6/10 Okay
Abhishek
Travelled with family and small children
24 Dec,2023
Liked: Staff & service
Disliked: Property conditions & facilities
The property looked premium on Expedia while booking, but didn't feel premium when we actually stayed there. I was staying in the luxury cave.
Nothing is luxury in the cave except the name. It's just another room with cave like interior.
The bathroom was smelly despite keeping the exhaust fan on throughout the night.
The washbasin tap won't turn as it was stuck against the mirror above the basin.
The dustbin in the bathroom was broken. We had to ask the staff to replace it.
They don't have duplicate room keys, so you have to hand over the keys to the room attendant for cleaning the room. The keychain is unnecessarily long, heavy metal which is uncomfortable when in your pocket.
Food is strictly okay.
Now the good stuff
They assign a room attendant to you for any of your needs, so you just call him and he's at your service within no time. All the staff I interacted with was co-operative and polite.
The property is huge, lots of trees around, and my 5yo kid enjoyed playing on swings and in the playground.
The safari is included in the stay, so you just have to inform them. They will give you a wakeup call for the early morning safari.
Abhishek
Stayed 2 nights in Dec 2023