Independent, Serom hotels

"The hotel location is a bit isolated especially without a car. The staff is very friendly . The rooms designed and built with wood cinder blocks are original yet poorly isolated . Next door their was a family with 2 small children and despite the obvious crying you could also clearly hear all that was going on , all sounds come through the ceiling rafters"

"Room was spotless spacious and clean"

"We had a great 3D1N Stay. Great & friendly staffs & glad to meet the founder, Mr Max. - Comfortable beddings, clean rooms. - Cosy location (in a small lane). - The greetings from all the ground staff at anytime of the day, despite he/she maybe occupied with jobs on hands, will stop to great you. I believe the management team have done a good job in the training. Thank You! Some area to improve, the Check In Counter. It was confusing for many guests, it was located near the Cafe but place is too small; with other guests are still in Q, it was not easy for staff to manage. - Next day, we were been informed the Counter shifted to the other area. That’s a good space & near the Concept Store which we had a great time shopping. - Room’s telephone not working. Had informed the Front Desk on the 1st night, it had not been fixed till the Check Out. Overall experiences was great. Thank You!"

"Central of town. But.... No lift. "

"Nothing to command we had stay before thanks"

"Check in je bilik bau rokok. Kuat bau rokok package habuk rokok atas lantai. Cawan ada kesan kopi tak cuci. Tv tak boleh tengok. Bila cakap dengan staff, no action taken. Alasannya memang macamtu. Bath tub pun tak function. Stay dua malam kat hotel ni memang tidur je semata. "