Front of property

Reviews of Seymour Motel

3 out of 5
Seymour Motel
144 Goulburn Valley Highway, Seymour, VIC

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 268 reviews" "
Rating 8 - Good. 115 out of 268 reviews" "
Rating 6 - Okay. 48 out of 268 reviews" "
Rating 4 - Poor. 12 out of 268 reviews" "
Rating 2 - Terrible. 8 out of 268 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Athol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a lovely quiet place to stay,and the staff were very helpfull.
Stayed 2 nights in Mar 2024
Response from Kind regards, Seymour Motel Team on 20 Mar,2024
Dear Noreen,Thank you for choosing Seymour Motel. We appreciate your perfect rating and positive feedback about our motel. We are delighted to note that you had enjoyed your stay with us. It was a great pleasure to have you as our guest and we do hope to see you soon again.

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Janelle, Dandenong

Stayed 1 night in Feb 2024

8/10 Good

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff!
Stayed 1 night in Jan 2024
Response from Kind regards, Seymour Motel Team on 27 Jan,2024
Dear Jacinta,Thank you for choosing to stay at Seymour Motel and taking the time to share your experience with us. We are glad to hear you enjoyed the friendly service delivered during your stay with us.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and I like that they had a microwave in the room .
Stayed 1 night in Oct 2023
Response from Kind regards, Seymour Motel Team on 7 Nov,2023
Dear Brandon, Thank you for staying at Seymour Motel and taking the time to share your wonderful experience with us. We are glad to hear that you had a comfortable stay with us. We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable a bit out of town
Stayed 1 night in Oct 2023
Response from Kind regards, Seymour Motel Team on 7 Nov,2023
Dear Helen,Thank you for staying at Seymour Motel and taking the time to share your experience with us. We are glad to hear that you had a comfortable stay with us. We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Emma

Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
The place was a bit old and tired like others have said, it does the job it is supposed to do and that is to provide a decent bed for the night. The real issue for me was it seemed the walls were a bit on the thin side because I could hear my neighbours. At the same time I think one was just loud anyway. People like that are obviously not the owners' fault but I do get back to my original point about the walls.. However, I have to admit it was amusing to see wood pannelling painted white. I'd prefer that than its original colour though 😁👍
Stayed 1 night in Jul 2023
Response from Kind regards, Seymour Motel Team on 23 Jul,2023
Dear Robert,Thank you for choosing to stay at Seymour Motel and taking the time to share your experience with us. We are elated to have been able to provide you with clean and comfortable accommodation. However, we apologize for the inconvenience caused that you encountered during your stay. We recommend our guests to contact to the reception during their stay if they have any concerns or special needs so that we can address them. Please be assured that your feedback is very valuable to us in order to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, room comfort
clean and with pool
have stayed number of time, nice and easy, basic accomodation but clean with pool
Stayed 1 night in Feb 2023
Response from Kind regards, Seymour Motel Team on 7 Nov,2023
Dear David,Thank you for staying at Seymour Motel and taking the time to share your feedback with us. We appreciate your perfect rating and positive feedback about our motel. We are elated to have been able to provide you with clean & comfortable stay and that you enjoyed your stay with us.Thank you for your continued patronage and we do hope to see you soon again.

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Substandard bathroom. The worst motel I have been in
Stayed 1 night in Jan 2023
Response from Kind regards, Seymour Motel Team on 2 Feb,2023
Dear Jennifer,Thank you for choosing to stay at Seymour Motel and taking the time to share your experience with us. We regret to learn that your stay fell short of your expectations and we would sincerely like to apologise for any inconvenience caused.Please be assured that your feedback is very valuable to us and we will strive to make improvements accordingly. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Stan

