to welcoming you back in the future.
Fast easy check-in
Friendly staff
Clean breakfast area
Bruce
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr,2024
Hello Bruce,We appreciate your positive feedback on our efficient check-in process, friendly team, and well-maintained breakfast area. Your satisfaction is what we strive for, and we hope to welcome you back in the future.
8/10 Good
Christian
17 Apr,2024
Christian
Stayed 1 night in Apr 2024
Response from Manager on 10 May,2024
Hello Christian, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Hello eric, We're sorry to hear you won't be returning and regret any inconvenience you experienced. If you would like to discuss your stay further, please reach out to our management team for assistance. Thank you for sharing your feedback.
10/10 Excellent
James
7 Apr,2024
James
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr,2024
Hello James,We are stoked to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.
Hello Stephanie,We appreciate your positive feedback about the cleanliness of our hotel. Our team works diligently to ensure all our guests have a comfortable stay. Should you have any further comments or suggestions, please feel free to reach out to our management team.
Checkin was very easy, plenty of parking, right next to a grocery store.
Elizabeth
Stayed 4 nights in Apr 2024
Response from Manager on 9 Apr,2024
Hello Elizabeth,We are pleased to hear that you found our check-in process smooth and convenient. Having ample parking available near the hotel and being close to a grocery store are indeed convenient amenities that we offer to our guests. Should you have any further feedback or require assistance, feel free to reach out to our management team directly.
Hello Matthew,We're thrilled you enjoyed your stay with us! If there's anything we can do to make it a 5-star experience next time, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
Hello Rich,We appreciate you taking the time to share your feedback with us. Your comments are crucial in helping us improve our services for future guests. Please don't hesitate to reach out to our management team to discuss your experience further.
6/10 Okay
Balwant
18 Mar,2024
Washroom sink was clogged and elevator looked was cleaned a month ago .
Balwant
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar,2024
Hello Balwant, We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address these concerns to improve our services. If you have any further comments or questions, please feel free to contact our management team.
8/10 Good
Andrea
Travelled with family and small children
18 Mar,2024
Liked: Staff & service, amenities
For the price it was as expected. The front night staff was amazing
Andrea
Stayed 1 night in Mar 2024
Response from Manager on 20 Mar,2024
Hello Andrea,We are pleased to hear that you found our front night staff to be amazing during your stay. Our team strives to provide exceptional service to all our guests. Should you have any further feedback or queries, please feel free to reach out to us.
Hello Erika,We are pleased to hear that you found our staff kind and accommodating during your stay. Your positive feedback is greatly appreciated as we strive to provide exceptional service to all our guests. We hope to welcome you back in the future for another great experience.
Hello Jeffery,We're thrilled to hear you enjoyed the comfort of our beds during your stay! Your satisfaction is our top priority, and we hope to welcome you back for another great night's sleep.
A basic clean hotel with a great location to montage mountain
Lisa
Stayed 3 nights in Feb 2024
Response from Manager on 6 Mar,2024
Hello Lisa,We're delighted to hear that you found our hotel clean and well-located near Montage Mountain. Your feedback is much appreciated, thank you for sharing your experience with us!
8/10 Good
Sefer
25 Feb,2024
Sefer
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar,2024
Hello Sefer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
Hello Jeffrey,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon.
10/10 Excellent
James
8 Feb,2024
James
Stayed 4 nights in Feb 2024
Response from Manager on 22 Mar,2024
Hello James,We're glad to hear you had a wonderful experience at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
Just an overnight with a friend for my granddaughter's surgery. Very clean, best hotel bed i ever slepped on. Breakfast lacked quite a bit, but definitely would go back.
Darlene
Stayed 1 night in Jan 2024
Response from Manager on 8 Feb,2024
Hello Darlene,Thank you for choosing our hotel for your stay during your granddaughter's surgery. We're stoked to hear that you found our hotel to be clean and enjoyed our comfortable beds. We appreciate your feedback regarding the breakfast and will share it with our team for future improvements. We look forward to welcoming you back in the future.
Hello Christopher,Thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel's convenient location and found it to be a great value. We strive to provide a memorable experience for all our guests and hope to have the opportunity to welcome you back in the future.
Everything was ok but inside de room was not clean properly, the bathtub was dirty, main mirror was unclean, I hate to give bad rates but unfortunately that was my experience.
Gil
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb,2024
Hello Gil,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the cleanliness of your room. We appreciate your input, as it helps us improve our services. We encourage you to contact us directly so that we can further address your concerns.
8/10 Good
Scott
1 Feb,2024
Scott
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb,2024
Hello Scott,Thank you for choosing our hotel for your recent stay. We truly appreciate your rating and are glad to hear that you had a positive experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.
The room was disgusting there was someone’s left over hair from shaving in the shower/tub stuff all over the carpet and the beds had stains on the sheets. The staff was terrible was calling up to our room waking us up all night long and calling our phone. The stay was less than peaceful after driving all day and night
Courtney
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan,2024
Hello Courtney, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take cleanliness and customer service seriously and appreciate you bringing this to our attention. Your feedback will be shared with our team for further improvement. We apologize for any disturbance caused by our staff. We value your feedback and will use it to enhance the experience for our future guests.
Hello Lisa,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. We will look into the concerns raised and take appropriate measures to address them. We value your input and will continue to strive for improvement in all areas.
