Blackout curtains, free WiFi, bed sheets, wheelchair access
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Reviews of IKON Hotel at KLIA & KLIA2

2 out of 5
IKON Hotel at KLIA & KLIA2
93, Jalan Warisan Sentral 1, KIP Sentral, Kota Warisan, Sepang, Selangor

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 39 reviews" "
Rating 8 - Good. 14 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Transit place
It's a clean, small place. Good for one night, close to the airport Very good when you are traveling and your stops do not match on schedule
Stayed 1 night in Dec 2019
Response from Danial on 28 Dec,2019
thank you, we hope to see you in the future

8/10 Good

John Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
We had a good stay. Room was clean and attendants were nice.
Stayed 1 night in Dec 2019
Response from Danial on 28 Dec,2019
thank you, we hope to see you in the future

8/10 Good

Robert J

Liked: Staff & service, room comfort
Nothing fancy
Was a buget hotel Good value
Stayed 1 night in Dec 2019
Response from Danial on 28 Dec,2019
thank you, we hope to see you in the future

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Danial on 7 Jan,2020
Dear Guest , Thank you very much for your review of your recent stay at our hotel , your feedback is extremely valuable to us, as we strive to improve with each and every stay .

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel was clean and simple. Good enough for a transitional stay. The check in was a bit slow as the staff couldn't find the booking. It took about ten minutes to sort that out.
Stayed 1 night in Jul 2019
Response from (inspired) IKON on 25 Jul,2019
Good Day, thank you for your positive review and taking time to pen your feedback to us. We do apologize if there was any inconvenience during check-in and we will look to improve this with your constructive feedback. We do hope your stay with us was a pleasant one, and we do hope to have you back with us at IKON Hotel in the future. Thank you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to big shopping centre...and fifteen minutes from the airport.
Stayed 1 night in Jul 2019
Response from (happy) IKON on 18 Jul,2019
Good Day! We are glad that you found our hotel's location a positive point, and we hope you have enjoyed your stay with us. We do hope we may get to serve you in the near future again at IKON Hotel. Thank you.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight is definitely the convenience of getting to the airport from here, they also provide shuttle services to the airport.
Stayed 1 night in Jul 2019
Response from IKON on 17 Jul,2019
Good Day, thank you very much for the positive review and encouraging feedback - we will pass on to our relevant team on their good work! We do hope you enjoyed your stay as much as we enjoyed having you with us at IKON Hotel. Looking forward to have you with us again, thank you!

8/10 Good

Normy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Kip sentral, Aeon Mall nilai & Tesco.Pre book transport to KLIA2 same price as grab.Lots of eatery Nasi lemak Viral, McD, Kedai Mamak and many more just a few walk away from the hotel.
Stayed 2 nights in Jul 2019
Response from IKON on 17 Jul,2019
Thank you for your positive feedback. Hope you enjoyed your stay with us at IKON Hotel.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property and staff wrre ok but the room was a swuare box with no window very hot aircon not working properly and sheets were dirty we didnt stay and moved on
Stayed 1 night in Jun 2019
Response from IKON on 17 Jul,2019
We apologize for the inconvenience caused and we will look into the air-conditioning and comments on our sheets. It is unfortunate that you had such an experience but rest assured that the relevant departments have been notified and we thank you for your feedback. We do hope you have you again with us at IKON Hotel. Thank you.

8/10 Good

JL, KUL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport, walking distance to lots of food choices and grocery store. Ample parking space as well.
Stayed 1 night in May 2019
Response from IKON on 28 May,2019
Good Day, thank you for this positive review. We hope you enjoyed staying with us as much as we enjoyed having you at IKON Hotel. Looking forward to have you with us again soon!

10/10 Excellent

Maria luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
It was just for a couple of hours between our flight but all good
Stayed 1 night in Apr 2019
Response from IKON on 28 May,2019
Good Day, thank you for your positive review of us at IKON Hotel. Thank you for choosing us, and we do hope you had a good layover rest at our hotel too. Looking forward to have you with us again if you happen to be having yet another transit at KLIA soon!

