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SUNRISE Diamond Beach Resort

Travelers escape to this eco-certified resort's private beach with sun loungers or splash in the children's pool with waterslides before enjoying starry nightcaps

Choose dates to view prices

SUNRISE Diamond Beach Resort in El Hadaba offers indulgent spa treatments like facials and body scrubs. Guests can enjoy fitness classes, six international restaurants, free in-room WiFi, and four poolside bars for refreshments throughout the day.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • Spa
The current price is S$363
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Family Suite, Pool View

Pillow-top beds, minibar, in-room safe, individually decorated

Family Suite, Pool View

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Separate bedroom
  • Partial sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Swim-Up Suite Sea View

Pillow-top beds, minibar, in-room safe, individually decorated

Junior Swim-Up Suite Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
  • Sea view
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
  • Sea view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Pool View (Bunk Bed)

Pillow-top beds, minibar, in-room safe, individually decorated

Family Room, Pool View (Bunk Bed)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Swim Up Room

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Swim Up Room

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Jacuzzi Suite

Pillow-top beds, minibar, in-room safe, individually decorated

Jacuzzi Suite

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Terrace/patio

Presidential Suite

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
TV
  • Sea view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Executive Jacuzzi Suite Sea View

Bathroom

Executive Jacuzzi Suite Sea View

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa

View from room

Royal Villa

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
TV
  • Sea view
  • 195 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Room Egyptian and Residents

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
  • Partial sea view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room Egyptian and Residents

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room BunkBed Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Family Room BunkBed Egyptian and Residents

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Suite, Pool View Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Family Suite, Pool View Egyptian and Residents

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Separate bedroom
  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Swim Up Room Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Swim Up Room Egyptian and Residents

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Executive Swim-Up Suite

View from room

Executive Swim-Up Suite

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
  • Sea view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Room

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
  • Partial sea view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Diamond Pool Suite

Pillow-top beds, minibar, in-room safe, individually decorated

Diamond Pool Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
TV
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Zamna Festival

Pillow-top beds, minibar, in-room safe, individually decorated

Zamna Festival

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
  • Sleeps 3
  • 1 Double Bed
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About the area

Located on a private beach, SUNRISE Diamond Beach Resort is in El Hadaba, a neighbourhood in Sharm El Sheikh. Shoppers can check out SOHO Square, while everyone can enjoy the natural beauty of Red Sea and Naama Bay. Travelling with kids? Consider Ras Mohammed National Park and Aqua Blue Water Park. Visit our Sharm El Sheikh travel guide
Map
Salah Taher St, Om El Sid Hill, Hadaba, Sharm El Sheikh, South Sinai Governorate

What's nearby

  • Go diving in this beautiful national park where the water is incredibly salty #beach #nationalpark
    Ras Mohammed National Park
    5 min walk - 0.5 km
  • Il Mercato Mall
    5 min walk - 0.5 km
  • Alf Leila Wa Leila
    10 min walk - 0.9 km
  • Aqua Blue Water Park
    3 min drive - 2.3 km
  • Hadaba Beach
    4 min drive - 3.0 km

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    32 min drive

Restaurants

  • Amphoras Restaurant
    9 min walk
  • Soprano
    5 min drive
  • Fusion at The Grand Hotel
    16 min walk
  • Seafood Restaurant at Shores Amphoras Resort
    12 min walk
  • Cafe Einstein Berlin
    10 min walk

About this property

SUNRISE Diamond Beach Resort

Family-friendly hotel near Red Sea
A free breakfast buffet, free water park access and a nightclub are just a few of the amenities provided at SUNRISE Diamond Beach Resort. This hotel is a great place to bask in the sun with a private beach, 2 beach bars and sunloungers. Treat yourself to a body scrub, a body treatment or a manicure/pedicure at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball, parasailing and snorkelling. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with 4 poolside bars and a swim-up bar.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Limo/town car service, an outdoor tennis court and express check-out
  • Babysitting (surcharge), evening entertainment and beach umbrellas
  • A 24-hour front desk, a banquet hall and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 440 individually furnished rooms include comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with bidets and free toiletries
  • TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

