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Reviews of Port Nature Luxury Resort & Spa – All Inclusive

5 out of 5
Port Nature Luxury Resort & Spa – All Inclusive
Bogazkent Turizm Mevkii, Serik, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 42 reviews" "
Rating 8 - Good. 11 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Suleiman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It will have been 5 out of five, but if you keep the card in the room they take it and let you pay 10$ fee. That is not ethical at all
Stayed 5 nights in Aug 2021
Response from Port Nature on 1 Sept,2021
Thank you for your valuable comment, we will definitely forward your comment to the authorized persons.

10/10 Excellent

Wesam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice hotel, clean, very friendly staff, only disco is too loud
Stayed 6 nights in Aug 2019

8/10 Good

Humaira, London

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel had a lot of facilities.
Staff speak limited English, which made communication quite difficult.
Stayed 7 nights in Aug 2018

10/10 Excellent

Mohamed, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort for a holiday
Beach is so nice, facilities are great, staff are so good, clean, room is spacious,
Response from Çağrı Özkılıç on 10 Sept,2016
Dear Guest, Thank you for choosing Port Nature Luxury Resort Hotel & Spa. We are very happy to see your positive comments. We are looking Forward to wellcome you back. Best Regards.

10/10 Excellent

Tanya, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Port Nature.
The customer service from all staff was excellent, staff was so helpful with my disability request and they really went above and beyond to help in all areas. Not big drinkers but an All Inclusive with popular branded drinks was a fantastic bonus.
Dear Mrs. Tanya, Thank you for sharing your comments about our hotel. Guest Requests are very important for us in each reservation we keep an eye on special requests. It was a great pleasure to wellcome you in our hotel and our staff would be delightfull about your comments. Positive comments have great influance on our staff to see their hard work is appreciated. We are very happy to see that you appreciate our hotels All inclusive concept and branded beverages. We are looking forward to welcome you again as son as possible. Best Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
New club, big swimming pool with many hiding corners, great private beach, many places to eat, quality drinks. many stuff members are willing to serve you all the time.
Response from Çağrı Özkılıç on 10 Sept,2016
Dear Guest, Thank you for choosing Port Nature Luxury Resort Hotel & Spa. We are very happy to see that you are happy with our service and activities. We are looking forward to wellcome you in our hotel again. Best Regards.

10/10 Excellent

musa othman, belek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
perfect was very good
Response from Sales Representative on 5 Dec,2015
Dear Othman, Thank you for taking your time for your review. We are very happy to see your exellent comment. We would like you to visit Port Nature Luxury Resort for your next holiday as well. Best Regards.

10/10 Excellent

Capitan George , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean Hotel , all staff very helpful .
We been 7 people , hotel is clean and tidy , food was very delicios . The staff was very helpful , always ready to offer you a cold drink or an ice crem etc . Thank you Port Nature .
Response from Sales Representative on 3 Oct,2015
Dear George, Thank you very Much for your exellent comments. We are looking forward to welcome you again in Port Nature Luxury Resort & Spa. Best Regards.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nightmare
Music played from next hotel as if they were partying in our room, till 8am! No order in dining area, long queues and kids running around Few good waiting staff the rest either miserable or only serve attractive ladys. Paper thin walls between rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
The hotel is incredible and I comparing this to several all-inclusive hotels I have stayed at during my life. The only con is that they have very little English speaking staff.
Response from Çağrı Özkılıç / E-Commerce Representative on 4 Sept,2015
Dear Guest, Thank you for choosing Port Nature Luxury Resort. We are delightful that you apreciate our concept and services in comparison. we are giving importance to your concerns and we would like to improve our staffs english skills. We would be very happy to see you in our hotel next years. Best Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have great trip, we were 3 in one room. The food was great and the hotel staff always try to help us with smile even some of them did not speak english fluently (e.g. they give us compatible electric adapter). The internet was very good except one night. The bad things we hates: there no map for hotels for all the places activity and times, you need to ask and figure something by yourself which sometimes not comfortable. The fitness center was disappointed somehow for such big and luxury hotel.
Response from Çağrı Özkılıç / E-Commerce Representative on 4 Sept,2015
Dear Guest, Thank you for choosing Port Nature Luxuy Resort. We are very happy to see that you apreciate our services and staff. We have noted your requests and we would like to see you again in our hote to see our improvements. Best Regards.