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from IKON on 29 Apr,2019
Good Day! thank you for the positive rating of IKON Hotel, and we do hope you enjoyed your stay with us. We look forward to having you back with us soon, thanks for choosing to stay at IKON Hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like it because the front desk receptionist and the facilities were ok and were so happy to stay there...it is clean also
Stayed 3 nights in Apr 2019
Response from IKON Hotel on 26 Apr,2019
Good Day, thank you for the pleasant review. We hope you had a pleasant and comfortable stay and we hope to have you with us at IKON Hotel in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2019
Response from IKON on 2 Apr,2019
Thank you for your rating, hope you enjoyed your stay at IKON Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2019
Response from IKON on 2 Apr,2019
Thank you for your rating, hope you enjoyed your stay at IKON Hotel.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from IKON on 2 Apr,2019
Thank you for your rating, hope you enjoyed your stay at IKON Hotel.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from IKON on 2 Apr,2019
Thank you for your rating, hope you enjoyed your stay at IKON Hotel.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from IKON on 2 Apr,2019
Thank you for your rating, hope you enjoyed your stay at IKON Hotel.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from IKON on 2 Apr,2019
Thank you for your rating, hope you enjoyed your stay at IKON Hotel.

10/10 Excellent

Wong, Sarawak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and its new... staff are friendly... will consider to come back next trip..
Stayed 1 night in Mar 2019
Response from Ikon Hotel on 17 Mar,2019
Greetings Sir, Thank you for choosing us at Ikon Hotel. We hope you had a relaxing stay and much appreciated on your review. Thank you.

8/10 Good

Vijayakumaran

Liked: Cleanliness, room comfort
Overaal good place to stay, cheap
GOOD ABOUT SHUTTLE SERVICE
Stayed 1 night in Feb 2019
Response from Ikon Hotel on 17 Mar,2019
Greetings Mr Vijayakumaran, Thank you for choosing us at Ikon Hotel and much appreciated on favorable review. Your views have been noted. Thank you.

10/10 Excellent

Herda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a place to stay! So comfort, everything near the hotel as well.
Stayed 1 night in Feb 2019
Response from IKON Reception on 19 Feb,2019
First and foremost, thank you very much for choosing IKON Hotel. It was our pleasure to have you with us. We are very glad to hear you had an enjoyable and comfortable stay with us, we hope to welcome you again during your next visit. Much thanks!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from IKON Management on 17 Dec,2018
Thank you for choosing IKON Hotel. Hope your stay with us has been a wonderful one, we hope to have you with us again in the future. Much thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel at an affordable price and near to the airport. Convenience for the ones who has early flight before the dawn.
Stayed 1 night in Nov 2018
Response from IKON on 26 Dec,2018
Hi Sir/Madam, thank you very much for your kind words. We at IKON Hotel do hope to serve you in the near future, thank you!

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

vianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

jean jacques

Travelled with group
Liked: Staff & service
hotel bien situé par rapport a l'aéroport - excellent rapport qualité prix idéal pour le jour de départ
Stayed 1 night in Nov 2019
Response from Danial on 28 Dec,2019
thank you, we hope to see you in the future

10/10 Excellent

Bogumil, Sverige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt ren hotell . Goda förhållanden. Hjälpsam och vänlig personal. Lugna och lugna omgivningar. Svårt läge från flygplatsen. Kollektivtrafik till hotellet är det bästa valet. Jag absolut rekommendera
Stayed 1 night in Nov 2019
Response from Danial on 28 Dec,2019
thank you, we hope to see you in the future

10/10 Excellent

Bente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from (delighted) IKON on 30 Oct,2019
Good Day, thank you for the positive rating of IKON Hotel. We do hope you had a pleasant stay with us and we look forward to have you with us again at IKON Hotel. Thank you!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019
Response from (hopeful) IKON on 5 Aug,2019
Good Day, thank you for your rating. We do hope you enjoyed your stay with us at IKON Hotel, and if we did not assist you as much as you would have liked we do sincerely apologize, and we will improve further in the coming future. Thank you again for choosing IKON Hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not clean, noisy but close airport and cheap
The sheets and towels were not really clean. Also we can hear very well the TV noise from the other rooms. At the reception, the check-in was ok but the guy at the reception did not tell me where is the elevator and where is my room. I was surprised ! Not a big problem but i did not know if check-in was finished or not. Around hotel there are many restaurant which is nice. This hotel is cheap but i won't go back because not clean and too noisy. I prefer to pay more. The rate of 4,3/5 is too much for me. Good thing : cheap room and cheap taxi at 3am to go to the airport. For checkout, the woman was really nice.
Stayed 1 night in May 2019
Response from IKON on 17 Jul,2019
Good day, we apologize if there were any inconvenience caused. We have looked into the comment on sheets and towel and this has been addressed to the relevant department to improve on this matter. Again we apologize if your time with us was not as pleasant as had hoped it would be, hopefully in future we may have the chance to serve you again with us at IKON Hotel. Thank you.