8/10 Good
James
Travelled with partner
21 Jan,2024
Liked: Staff & service
James
Stayed 2 nights in Jan 2024
Response from Manager on 23 Jan,2024
Hello James, We appreciate you choosing our hotel for your stay! We hope you enjoyed your time with us and had a comfortable experience. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to ensure your satisfaction.
6/10 Okay
Karyn
Travelled with partner
21 Jan,2024
Liked: Property conditions & facilities
Karyn
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan,2024
Hello Karyn, We're sorry to hear that your experience with us was not exceptional. We would greatly appreciate any feedback you could provide so that we may address any concerns and improve our services. Please feel free to reach out to our hotel directly. We value your opinion and hope to have the opportunity to make it right for you in the future.
8/10 Good
Jonathon
21 Jan,2024
Liked: Property conditions & facilities
The room for the cost was nice bed was comfortable bathroom was clean breakfast was below average no muffins or toast just pre made breakfast sandwiches and waffles
Jonathon
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan,2024
Hello Jonathon, Thank you for sharing your feedback. We apologize that the breakfast options did not meet your expectations. We will review your comments with our team to improve our offerings. We appreciate your compliments about the room and cleanliness of the bathroom. We hope you had a comfortable stay overall and appreciate your patronage.
Hello Linda,Thank you for choosing to stay at our hotel. We appreciate your positive rating and we're thrilled to hear that you had a great experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.
Staff is super friendly. Would be great if there was heat in restroom. Not a lot of lights and charging ports that work. Beds a amazingly comfortable.
Rochel
Stayed 4 nights in Jan 2024
Response from Manager on 20 Jan,2024
Hello Rochel,Thank you for your feedback! We greatly appreciate your kind words about our friendly staff. We apologize for any inconvenience caused by the lack of heat in the restroom and the limited lighting and charging options. We will definitely take your comments into consideration for future improvements. We are pleased to hear that you found the beds to be amazingly comfortable. We hope to have the opportunity to welcome you back in the future.
Hello Jean,Thank you for your feedback regarding our hotel's convenient location near amenities. We strive to provide a convenient and accessible experience for our guests. If you have any further comments or suggestions, please feel free to share them with us.
4/10 Poor
Michael
7 Jan,2024
Disliked: Property conditions & facilities
Not quite up to standard. A little tired.
Michael
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan,2024
Hello Michael, Thank you for sharing your feedback with us. We appreciate your perspective and apologize if any aspect of your stay did not meet your expectations. Our team continuously works on improving our facilities and services and we hope you will consider giving us another opportunity in the future to provide you with a more enjoyable experience.
Hello JignEsh,Thank you for choosing our hotel for your stay. We appreciate your rating and hope you had a pleasant experience. If there is anything we can do to improve, please feel free to reach out to us directly. We value your feedback and would love the opportunity to address any concerns you may have had. We hope to welcome you back in the future for an even better stay.
Everything was great. The only complaint I have is that the water pressure in the shower was not great. But otherwise an excellent hotel for our stay.
Ryan
Stayed 3 nights in Dec 2023
Response from Manager on 10 Jan,2024
Hello Ryan,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you had an excellent experience overall. We apologize for any inconvenience caused by the water pressure in the shower. We value your input and will address this with our team to ensure a better experience for future guests.
Hello Diane,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience with us. If there is anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back soon.
8/10 Good
David
31 Dec,2023
Liked: Cleanliness, staff & service
David
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan,2024
Hello David, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
Hello KAREN,We appreciate you taking the time to rate our hotel! We're thrilled to hear that you had a wonderful stay with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to welcome you back soon!
Hello Rochel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.
Hello Ryan,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! It's always rewarding to receive positive feedback from our guests. We truly hope to welcome you back in the future for another outstanding stay.
Hello Margaret,Thank you for your positive rating! We are thrilled to hear that you had an excellent experience during your stay at our hotel. We strive to provide exceptional service and a comfortable environment for all our guests. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.
Hello Areonn,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!
4/10 Poor
Manuel
5 Dec,2023
Manuel
Stayed 3 nights in Nov 2023
Response from Manager on 7 Dec,2023
Hello Manuel, We're sorry to hear that your recent stay with us did not meet your expectations. We value our guests' feedback and would appreciate the opportunity to address any concerns you may have had during your stay. Please reach out to us directly so that we can ensure a better experience in the future.
Hello Jensen,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another memorable stay.
Nice hotel, rooms are clean besides needing to dusted. Lamps, head board, tables all were covered in a layer of dust.
Debra
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov,2023
Hello Debra,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the cleanliness of the rooms, and we apologize for any inconvenience caused. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future.
6/10 Okay
JoAnn
Travelled with family
21 Nov,2023
Property is very dated; my room had peeling paper in the bath. Bed was comfortable. Breakfast was waffles(if you're into them); microwave yourself breakfast sandwich and yogurt. Underwhelming .Will not be staying again.
JoAnn
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov,2023
Hello JoAnn,Thank you for sharing your feedback with us. We appreciate your compliment regarding the comfortable bed. We apologize for any inconvenience caused by the dated aspects of our property. We strive to provide a variety of breakfast options and regret that we did not meet your expectations. We hope that you give us a chance again and stay with us to impress you this time.