All-inclusive room rates at SUNRISE Diamond Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (some restrictions)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 beach bars
  • 4 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Basilico
  • Felucca
  • Gamila
  • Jewels
  • Manohar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,767 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 110 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Diamond SUNRISE
SUNRISE Diamond
SUNRISE Diamond Beach Resort Sharm el Sheikh
SUNRISE Diamond Beach Resort
SUNRISE Diamond Resort
SUNRISE Diamond Select Beach Resort
SUNRISE Select Diamond Beach
SUNRISE Diamond Beach Sharm el Sheikh
SUNRISE Select Diamond Beach Resort Sharm el Sheikh
SUNRISE Select Diamond Beach Sharm el Sheikh
Sunrise Diamond Sharm Sheikh
SUNRISE Diamond Beach Resort Hotel
SUNRISE Diamond Beach Resort Grand Select
SUNRISE Diamond Beach Resort Sharm El Sheikh
SUNRISE Diamond Beach Resort Hotel Sharm El Sheikh

Frequently asked questions

Does SUNRISE Diamond Beach Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at SUNRISE Diamond Beach Resort?

As of 31 Jan, 2026, prices found for a 1-night stay for 2 adults at SUNRISE Diamond Beach Resort on 10 Feb, 2026 start from S$363.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SUNRISE Diamond Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at SUNRISE Diamond Beach Resort?

Limited spots are available.

What time is check-in at SUNRISE Diamond Beach Resort?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SUNRISE Diamond Beach Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at SUNRISE Diamond Beach Resort?

Some rate plans available at this hotel are all-inclusive.

Where is SUNRISE Diamond Beach Resort located?

Nestled on the beach, this El Hadaba hotel is 0.4 mi (0.6 km) from Red Sea and 2.6 mi (4.1 km) from Naama Bay. Ras Mohammed National Park and Il Mercato Mall are also within 10 minutes.

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Reviews

SUNRISE Diamond Beach Resort Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 94 out of 141 reviews
Rating 8 - Good. 26 out of 141 reviews
Rating 6 - Okay. 10 out of 141 reviews
Rating 4 - Poor. 9 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean (cleaned daily)staff were all polite ,helpful and courteous,selection of restaurants
Stayed 7 nights in Dec 2025

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely views. Staff are super friendly and helpful. Very generous all inclusive. Was a bit painful leaving. They really pamper you.
Stayed 4 nights in Dec 2025

10/10 Excellent

ishaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean resort. Lovely pools and staff. Lots of good dining options. Would definitely recommend and come back again
Stayed 8 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, staff so polite and helpful Breakfast and dinne are 9/10 lunch 6/10
Stayed 1 night in Jun 2024

10/10 Excellent

Moritz

Liked: Staff & service, property conditions & facilities
All inclusive, lots of pool, staff very friendly and overall a good value for the money
Stayed 2 nights in Mar 2024

10/10 Excellent

Jassem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

Staff were very friendly and very helpful, recommended
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Surpassed all of our expectations, absolutely wonderful hotel with amazing staff. We can’t wait to come back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff cannot do enough for you and are so friendly. We are already planning to come again next year.
Stayed 8 nights in Nov 2024

10/10 Excellent

Mohamed Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best resorts I’ve visited when all is considered. Friendly staff, beautiful and clean site, and not too busy Food could be better but still fairly good

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional!

Staff was very welcoming and had exceptional customer service. Hotel is beautiful with many things to do would definitely book again!
Stayed 5 nights in May 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Egypt, lovely hotel: great food, heated swimming pools, dining centre on site..
Stayed 8 nights in Nov 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. Fabulous food, great choice , great friendly staff.
Stayed 7 nights in Feb 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay, we had invested in a Posh Club suite, which was gorgeous and we received amazing service throughout our stay
Stayed 18 nights in Jan 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was great! Staff amazing! Food options amazing! Entertainment amazing! Customer service amazing!Housekeeping amazing! Overall amazing stay! Thank you! Will definitely visit again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Dildeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service.