Business traveller
Liked: Cleanliness, staff & service, amenities
Late check in was easy
Response from Kind regards, Seymour Motel Team on 30 Jan,2023
Dear Stan,Thank you for choosing Seymour Motel. We appreciate your perfect rating and positive feedback about our motel. We are elated to have been able to provide you with clean & comfortable stay and exceeded your expectations in all aspects of our services.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Daphne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We didn’t see any staff, but everything was fine. Good bed for a quick stop over.
Stayed 1 night in Jan 2023
Response from Kind regards, Seymour Motel Team on 30 Jan,2023
Dear Daphne,Thank you for choosing Seymour Motel.We appreciate your perfect rating and taking the time to share experience with us. Our mission is to provide clean and comfortable accommodation. Therefore, we are delighted to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities
Clean and Friendly
Response from Kind regards, Seymour Motel Team on 30 Jan,2023
Dear Geoff, Thank you for choosing Seymour Motel and taking the time to share your experience with us. We are elated to have been able to provide you with clean and comfortable accommodation. We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Motel has a lovely pool.
Response from Kind regards, Seymour Motel Team on 30 Jan,2023
Dear Amanda, Thank you for staying at Seymour Motel. We appreciate your perfect rating and taking the time to share your experience with us. We are glad to know that you enjoyed our services & facilities. We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Sue

Stayed 1 night in Dec 2022

8/10 Good

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed which was needed after a long drive. Clean and convenient, overall a pleasant stay
Stayed 1 night in Oct 2022
Response from Kind regards, Seymour Motel Team on 28 Oct,2022
Dear Jason, Thank you for choosing Seymour Motel. We appreciate your perfect rating and positive feedback about our motel. We are elated to have been able to provide you with comfortable & convenient stay and exceeded your expectations in all aspects of our services. It was a great pleasure to have you as our guest and we do hope to see you soon again.

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service
Stayed 2 nights in Sep 2022
Response from Seymour Motel Team on 3 Oct,2022
Dear Anna,Thank you so much for your great review for Seymour Motel.We will always to serve our customer better and better.We are looking for to see you soon.Kind regards,

10/10 Excellent

Fiona

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accomodation
Stayed 1 night in Sep 2022
Response from Kind regards, Seymour Motel Team on 24 Sept,2022
Dear Fiona,Thank you for choosing to stay at Seymour Motel and taking the time to share your experience with us. We are glad to note that you had a comfortable stay as we strive to provide the best experience to all our valued guests, such as yourself.We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Irene

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Older style motel, clean, adequate facilities, comfortable bed
Stayed 1 night in Aug 2022
Response from Kind regards, Seymour Motel Team on 1 Sept,2022
Dear Irene,Thank you for choosing Seymour Motel and taking the time to share experience with us. Our mission is to provide clean and comfortable accommodation to all our valued guests. Therefore, we are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you again in the future.

8/10 Good

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean apartments.
Stayed 1 night in Jun 2022
Response from Kind regards, Seymour Motel Team on 15 Jul,2022
Dear Joel, Thank you for staying at Seymour Motel and taking the time to share your feedback with us. We are delighted to hear that you had a nice experience during your stay with us as our mission is to provide excellent guest experiences and we have managed to meet your expectations in regards of accommodation and staff members. We look forward to welcoming you again.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
Not bad for a quick one night stay
Stayed 1 night in Jun 2022
Response from Kind regards, Seymour Motel Team on 15 Jun,2022
Dear William, Thank you for choosing to stay at Seymour Motel and taking the time to share your experience with us. We are glad to hear that you found the location convenient. We look forward to welcome you back on your next stay.

8/10 Good

Jeanne M

Liked: Cleanliness, staff & service, amenities
Very comfortable bed, very quiet, spacious grounds.
Stayed 1 night in May 2022
Response from Kind regards, Seymour Motel Team on 15 Jun,2022
Dear Jeanne M, Thank you for choosing Seymour Motel and taking the time to share your experience with us. We are delighted to hear that you had a comfortable stay with us. We hope to have the pleasure of welcoming you back to the Seymour Motel soon.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice motel to stay for a few days and people were so accommodating
Stayed 2 nights in May 2022
Response from Kind regards, Seymour Motel Team on 15 Jun,2022
Dear Stephanie , Thank you for choosing Seymour Motel and taking the time to share your experience with us. We are elated that we have exceeded your expectations in all aspects of our services and that we were able to provide you with a fully satisfying staycation. We hope to have the pleasure of welcoming you back again soon.