4/10 Poor

Jeffrey

Disliked: Staff & service, property conditions & facilities
Not What it Claims to Be
Let me start by offering a major caveat. The first three days we were at the hotel, the hotel was cleaning up from having its compound flooded. It was not obvious how rare an event or happens frequently due to poor construction. Had the hotel done anything to admit that it was having difficulty or to try accommodate the great inconvenience caused by the number of services made unavailable due to the flooding, I would likely rate the resort higher. Cons: -The construction, as noted above, is of fairly low quality. After what seemed like heavy rain, there were buckets all over the lower two floors. The spa, indoor pool. patisserie, kids club, reception, were all closed for at least one day, several longer, the patisserie and reception never opened back up. The shower in our room flooded with every use. The drain was much higher than the lowest point in the shower and after a couple of minutes, it would flood the rest of the bathroom. -The staff are fairly mediocre. I think this is likely poor management and training. The people at the reception were unhelpful any time we approached them. Room service didn't answer. There is no concierge service. The only help is a private taxi service with a desk in the lobby. They charged 100 euro to go anywhere. -Note that the website uses architectural renderings instead of real pictures. The place is not as nice as the renderings. -The kids club was staffed by a single, mostly inattentive (overworked and under-motivated) person.

10/10 Excellent

sk, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities
We had a very pleasant one night stay in a very well run, customer friendly hotel with very good facilities, excellent choice and quality of food and beverages. Staff were all very courteous. We thoroughly enjoyed our stay and would certainly like to stay at this hotel again for a longer period.

4/10 Poor

Verified traveller

Liked: Room comfort

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2020

10/10 Excellent

Alpax, Bremen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1A Hotel.Super zimmer.personal gut.gutes essen und trinken.super pool .wir kommen wieder
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir (mit Kindern 10,12,16) waren das erste Mal in einem all-incl Hotel in der Tuerkei. Hotel war grossartig, mit vielen Restaurants, tollem Essen, relaxing Pool, nettem Sandstrand und Meer. Mitarbeiter werden aus der ganzen Welt rekrutiert, Gaeste sind hauptsaechlich russisch (wir mussten uns daran gewöhnen, dass Mitarbeiter oft wirklich kein bisschen Englisch verstehen). Am Pool Musik den ganzen Tag... was uns nicht gestört hat.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
içkiler ve meşrubatlar hep kutulu ve en kaliteli markalar var,red bull,corona, tuborg,troy,leffe,cola, fanta vs. yemekler ortalama, vasat denebilir, eğlence anlamında başarılı, odalar geniş ferah, sahil ve iskele çok hoş,algida dolabı var ucuz dondurmalar sürekli var, kokteyller süper , bayram zamanı çok çok kalabalık ama
Response from General Manager on 16 Sept,2016
Sayın Misafirimiz, Öncelikle Port Nature Luxury Resort Hotel & Spa 'yı tercih ettiğiniz için teşekkür ederiz. Olumlu ve olumsuz tüm yorumlarınız yönetimimizce değerlendirilmekte; hizmet kalitemizi ve memnuniyetinizi en üst noktada tutabilmek için yol gösterici olarak bize katkı sunmaktadır. Belirtmiş olduğunuz konular ve daha az memnun olduğunuz konular takibimiz altında olup önümüzdeki zaman içinde daha iyisini yapmak için çalışacağız. Sizleri otelimizde tekrar ağırlamaktan memnuniyet duyarız. Saygılarımızla.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
par fait
cette une rêvé qui passe trot vite.tout été parfait.
Response from Çağrı Özkılıç on 11 Sept,2016
Chers Clients, Nous vous remercions pour vos avis positives. Nous esperons de vous voir entre nous. Acceptez nos meilleurs salutations.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aileler için ideal
Odalar güzel havuz iyi personel de sıkıntı yok. Ancak bir çeşit etli yemek çıkıyor onun için sıra bekliyorsun ve oda kalmıyor zaten. gerisi sebze tavuk ciğer böbrek sote gibi idarelik menuler. akşam 11 de bir misafirim geldi 9 dan sonra olduğu için lobiye almadılar bu konuda yardımcı olmak için hicbirsey yapmadilar.
Response from Sales Representative on 21 Jul,2016
Değerli Misafirimiz, Öncelikle Port Nature Luxury Resort Hotel & Spa 'yı tercih ettiğiniz için teşekkür ederiz. Yorumlarınız bizim için önemlidir belirttiğiniz görüşler kayıt altına alınmış ve yönetimimiz ile paylaşılmıştır. Otelimizde her gün ızgara et ve ayrıca çeşitli etli yemekler, et döner vb. servis edilmektedir. Ultra herşey dahil otellerde misafirlerinizi ancak kısa bir süre için lobbyde ağırlama imkanı sunulmaktadır. Eğer misafirlerinizi gün için de ağırlamak isterseniz 09:00 - 21:00 saatleri arasında ücretli olarak misafirlerinizi ağırlama imkanı sunmaktayız. Güvenlik gerekçesi ile daha geç saatlerde konaklama yapmayan misafirlerin otel içerisinde bulunmalarına izin verilmemektedir. Sizleri otelimizde tekrar misafir etmekten büyük mutluluk duyacağız. Otelimize göstermiş olduğunuz ilgiye teşekkür ederiz.