Excellent customer service, they cant do enough for you. Hotel is lovely, highly recommend.
Stayed 5 nights in Dec 2023

10/10 Excellent

maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel, staff are amazingly attentive, it’s clean and a fab selection of food choice Shame about the amount of Russians there who were rude and obnoxious
Stayed 10 nights in Jan 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning and the staff are amazing,do not however book through Expedia as I had to settle my bill on checkout as despite several requests for payment from the hotel it wasn’t forthcoming,avoid Expedia at all costs unless you want the miserable experience that I am going through.
Stayed 21 nights in Feb 2025

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, facilities & staff

Hotel looked very nice and modern. Facilities were great and staff service was also good. The main pool and adults pool were great. The bars were very nice and good drinks selection. The choice was vaste to have drinks at night as all the bars had a different theme. The reason for 3 stars is the food which was a real let down for the whole stay, from the buffet lunch to dinner. Also tried the Italian and Mongolian a la carte and they were just very average, nothing mesmerising about the food.
Stayed 5 nights in Dec 2024

8/10 Good

susan

Liked: Property conditions & facilities
Excellent hotel, swim up rooms so good, staff excellent. Beach not great. There are a few shops 5mins walk away. Easy to get taxi anywhere Shops in hotel ridiculously expensive Hardly any vegan / vegetarian options, no alternative milk, you can use 4 Al la carte restaurants but they are a bit strange. Music around pool is literally head banging house music which was bizarre It was a good hotel though
Stayed 9 nights in Dec 2024

10/10 Excellent

hibo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! Staff was so kind and friendly. Zeyad was a huge help to me also, he made our stay even better. He ensured we was welcomed and helped even when i left the hotel. I couldn’t be more grateful honestly. Not one fault at all. i cannot be happier with my stay and will be going back! Do not hesitate to book this hotel it’s amazing and beautiful. And the staff members are so kind.
Stayed 3 nights in Apr 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel. You won't be disappointed.

Fabulous Hotel and Resort. From checking in and being welcomed to our room being serviced beautifully every day and then the ultimate cherry on the top.. the staff and food in the restaurant. All the restaurants are run superbly and nothing is too much trouble. The staff are amazing! Shout out to Mohamed the manager for ensuring everything runs perfectly and is so welcomming as are his team. He leads by example. Best holiday resort I've ever stayed in
Stayed 7 nights in Nov 2023

10/10 Excellent

heba

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is massive The room is spacious and clean Food is really good Staff are very polite and well-trained. The only thing that is really more related to culture rather than a specific issue is that whenever you ask a staffer about anything they make it the most inaccessible impossible thing ever.
Stayed 1 night in Oct 2024

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities
The check in process is not the best. Staff are kind and cheerful, but not professional enough. Mr Rafaat was helpful and tried to make things better. Overall it’s a nice experience, but not the 5 star experience you are looking for. The head chef is a very cheerful and nice person to talk to whenever you head to the restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd visit to the hotel and it was just as fabulous. The whole complex is clean and tidy with staff constantly working to keep the pools clean, grounds tended and all areas beautiful. The food was great, Jewels Buffet restaurant is busy but plenty of selection. Best to go early though. 4 other restaurants to visit and our favourite was the Italian, but all served excellent food, freshly cooked. We upgraded to the Posh Club with many benefits and had a sea view swim up suite, pool shared between 3 rooms but for our last week, we had sole use. The main pool is great too, very large and plenty of sun beds but we did notice the towels seemed to stay on the beds all day, sometimes without anybody using them which was frustrating as the sun was low in November and you had to sit one side of the pool in the afternoon to take advantage of it. Now for the staff …. they absolutely make this hotel and their attention to detail and dedication to making your holiday memorable is amazing. They recognise repeat visitors and take your happiness and enjoyment personally. Already booked to go back as we had such a wonderful time. Thank you for having us!
Stayed 11 nights in Nov 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort on the sea. Beautiful pools and many activities going on. Staff is kind and eager to help. Many choices for dining. Breakfast buffet has EVERYTHING you could possibly want! My reasons for 4 stars instead of 5 are as follows: 1. The lighting in the bathroom was dim and it was difficult to see adequately to put on make up. As bright as it is in Egypt in the day, I couldn't find a spot in room to see properly in the mirror! 2. Housekeeping made pretty decorations with rose petals on the beds but the pillow and bedding had some hairs and a piece of food on the second night, which makes me think maybe they didn't wash hands or change gloves between cleaning rooms. 3. The pool and beach close WAY too early! It is still hot at 6 pm and swimming in the beautiful pools and ocean should be available!
Stayed 3 nights in May 2024