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Futian Shangri-La Shenzhen

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Premium bedding, minibar, in-room safe, desk
Indoor pool
Indoor pool
Deluxe Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Futian Shangri-La Shenzhen

Futian Shangri-La Shenzhen

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048

Explore the area

  • Popular LocationShenzhen City Hall14 min walk
  • Popular LocationShenzhen Convention and Exhibition Center14 min walk
  • Popular LocationShenzhen Civic Center19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)55 min drive

Room options

About this area

Shenzhen

Near a metro station, Futian Shangri-La Shenzhen is in Futian, a neighbourhood in Shenzhen with great shopping. Coco Park and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Guests appreciate the hotel's convenience for public transportation: Shenzhen Convention and Exhibition Center Station is 3 minutes on foot and Futian Station is 9 minutes.

What's nearby

  • Coco Park - 6 min walk
  • Shenzhen City Hall - 14 min walk
  • Shenzhen Convention and Exhibition Center - 14 min walk
  • Shenzhen Civic Center - 19 min walk
  • Shenzhen Lianhuashan Park - 2 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 30 min drive

Restaurants

  • The Brew - 4 min walk
  • Pacific Coffee - 5 min walk
  • Hai Di Lao Hot Pot - 5 min walk
  • XPats Bar - 6 min walk
  • New York Pizza Delivery - 9 min walk

About this property

Futian Shangri-La Shenzhen

5-star luxury hotel located in Futian
Located close to Coco Park and Shenzhen Convention and Exhibition Center, Futian Shangri-La Shenzhen provides a return airport shuttle, a terrace and a cafe. Treat yourself to a facial, aromatherapy or a hot stone massage at Chi, The Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature local and international cuisine and brunch. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and an electric car charging station
  • Express check-out, smoke-free property and luggage storage
  • Guest reviews speak highly of the proximity to shopping
Room features
All 528 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with designer toiletries and separate baths/showers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, German, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 181 for adults and CNY 181 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Seventh Son
  • Shang Gourmet

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 181 for adults and CNY 181 for children (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Futian Shangri-La Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 5 Feb,2023, prices found for a 1-night stay for 2 adults at on 6 Feb,2023 start from S$194.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Futian Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Futian Shangri-La Shenzhen?

Self-parking is free at this property.

What time is check-in at Futian Shangri-La Shenzhen?

Check-in is from 2 PM - midnight.

What time is check-out at Futian Shangri-La Shenzhen?

Checkout is at noon.

Does Futian Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is Futian Shangri-La Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is only a 3-minute walk and Futian Station is 9 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 489 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 150 out of 489 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 32 out of 489 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 10 out of 489 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 489 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Koyama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!! Because hotel over side have Japanese cobinience store and too many have restrant.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Wan Abdul Aziz

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
THE HOTEL IS VERY GOOD BUT THE HOTEL WIFI IS SO BAD. HOTEL NEED TO IMPROVE THE INTERNET SERVICE
Stayed 5 nights in Dec 2019

10/10 Excellent

Hwee Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Shangri-la, nuf said.
Excellent location. Exit 10 of the Futian High Speed Rail (HSR) station takes you right to Shangri-la. 2 metro stops are also within walking distance, connected underground to the HSR station. Lots of restaurants, lots of shopping right around the corner. Very easy to access the rest of SZ.
Stayed 4 nights in Dec 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Khang Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019