4/10 Poor

Stephen

Travelled with group
Disliked: Amenities
Advertized breakfast included got there and told they do it anymore no rebate in price
Stayed 1 night in Apr 2022
Response from Kind regards, Seymour Motel Team on 26 Apr,2022
Dear Stephen, Thank you for staying at Seymour Motel and for your feedback. We are sorry to hear that we did not meet your expectations. Unfortunately, the complimentary breakfast is closed till further notice and this information can be found on our website (in payment policy section).However, we would like to inform you that the complimentary breakfast is not included in the price. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.

10/10 Excellent

JOHN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Passing through and needed a 1-night layover. This motel was clean and comfortable and well-located for the purpose.
Stayed 1 night in Apr 2022
Response from Kind regards, Seymour Motel Team on 11 Apr,2022
Dear John, Thank you for choosing to stay at Seymour Motel. Our mission is to provide a clean and comfortable accommodation. Therefore, we are delighted to hear that you had a comfortable stay and found the location convenient. We look forward to welcome you again in near future.

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022
Response from Kind regards, Seymour Motel Team on 23 Mar,2022
Dear Brian, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just simply a lovely place to stay
Stayed 1 night in Feb 2022
Response from Kind regards, Seymour Motel Team on 9 Feb,2022
Dear William, Thank you for choosing to stay at Seymour Motel. We appreciate your perfect rating and positive feedback about our motel. We are delighted to hear that we have exceeded your expectations in all aspects as we strive to provide an excellent standard of service to all our valued customers, such as yourself. We look forward to welcoming you again in the future.

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very basic. No exhaust or sink in bathroom. Very clean.
Stayed 1 night in Jan 2022
Response from Seymour Motel Team on 26 Jan,2022
Dear Natalie, Thank you for taking your time to write a review. We sincerely apologize for the inconvenience you had. We also appreciate your genuine feedback and we will try to improve on them where possible. We love to see you again when you are travelling in the area.

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early no problem my room ready I also had a trailor again they were very helpful. Room clean and comfortable for my stay will stay again.
Stayed 1 night in Dec 2021
Response from Seymour Motel Team on 26 Jan,2022
Dear Lorraine, Thank you for your 5 Star Review. We are delighted to read your wonderful review and the compliments. We are glad that you have enjoyed our facilities and our services. We look forward to welcoming you again soon.

8/10 Good

Kylie-Ann

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2021
Response from Hai Nguyen on 18 Dec,2021
Thanh you so much for staying with Seymour Motel and and your appreciation for us. We hope to see you soon. Merry Christmas and happy new year to you and your family. Kind regards, Hai Nguyen Seymour Motel Team

8/10 Good

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated so very clean. They did charge for an early check in no matter how close or if the room is ready anyway, bit disappointing after an 8 hour drive? Overall though reasonable.
Stayed 2 nights in Dec 2021
Response from Hai Nguyen on 18 Dec,2021
I would like to thank you for staying with Seymour Motel and for your comments to make us better every day. Please allow me to explain more clearly about the motel's early check-in policy as follows: normally as I have informed you from the beginning, the general policy for all customers is $15/hour for early check-in. And we were very flexible, only collecting your fee 1 hour instead of 2 hours. (In fact, in the past, we didn't collect 1-2 house early check-in if the room was clean but there were a cuútomer who came early and and he could check in early and text time he came back early and didn't notify us. As a result, he had to wait for more than 30 minutes to check in and they were very upset and had bad comments about us). So in order to prevent the above cases to be proactive in serving customers, we have to charges for early check-ins. I hope you can understand our situation and look forward to serving you again soon. Kind regards, Hai Nguyen Seymour Motel Team

