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"Stayed 3 nights before a cruise. Location is good - we were able to walk to the hotel from the Central Bus Station, and also walk to the cruise terminal. We are 73 and 78 and in good shape - had 2 suitcases and a backpack each. Walk is flat, but some bumpy areas. West Quay is within walking distance & has restaurants. Friday's & McDonald's are within a 3 minute walk. Very basic small hotel; 2 twin beds (comfortable); clean. "

"Simple but clean hotel close to the train station! "

"The staff is EXCELLENT at the check-in, bar and the restaurant. Everyone is very helpful. We enjoyed our stay. The only complaint is that the carpet in the room needs to be cleaned, other than that it was great."

"Great welcome at reception. Only downside is that the bar area does not open until 12 noon so if you arrive early you cannot get a refreshment. Super tasty meal in the evening and first class service in the bar. Thank you for a great short stay. "

"Location was conveniently located from port for cruise area"

"Clean, quiet and comfortable. Loved the Manor House/main building, which has an interesting and quirky history, dating back to the 1600s. Rooms are basic, a bit dated and located separately from the main building - now a conference centre - and are a complete contrast to the lovely 17th century features of the manor. Room was also quite hot as there is no air conditioning. Staff were welcoming and friendly. Check in was very quick. We enjoyed sitting on the terrace with a glass of wine overlooking the grounds. It was perfect for a one night stay to avoid the hassle and expense of parking in nearby Winchester, where we were heading the next day. Would stay again. "

"We had an overnight stay before boarding our ship the next day. Parking for me was great and complimentary but I do think there is a charge normally. At reception we were met and our cases were taken care of by the porters, receptionists x 3 were at hand for booking in. We had booked a standard room So I asked if we could upgrade and was given a superior room with balcony and views of the Solent and cheap as chips. Our cases were in the room as we got there No struggle. The bed was a king size and bathroom had bath and separate shower. My only criticism, the step up to the shower was too high for me. Dinner was at Marco Pierre White restaurant and was excellent and at a reasonable price. Our sleep was long and uninterrupted (bliss). Morning coffee provided. Our breakfast experience was one of the best we have had in Southampton say no more. Would we stay here again? Mmmmmm. You bet your life we would. Well Done!! Ken & Jill Haycock. "

"Staff always welcoming and helpful."

"We had a lovely time at the Hilton.We came for the Cricket and found the hotel to be a perfect choice. The Receptionist was very helpful. Room was lovely. We had breakfast and that was really good quality and good value. If your down this way give yourself a real treat and stay at the Hilton West End"