"I am an old-school guy who is not into digital cards on your phone or contactless cards. Give me a person at the front desk who gives you a plastic key card that deactivates when you use your phone. Give me a hotel cleaning staff member who knocks on your door, says "room service," cleans your room every day, and gives you fresh towels. Give me an old-school phone I can use to call the front desk or room service, and I am happy. Needless to say, this was NOT my experience here.
HOWEVER, I enjoyed every second of my stay. There is constant communication with the Kasa team. There is a front desk attendant from 9 am to 5 pm who was very friendly and helpful if I had any questions. I'm not that technologically savvy, but my stay was easy and seamless once I figured out which code was the outdoor code and which one was the room code. I would happily stay here again and rate this place 5-stars! The room amenities were great. Having a washer and dryer with free laundry pods was helpful! I also enjoyed the bed that came from the ceiling. The room was very modern and made for a really good stay!"
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