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet
Good Motel, quiet, Room adequate for what was paid. A little out of town, but with a car - no worries Enjoyed my stay Staff very helpful and friendly
Stayed 1 night in Nov 2021
Response from Kind regards, Seymour Motel Team on 6 Dec,2021
Dear Trevor, Thank you for leaving us with this excellent review! We are delighted to hear that you had an amazing stay in our motel and your expectations were left highly satisfied regarding your overall experience at Seymour Motel. Customer satisfaction is our top priority, and your review reaffirms that hard work we put in consistently. Our staff will be thrilled to hear about your feedback. We look forward to seeing you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and adequate
Lovely friendly staff and service - they had the heater on to have the room warm as soon as I arrived. The free breakfast is not currently available due to COVID conditions. The hotel is just a little bit out of town, but still walking distance from the centre if that's your thing. Handy parking for large vehicles. Everything was perfectly clean and adequate.
Stayed 1 night in Aug 2021
Response from Hai Nguyen ( Motel Director) on 9 Aug,2021
Dear Yu Turn, Thank you for choosing to stay at Seymour Motel and taking time to share your wonderful review. Customer satisfaction is our main priority so our entire team works very hard to deliver clean, and comfortable accommodation on budget to all our valued guest. We hope to see you again !

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Yu Turn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value clean and tidy
Stayed 1 night in Apr 2021
Response from Seymour Motel on 9 Jun,2021
Dear Yu Turn, Thank you for choosing to stay at Seymour Motel and taking time to share your wonderful review. We are thrilled to hear that you enjoyed the service overall and that you found your accommodation clean & tidy. Customer satisfaction is our main priority so our entire team works very hard to deliver clean, and comfortable accommodation on budget to all our valued guest. We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Motel is comfortable but extremely dated.
Stayed 1 night in May 2021
Response from Seymour Motel on 28 May,2021
Dear Tracey, Thank you for choosing Seymour Motel and taking time to share your experience with us. As a basic motel, our goal is to go beyond by providing clean and comfortable accommodation on a budget to all our valued customers. We look forward to welcoming you again in the future.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, room comfort
Basic, but functional. Bed was comfy. Reverse cycle aircond worked fine so the room was warm. Staff were friendly and helpful.
Stayed 1 night in May 2021
Response from Seymour Motel on 28 May,2021
Dear Steven, Thank you for choosing Seymour Motel. We are thrilled to hear that you have enjoyed your stay with us. As a basic motel and our friendly staff made your stay pleasant, we are constantly striving to provide a better service to all our valued guests. We look forward to welcome you again in the future.

8/10 Good

Tony

Travelled with family
Liked: Staff & service, room comfort
Accommodation was lovely and clean. There was some dirty cutlery and no coffee sachets.
Stayed 1 night in May 2021
Response from Seymour Motel on 28 May,2021
Dear Tony, Thank you for choosing Seymour Motel. We are glad to hear that you have enjoyed your stay with us. It is important to us that our customer are satisfied with our services and facilities. However, we apologized for the inconvenience caused. We hope we will have another opportunity to accommodate your stay again with an improved experience.

6/10 Okay

Neil

Overnight at Seymour
Very dated room. Needs renovating but did the job for the one night in transit.
Stayed 1 night in Apr 2021
Response from Seymour Motel Team on 4 May,2021
Dear Neil, Thank you for choosing Seymour Motel and sharing your experience with us. We are sorry to hear that we did not exceed your expectation from your recent stay. Although you may have noticed, Seymour Motel is a basic and we work hard to provide a clean & comfortable accommodation on budget to our valued guest since customer satisfaction is our first priority. We hope to see you again in the future.

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Great stay. Happy to stay again
Stayed 1 night in Nov 2020
Response from Ris on 15 Mar,2021
Hi David, Thank you very much for staying at Seymour Motel and for your lovely feedback. We love to serve you again at Seymour Motel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean and simple - perfect for overnight stay in Seymour
Stayed 1 night in Mar 2021
Response from Ris on 15 Mar,2021
Dear Guest, Thank you very much for staying at Seymour Motel and for your lovely feedback. We love to serve you again at Seymour Motel.