4/10 Poor

Cengo, Finland

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this Hotel/ Välttä tätä hotellia.
This hotel is not a 5 star hotel but 3 star at most. Photos are not telling you truth. Rooms are not noise isolated and even you can listen next room telefon conversation easily or wake up with cleaners conversation at the corridor. All inclusive is it but foods are really bad quality and everyday same menu which is a shame for Turkish gastronomy and service is unfortunate. Generaly, hotel managment is poor. My advice is avoid this hotel if possible, it is waste of money.
Response from Çağrı Özkılıç on 10 Sept,2016
Dear Guest, Thank you for choosing Port Nature Luxury Resort Hotel & Spa. We are sorry that you are not satisfied with your stay. We are looking forward to wellcome you in our hotel again. Best Regards.

8/10 Good

MOD.HASAN, سوريا

Liked: Staff & service, room comfort
رحله جميله
كانت جميله لولا مشكلق القرص التي كانت بكميه كبيره ومزعجه والاقامه بشكل عام رائعه والسرعه في انجاز استلام الغرف سريعه جدا وملفته للنظر اشكركم عليها

10/10 Excellent

Oznur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
süper bir tatil gecirdik
Response from General Manager on 10 Sept,2016
Sayın Öznur Hanım, Port Nature Luxury Resort Hotel & Spa'yı tercih ettiğiniz için teşekkür ederiz. Otelimizi ve servislerimizi benmiş olmanız bizleri çok sevindirdi. Sizleri tekrar aramızda göbrmekten memnuniyet duyarız. Saygılarımızla.

10/10 Excellent

Luca, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo perfetto per famiglie
Abbiamo soggiornato presso Port Nature nel mese di agosto. Struttura sul mare, lontano da città o luoghi di interesse storico che però consente di rilassarsi tra spiaggia e mare, barbecue e concerti o spettacoli serali. Luogo perfetto per dedicarsi alla propria famiglia e trascorre tempo insieme

10/10 Excellent

Max, Leipzig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exzellent
Toller Service ... Jegliche internationale Getränkeauswahl inklusive ... Speiseangebot sehr gut... Exzellentes Hotel ...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel ausserhalb von Belek
Super Unterhaltungsprogramm - alles super !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel
Ganz ok für einen Familienurlaub.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Hotel - ein wenig ausserhalb von Belek
Hotel in Ordnung - etwas weit ausserhalb von Belek

6/10 Okay

Dennis, Kolding

Liked: Cleanliness, room comfort
Hjemvendt efter en god ferie. Hotellet og omgivelserne er super fine, dog havde vi en lille skuffelse ift. vores forventinger ud fra billederne. Men hotellet gør meget ud af deres all inklusive, alt er af "mærkevare". Overordnet en god oplevelse.

8/10 Good

Per, Alanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FINT OPHOLD.
23/2 - 26/2 - 15 Vi var 2 par der besøgte dette hotel, maden var god, men vores ophold, (som var all-incl.) her havde hotellet ikke som lovet 1 x a la carte med i prisen (det er kun i højsæsonen) hvilket IKKE var oplyst nogen steder. Vi skulle så kun betale 15 tl. p.p. men alligevel, skuffende. Buffet morgen, middag , aften = super. Hotellet er stort - nogen steder var der varmt at opholde sig andre meget koldt, bl.a i -0 sal hvor alle aktiviteterne foregik var der hujende koldt. Det lige til at blive syg af. Vi havde 1 person der lå med en lettere madforgiftning efter at have spist fisk/skaldyr, det kunne vi også godt have undværet, men vi hørte dog ikke om andre tilfælde. De unge mennesker som stod for aktiviteter var fulde af gå på mod og rigtig søde. Receptionens personale var dog en skændsel, de var sure, meget lidt hjælpsomme og kunne overhoved ikke kommunikere på engelsk. Vores værelser på 4 sal. var store og meget flotte balkonen var stor. Toilet med glasdør og udsigt - her skal man altså kende hinanden mere end godt. håndvask i entreen. Men alligevel, et fint værelse.