8/10 Good

Ilkka

Liked: Staff & service, room comfort
Hyvä vastine rahalle.
Lentokentän lähellä ja erittäin edullinen. Niukat palvelut, mutta muutaman tunnin lepo pitkällä välilaskulla erittäin mukava. Ikkunaton, pienehkö huone ja vähän sottainen joskin kylpyhuone siisti. Erittäin ystävällinen ja palvelualtis henkilökunta, esimerkiksi Malesian adapterin sai vastaanotosta lainaan.
Stayed 1 night in May 2019
Response from IKON on 28 May,2019
Good Day, thank you for choosing us at IKON Hotel. We are glad you had a comfortable stopover and enjoyed our facilities. We look forward to have you with us again in the future, thank you!

6/10 Okay

マリ丼, インドネシア

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
新しくて清潔あります。 シンプルでアメニティも最低限ですが、十分です。 近くにコインランドリーも大きめのスーパーもあり、便利です。 ただ、私達の部屋はインターネットがとても不安定。 使える時も、とても遅く…不便でした。 また、シャワーヘッドが壊れていました。 でも、全体的に値段相応なので、また利用したいと思います。 ちなみに、安いシャトルバスは、もうありません。 でも、片道 35MR で、送迎してくれます。
Stayed 2 nights in Apr 2019
Response from IKON Hotel on 3 May,2019
Good Day, thank you for your review and feedback on our rooms and facilities at IKON Hotel. We apologize for the inconvenience caused with the internet/Wi-Fi connection and we will get our maintenance team to rectify this issue as soon as possible. We do hope that overall you had a comfortable stay with us, and we do hope to have you with us again at IKON Hotel. Safe travels, see you soon!

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from IKON Hotel on 15 Apr,2019
Good Day, thank you for your review and rating of us at IKON Hotel. Hope you enjoyed the stay as much as we enjoyed serving you during your stay with us. We hope to see you again soon. Thank you!

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from IKON on 2 Apr,2019
Thank you for your rating, hope you enjoyed your stay at IKON Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然地圖上看起來離機場很近，可是因為機場附近的路是繞來繞去，所以從機場到飯店搭計程車需二十分鐘左右，機場到飯店搭gｒａｂ要ＭＲ４５，來回需９０馬幣，所以雖然住機場飯店比較貴，若是加上車錢，其實住外圍飯店並沒有省多少錢
Stayed 1 night in Jan 2019
Response from IKON Reception on 19 Feb,2019
Hi there, firstly thank you for choosing to stay at IKON Hotel. It was our pleasure to have you with us. We do provide transport to and from airport and a slightly cheaper price. If you do stay with us again, let us know if you need and we would be very happy to assist you with transportation at slightly lesser pricing. Thank you!

4/10 Poor

hakyeong

Disliked: Cleanliness, property conditions & facilities, room comfort
다른곳을가시는게좋을듯..
방음이전혀안됨 영어를 하긴하지만 의사소통 거의안됨 픽업서비스 요청했으나 픽업차량을 만나기까지 1시간소요 기사님이 영어를 못하심 ㅡㅡ
Stayed 1 night in Jan 2019
Response from IKON on 23 Jan,2019
Good Day Hak Yeong, firstly thank you for choosing IKON Hotel for your stay in Kuala Lumpur. For the inconvenience caused, we sincerely apologize for the transport delay and also lack of communication. We have highlighted this issue within Management and we will address it to our team so that this will not happen again. Again, we apologize - hopefully in future, you will provide us with the chance to host you again at IKON Hotel. Thank you.

10/10 Excellent

Mior Iskandar Shah

Liked: Cleanliness, staff & service, room comfort
PENGINAPAN YG MENGEMBIRAKAN SERTA SELESA.BAGUS.
Penginapan yg selesa dan tiada ganguan. Restoran dan gerai makan yg berdekatan. Pasaraya yg dekat dan byk kemudahan membeli belah.
Stayed 1 night in Dec 2018
Response from IKON on 2 Jan,2019
Thank you for your kind review. Hope to have you with us again in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from IKON on 25 Dec,2018
Much appreciated, hope you enjoyed your stay with us at IKON Hotel. Thank you.