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Sheraton Shantou Hotel

4.5 star property
Travelers find serenity at this welcoming hotel where they can cool off in the outdoor pool and savor authentic Chinese cuisine just steps from local attractions

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The Sheraton Shantou Hotel, near Shantou Museum and Shipaotai Park, offers peaceful accommodations with garden views. Enjoy meals at two on-site Chinese restaurants, a refreshing dip in the outdoor pool, and complimentary WiFi. Guests appreciate the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Spring-water bath
Rainfall showerhead
Hairdryer
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Spring-water bath
Rainfall showerhead
Hairdryer
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Longhu Qu neighbourhood, Sheraton Shantou Hotel is connected to a shopping centre. Shipaotai Park and Shantou Museum are two other places to visit that come recommended. Visit our Shantou travel guide
Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011

What's nearby

  • Shantou the Mixc
    6 min walk - 0.6 km
  • Jinsha Park
    3 min drive - 3.1 km
  • Chaoshan Stadium
    4 min drive - 3.6 km
  • Dahao Ancient City
    12 min drive - 15.5 km
  • Guangji Bridge
    39 min drive - 49.9 km

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.)
    31 min drive

Restaurants

  • 薜記炒貨
    5 min walk
  • 欧吉
    10 min walk
  • Starbucks 星巴克
    10 min walk
  • 阿赤牛肉丸
    11 min walk
  • 公信阿武砂锅粥
    10 min walk

About this property

Sheraton Shantou Hotel

Luxury hotel near Shipaotai Park
Located close to Shantou Museum, Sheraton Shantou Hotel provides a garden, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare and Chinese cuisine. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and tour/ticket information
  • A porter/bellboy, smoke-free property and 5 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 330 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Spring water baths, rainfall showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 13 2026 to February 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

Does Sheraton Shantou Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:30 PM. The swimming pool will be unavailable from February 13 2026 until February 23 2026 (dates subject to change).

Is Sheraton Shantou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shantou Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Shantou Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Shantou Hotel?

Checkout is at noon.

Where is Sheraton Shantou Hotel located?

Located in Longhu Qu, this luxury hotel is 1.9 mi (3.1 km) from Shipaotai Park, and within 12 mi (20 km) of Shantou Museum and Dahao Ancient City.

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Reviews

Sheraton Shantou Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 194 out of 357 reviews
Rating 8 - Good. 131 out of 357 reviews
Rating 6 - Okay. 19 out of 357 reviews
Rating 4 - Poor. 7 out of 357 reviews
Rating 2 - Terrible. 6 out of 357 reviews

Reviews

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, excellent breakfast buffet with a lot choices, very professional staff
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Rebekah is very helpful and a such a joy! She helped with communication with the driver and also recommended places of interest for us to visit. Very fruitful trip and highly recommend this stay!
Stayed 5 nights in Jan 2026

10/10 Excellent

KAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area yet convenient walking distance to large malls and restaurants.
Stayed 2 nights in Nov 2025

10/10 Excellent

An Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and friendly, room is big , clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Nice Hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

Very Nice and will visit next time. Shopping area nearby and food street also walk 10mins. distance. Highly recommend to stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Binh Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean, friendly staffs
Stayed 4 nights in Apr 2024

10/10 Excellent

Shianti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

YAN MING

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and services of the hotel is excellent
Stayed 2 nights in Aug 2023

10/10 Excellent

Yui Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service well
Stayed 3 nights in Apr 2024

8/10 Good

Siu Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024

6/10 Okay

Tan

Liked: Cleanliness, staff & service, room comfort

Dated hotel

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Stayed 3 nights in Feb 2024

10/10 Excellent

Wai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy New Year

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thanh T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stayed
Stayed 4 nights in Sep 2025

8/10 Good

Li

Liked: Cleanliness
Just Ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Pui Ha

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast variety is good. The Swimming pool is not big but pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Weican

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with perfect location nearby the big shopping mall. Staff is very nice and helpful. Though the hotel is a little old but the maintenance is good. Have an enjoyable trip with family. Would love to stay at this hotel next time.
Stayed 2 nights in May 2023

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023

10/10 Excellent

Rui Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

WING LEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

8/10 Good

Tetsuji

Liked: Cleanliness, amenities
Totally it was good. It may be a little expensive.
Stayed 1 night in Sep 2023