10/10 Excellent

Alex, Colmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel récent mais non adapté aux grosses pluies
Rien à redire sur cet hôtel aussi bien au niveau de l'accueil, du personnel et des prestations aussi longtemps que la météo était favorable. Après un épisode orageux particulièrement intense, l'hôtel s'est révélé très perméable. Les terrasses sur les toits étant mal imperméabilisées, le rez-de chaussée était rapidement inondé. Ceci dit, tout le personnel a fait le maximum pour permettre aux résidents de ne pas en pâtir. Les repas sont très bons et les buffets sont magnifiques. Nous avons passé un excellent séjour même si la météo n'était pas optimale. Le rapport qualité-prix était très bien. Nous reviendrons avec plaisir dans cette structure et la recommanderons volontiers à nos amis.

8/10 Good

Toni, Ulm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel
Die ersten drei Tage waren hervorragend,bis zu dem Gewitter mit Orkanstürmen und Sturzregen . über die ganze Nacht . Essen sehr gepflegt und immer eine frische Auswahl . Toller Service echter All Inklusive . Zimmer groß und sehr gepflegt ,alles neu . schöne Poolanlage,für mich als Schwimmer wunderbar,den langen rundum verlaufenden Kanal zu durchschwimmen ,leider fehlte ein beheizter Außenpool ,meiner Frau und vielen anderen Hotelgästen ist das Wasser im Pool zu kalt ,Meerwassertemperatur war für Ende Oktober sehr angenehm zum baden . Leider war nach der Sturmnacht vieles anders ,das Wasser drang in vielen Hotelteilen durch die Decken ,von außen drang an Türen Wasser in das Hotel ,der Spabereich mußte geschlossen werden und in einem Hoteltrakt lief das Wasser durch die Decke in die Zimmer .Der Pool wurde als Überlaufbecken genutzt somit war das Schwimmen beendet . Das führe ich auf Bauschäden zurück ,da ja das Hotel erst im Sommer 2014 eröffnet wurde ,eine Herausforderung diese Schäden alle ordentlich zu beseitigen . Das Personal hat alles daran gesetzt uns als Gäste trotz diesen Widerlichkeiten gut zu versorgen und den Betrieb so reibungslos wie möglich aufrecht zu erhalten .

10/10 Excellent

JBG, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour
Cet hôtel très design est neuf et tout y est magnifique. Les chambres familles sont spacieuses et bien agencées. Les lits sont un peu durs... Les différents restaurants proposent des plats variés et pour tous les goûts. La nourriture est excellente. Les bars proposent des alcools nationaux et internationaux de qualité. Les collaborateurs sont souriants et serviables, Ils parlent un peu d'allemand et d'anglais; certains parlent russe ! Je recommande cet hôtel sans restriction et y retournerai avec plaisir.

6/10 Okay

Gabi, Berlin

Liked: Property conditions & facilities
Zu viel Lärm
Sprachkenntnisse oft weder Deutsch noch Englisch beim Service Personal Zu laut und zuviel Animitation....bis 0.00 Uhr immer laute Musik von allen Seiten...auch die Nachbar Hotels. Alles im Umkreis noch sehr unfertig und im Bau. Die richtigen Golf Hotels sind besser geführt und besseres Publikum. Kinderrutschen mit Geschrei direkt vor dem Zimmerfenster. Geburtstagspaket für Freundin gebucht...auch bezahlt...war aber nicht wie abgesprochen um 20h fertig. In 5 Jahren ist diese Region wahrscheinlich ok...aber nur für Familien mit Kindern und Russen... Ich war enttäuscht..

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede service, mooie accommodatie, tip top in orde
Port Nature biedt uitstekende verzorging, veel keuze in maaltijden en kent een uitstekende ligging aan het strand. Het is rustig en mooi ruimtelijk van opzet. De directe omgeving buiten het hotel is redelijk "leeg". Wel is er een bazaar direct naast het hotel. Verderop zijn ook andere (beperkte) winkelmogelijkheden. Deze buitenomgeving geldt overigens voor alle hotels in deze kustplaats. In de plaats Serik, goed bereikbaar met Dolmus, zijn diverse andere winkelmogelijkheden.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra beliggenhet»,
Meget bra, men alt for harde senger. bra mat, god service.

10/10 Excellent

Per, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dette hotellet vil jeg trygt anbefale!
Det eneste negative var " guest relation" som ikke snakket annet enn tyrkisk. De var heller ikke oppdatert om f eks markeder og om hvordan man kunne komme seg dit. Alt annet var helt perfekt. Utrolig hyggelige og hjelpsomme ansatte. Rent og ordentlig overalt. Nydelig mat, mye å velge i.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort