2 indoor pools, 4 outdoor pools, pool loungers

Reviews of InterContinental Shenzhen Dameisha Resort, an IHG Hotel

5 out of 5
InterContinental Shenzhen Dameisha Resort, an IHG Hotel
9 Yankui Road, Dameisha, Yantian, Shenzhen, Guangdong

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 173 reviews" "
Rating 8 - Good. 51 out of 173 reviews" "
Rating 6 - Okay. 18 out of 173 reviews" "
Rating 4 - Poor. 3 out of 173 reviews" "
Rating 2 - Terrible. 8 out of 173 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincenzo

Stayed 2 nights in Nov 2023

10/10 Excellent

TIMOTHY TARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. One of the best stays Ive had.
Stayed 7 nights in Jul 2022

10/10 Excellent

TAE HOON

Stayed 1 night in Jul 2022

2/10 Terrible

Wei

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Only one thing is unacceptable about my booking and actual check-in: In my booking, it's showing include breakfast for 2. But when I check-in, hotel lobby staff told me the booking from Expedia does not include breakfast. They asked me to contact Expedia. I only found a virtual agent. But my question still pending
Stayed 1 night in Apr 2022
Response from ICSZDAMEISHA on 14 Apr,2022
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the breakfast problem. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Landa

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel resort ranks high amongst all the hotels I've ever stayed at. The hotel itself has a beautiful lobby and friendly (english speaking) staff to greet you. The room is great and has an amazing waterfront view.
Stayed 1 night in Oct 2021

10/10 Excellent

Patricia Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

juan joaquin gibert

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
I was eagerly looking forward to a week long getaway At Intercontinental Dameisha Resort and was very disappointed. The check in lines are horrendously long wait times. After finally checking into my room the air conditioning kept shutting off and the room was continually hot. It cut off in the middle of the night. I woke up sweating. I turned it on again in the morning went to the fitness center, but when ai returned it was hot again. I went downstairs to the front desk to request another room. They instead sent a maintenance person. The air worked while the maintenance guy was there. Then again it went out in the night. Two unbearable, expensive, nights wasted miserably hot. I went down and requested another room. I was moved into the next room. I was ready to go to the pool and the safe didn’t work. I returned to the front desk. Again maintenance was sent to repair the safe. The next day the sink was clogged. I returned once again to the front desk and had to again wait on maintenance. It definitely was not a relaxing, stress free holiday. I was annoyed that I had spent the money. However; next holiday it is certain I will choose a different hotel for my holiday.
Stayed 5 nights in Jul 2021

8/10 Good

Ian Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel.
A beach hotel that is actually on the beach. Perfect golden sand, warm and safe waters with huge swimming pools for adults and children. Well equipped gym. Outlet shopping area 10 minutes walk away. We are here off season and very quiet. As a large hotel could be difficult to get loungers in high season. Reasonable breakfast. Dinner only worth it if included. Food and drinks very expensive. Overall very clean and lovely hotel.
Stayed 1 night in Jun 2021

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Lovely hotel, great views and private beach. Was disappointed that the Italian restaurant we previously enjoyed was closed within the hotel. The service was slow at times when on the beach- there were long waits for drinks etc, however overall it was a lovely stay with friendly service and beautiful hotel. Would definitely stay again.
Stayed 1 night in Oct 2020

10/10 Excellent

Zengkai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Súper nice stay. Clean, profesional Service, great Pool! Will stay again
Stayed 3 nights in Jun 2020
Response from Linda Ma on 23 Jul,2020
Dear guest, thanks for your comments. It is our honor to know that you have enjoyed your stay with us. We look forward to welcoming you in the near future.

10/10 Excellent

Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-Star for a Reason
The Sheraton is the premier place to stay in family-oriented Dameisha. It is immaculate, with excellent food and beautiful pools; it's also on the best beach in town.
Stayed 1 night in Jul 2019
Response from 深圳大梅沙京基喜来登酒店 on 19 Dec,2019
Dear valued guest, Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding to our friendly and helpful service. We will be sharing your favorable comments with our colleagues which come as a result of their hard work.Sheraton is dedicated to innovative, enriching and unexpected travel experiences. We cling to the belief that we give guests smart solutions and effortless experiences that free up valuable time, so they can experience more and make the most of their stay. We look forward to welcoming you and your family again for a renewing experience at Sheraton Dameisha Resort and wish you all the best!

10/10 Excellent

HW, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, great view from the room, great service.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms view & facilities, super pool & very cooperative staff.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
The outdoor pool is totally damaged. It is not a resort at all. They are rebuilding it and it causes significant noise in the room. The food inside hotel is super expensive. It doesn’t make any sense to spend any time around the hotel. Very bad experience over there. This situation should be notified to customers. I want to get some compensations for this.
Stayed 3 nights in Jan 2019
Response from Sheraton Dameisha Resort, Shenzhen on 21 Jan,2019
Dear valued guest, Thank you for choosing Sheraton Dameisha Resort and take your valuable time to give us your valuable comments. Your feedback regarding the outdoor swimming pool has attracted much attention. Since the outdoor area have been affected by the typhoon seriously, although a part of beach and our indoor pool are opened to the public after maintenance, in order to provide a better relaxed atmosphere for our guests, we decided to rebuild the outdoor pool. I understand that your stay was not what would have been as you hoped. Please put forward your request to us when you make a reservation next time or contact hotel’s Guest Service Center for assistance, and we will serve you sincerely. Once again, please accept our most sincere apology for the inconvenience having been caused. We sincerely hope that you could pardon us for these incidents by giving us chance to present you our hospitality and improvements next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and room was excellent. The only thing they didn’t mention when I made the booking was the outdoor pool was being demoliised after the recent typhoon. This wasn’t a problem as it was too cold to swim anyway, but the problem was work started at 9am and didn’t finish until 8:30pm so there was no chance of a lie in.
Stayed 2 nights in Dec 2018
Response from Sheraton Dameisha Resort on 15 Jan,2019
Dear valued guest, Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments online! We are glad to know that you have enjoyed the homelike sea-view room and the beautiful sea landscape during your recent holiday. At the same time your feedback regarding the outdoor swimming pool have attracted much attention. Since the outdoor area have been affected by the typhoon seriously, although a part of beach and our indoor pool are opened to the public after maintenance, in order to provide a better relaxed atmosphere for our guests, we decided to rebuild the outdoor pool. Please accept our most sincere apology for the inconvenience having been caused. We sincerely hope that you could pardon us for these incidents by giving us chance to present you our hospitality and improvements next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buisness trip
Great friendly staff. Breakfast was very nice. Rooms very comfortable. Could not use outside pool due to damage caused by recent typhoon.
Stayed 3 nights in Nov 2018
Response from Sheraton Dameisha Resort, Shenzhen on 30 Nov,2018
Dear valued guest, thank you so much for choosing Sheraton Dameisha Resort! It was such an honor that we could have your compliment regarding to our friendly service, nice breakfast and comfortable rooms. At the same time, please accept our most sincere apologies and the inconveniences caused. Affected by the typhoon, we have to close the outdoor swimming pools for maintenance and hope to get your kind understanding. Instead, please use our indoor heated pool. Sheraton is dedicated to innovative, enriching and unexpected travel experiences. We cling to the belief that we give guests smart solutions and effortless experiences that free up valuable time, so they can experience more and make the most of their stay. We look forward to welcoming you again for a renewing experience at Sheraton Dameisha Resort and wish you all the best!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but pricey resort hotel
I was impressed when checked in but became a bit disappointed when checked out. We booked 7 rooms and were offered to upgrade 4 rooms to 2 suites free. The rooms are spacious especially the suites. Facilities not enough for hotel of this class. It is good to have a private beach but the swimming pool needs to be cleaned more thoroughly as there were leaves and bugs when we swam. Breakfast is good when many choices of food. More training is also needed for staff to handle client's request. For the same request, one staff said yes and the other said no. We have arranged for late check out and eventually they said they have no record of our request.
Stayed 2 nights in Aug 2018
Response from Sheraton Dameisha Resort, Shenzhen on 18 Aug,2018
Dear valued guest, We appreciate you taking time to share with us your experience while at our hotel. We are glad to know that you have enjoyed our spacious rooms, good breakfast and beach here during your recent holiday. At the same time your feedback regarding the staff service have been noticed. It has been a serious topic of discussion among hotel management team. Please be assured that certain measures will be taken. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service standard. We sincerely hope that you could indulge us on these occasions by giving us chance to present you our hospitality and feel our improvements!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good Hotel, highly recommended
Stayed 1 night in Jun 2018
Response from Sheraton Dameisha Resort, Shenzhen on 6 Jul,2018
Dear valued guest, thank you so much for choosing Sheraton Dameisha Resort and sharing your stay experience with us! Featuring an ocean-facing balcony or terrace, all 370 spacious guest rooms and suites offer panoramic ocean views. Surrounded by lush landscape with a long winding lake-like pool, the resort has easy access to the beach, where you can enjoy sunshine and sea landscape. We look forward to welcoming you again for a renewing experience at Sheraton Dameisha Resort and wish you all the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real resort!
Very nice, relaxing stay.
Response from Sheraton Dameisha Resort, Shenzhen on 9 May,2018
Dear value guest, Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments on online! We are excited to learn of your satisfaction from our hotel. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service quality expected by the Sheraton Brand. Once again, thank you very much for your time taken and we look forward to welcoming you back to Sheraton Dameisha Resort in the near future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, clean, close to the beach!
Response from Sheraton Dameisha Resort, Shenzhen on 14 Apr,2018
Dear value guest, we appreciate you taking time to share with us your experience while at our hotel. It was such an honor that we could have your compliment regarding to our hotel. Each guest room at Sheraton Dameisha Resort features a spacious balcony with sea view, where you can sit around, drink tea, free your mind, as well as enjoy spectacular sunrise, sunset and aquamarine sea landscape. Sheraton is dedicated to innovative, enriching and unexpected travel experiences. We cling to the belief that we give guests smart solutions and effortless experiences that free up valuable time, so they can experience more and make the most of their stay. We look forward to welcoming you again for a renewing experience at Sheraton Dameisha Resort and wish you all the best!

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good for a relaxing stay. Thanks to the food and beverage manager for the service provided
Stayed 1 night in Jan 2018
Response from Sheraton Dameisha Resort, Shenzhen on 28 Feb,2018
Dear value guest, Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments on online! We are excited to learn of your satisfaction from our colleagues’ professional service. We will be sharing your favorable comments with our colleagues which come as a result of their hard work. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service quality expected by the Sheraton Brand. Once again, thank you very much for your time taken and we look forward to welcoming you back to Sheraton Dameisha Resort in the near future.

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
It was an amazing experience! Staff are all super friendly and helpful! I was with my 90 years old grandma and the hotel did their best to accommodate us. Am very grateful.
Stayed 2 nights in Jan 2018
Response from Sheraton Dameisha Resort, Shenzhen on 28 Feb,2018
Dear value guest, Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding to our friendly and helpful service. We will be sharing your favorable comments with our colleagues which come as a result of their hard work. Sheraton is dedicated to innovative, enriching and unexpected travel experiences. We cling to the belief that we give guests smart solutions and effortless experiences that free up valuable time, so they can experience more and make the most of their stay. We look forward to welcoming you again for a renewing experience at Sheraton Dameisha Resort and wish you all the best!

8/10 Good

Mr John, Queensland

Liked: Cleanliness, staff & service, room comfort
Close to the beach
We had a great stay the staff were all very welcoming and helpful. Hunk Cheng on the concierge desk did an outstanding job organising a game of golf for us at Wind Hill . The smorgasbord was good value for money but remember to get a discount voucher from reception.
Stayed 4 nights in Oct 2017
Response from Sheraton Dameisha Resort, Shenzhen on 26 Oct,2017
Dear value guest, Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments on online! We are excited to learn of your satisfaction from our colleagues’ welcoming and helpful service. We will be sharing your favorable comments with Hunk Cheng which come as a result of his hard work. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service quality expected by the Sheraton Brand. Once again, thank you very much for your time taken and we look forward to welcoming you back to Sheraton Dameisha Resort in the near future.

8/10 Good

THOMAS

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2017
Dear valued guest, thank you so much for choosing Sheraton Dameisha Resort and sharing your stay experience with us! Featuring an ocean-facing balcony or terrace, all 386 spacious guest rooms and suites offer panoramic ocean views. Surrounded by lush landscape with a long winding lake-like pool, the resort has easy access to the beach, where you can enjoy sunshine and sea landscape. We look forward to welcoming you again for a renewing experience at Sheraton Dameisha Resort and wish you all the best!

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Very nice
Stayed 1 night in Aug 2017
Dear valued guest, thank you so much for choosing Sheraton Dameisha Resort! We are glad to know that you have enjoyed our hotel here during your recent holiday. Your constructive comments are extremely helpful for our improvement for future experiences. Sheraton is dedicated to innovative, enriching and unexpected travel experiences. We cling to the belief that we give guests smart solutions and effortless experiences that free up valuable time, so they can experience more and make the most of their stay. We look forward to welcoming you again for a renewing experience at Sheraton Dameisha Resort and wish you all the best!

6/10 Okay

Denise

Disliked: Cleanliness, staff & service
Difficult to get to
Difficult to get to. Rooms are large and breakfast buffet is good quality! However, rooms can be better kept. Had booked a room for a single but ended up with two beds. When I entered, the room was not prepared, i.e. drawers left open, curtains left undrawn (it was night time when I arrived).
Dear value guest, Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments on online! We are glad to know that you have enjoyed our good breakfast buffet during your holiday. At the same time we noticed that you also mentioned about the management of rooms, please accept our most sincere apologies and the inconveniences may have been caused. It has been a serious topic of discussion among hotel management team. Please be assured that certain measures will be taken to avoid reoccurrence in the future. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service quality expected by the Sheraton Brand. Once again, thank you very much for your time taken and we look forward to welcoming you back to Sheraton Dameisha Resort in the near future.

8/10 Good

yanfei

Liked: Cleanliness, staff & service, property conditions & facilities
overall it is better than other hotels in Dameisha,but the cost also higher,the facinity is really good
Dear value guest,Thank you very much for choosing Sheraton Dameisha Resort and taking your valuable time to share your comments on online! We are glad to know that you have enjoyed our hotel during your holiday. At the same time your feedback had been well noticed. It has been a topic of discussion among hotel management team. Please be assured that certain measures will be taken. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service quality expected by the Sheraton Brand. Once again, thank you very much for your time taken and we look forward to welcoming you back to Sheraton Dameisha Resort in the near future.

10/10 Excellent

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Good for business

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was pleasant however we experienced limitations around food options/ variety.

6/10 Okay

Peyman

Liked: Room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
bad condition
Great location and service but poor condition, wet floor, moist bed...

8/10 Good

huang, Shenzhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essen
If the hotel have free internet access will be better.

8/10 Good

Thomas Ho Ming, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Sea View
We had booked the hotel with king bed selection, however, in somehow, hotel giving us the double bed, since they are saying that the king bed selection is preferred, anyway, after long discussion over 1 day and night, they switch the king bed room for us the second day, however, we had waste first day out of 5 nights, which really not a good experience. Anyway, overall service sound good, and make sure you have brought the wifi router (or any prepaid 3G/4G card) so on, since this hotel is one of the few in China require to pay for network (WIFI)... sound unbelievable...

8/10 Good

Kingslea, HongKong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short beach resort getaway
It was a short get away for me, away from HK to a close beach resort for only 2 night. This resort is everything you would want to be for a beach resort hotel, that is only 30 mins away from LoWu. The view was amazing, but the bathroom facility seems a bit old. Still very clean and tidy. My visit was during week days, so there were hardly anyone at the beach. Spent most of time around the beach and pool. The sand quality was good, and there is hotel service at the beach for hotel guess. The pool was very nice for after sunset swim. There isn't much outside of the hotel. I tried the street vendor food, it wasn't anything I would recommend. But it was still nice to venture outside of the resort. I would highly recommend anyone from Shenzhen or HK looking for a short beach getaway. A prefect way to recharge.

6/10 Okay

Andy Prutton, Macau

Liked: Property conditions & facilities
Hotel Review
Very disappointed with the standard of food that was offered at the 'Club Lounge' during 'Happy Hour'. I've been to a lot of 'Club Lounges' & the food put-out here is the worst I have seen.

10/10 Excellent

Erich, Dong Guan / Shen Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service & location
Great service and attitude of staffs, great breakfast / beverage selection just in front of the beach, very good place to stay.

8/10 Good

MJ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service, poor food lets it down
Great place to get away with views over the South China Sea. Amazing swimming pool and nice communal areas. This part of Shenzen is a bit like a Chinese version of Southampton. Shopping Malls, Marinas and Amusement parks. Great for the children but not much real Chinese culture. The front desk staff could not have been more helpful and polite. Food in the restaurants is overpriced and unhealthy for the most part. Avoid the overpriced and average Chinese restaurant in the hotel (with rude staff) and go across the road to eat good Chinese food cheaply

6/10 Okay

World traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for vacation
beautiful view, comfort bed to sleep and good hotel services!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ocean view
It is wonderfully situated by the ocean. The sound of the waves is relaxing. The various pools and play areas make it a great place for families.

8/10 Good

E, SHENZHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Ability to Make Immediate Response
This time, they don't turn the light on till the day get dark, because the time is not right?! But the day is really dark, people are scary to walking in the corridor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for staying but......
In general - the hotel is great for staying, perfect environment, a few things that I do not like are: 1. I saw your uniform staff feeding the Japanese Koi at the ground level pond with kitchen left over (pork head skin in marinated sauce) - very oily food is not suitable for fish, even if they are just ordinary crap which eat anything - I don't think the staff was the intended person who take care of the fish, but the fact that he did fed the fish is just wrong 2. the buffet you have available from the "Feast" is way too damn expensive even compared to 5 stars hotel in Hong Kong...and it offer no flexibility in offering some of the items for room service, for example, I was trying to order some fresh oysters, but your staff told me that I cannot order them unless I am paying full for the buffet..sadly, I have to cancel all order 3. While the pricing of your Chinese restaurant on the ground floor is more acceptable, the portion of each dish is too small, for around RMB 165.00 each portion, I ordered two portion of goose liver, the same price in Hong Kong hotel in similar fashion would be 3 times the size on the food, however, the staffs were very good at serving. 4. Your staff who answered the phone when I chose the guest service button, speaks good reception English but have little understand of real English, so I have to switch back to mandarin speaking before the staff understand what I said when I was asking for two extra tubes of shower gel. 5. The most disappointing thing after all is on the day I check out, I called your guest service to request a late check out, she told me we are not allow to have late check out, when your web site said it is ok, I confront your staff again at your reception when I was checking out and settling bills at your reception, they also said it is ok to do late check out...so your damn guest services operator clearly screwed up. 6. Wi fi reception at the main lobby is very poor even when there are only few people at the lobby bar and most are not using the wi fi service, I had used my laptop top, and two 3G smart phone, all resulted with very poor connectivity

6/10 Okay

JT, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sheraton Dameisha Resort,Shenzhen.
Overall satisfactory. View was pretty good.You could slow down a bit and relax.Most of the staffs were nice and would warm welcome you.The temperature of room was too stuffy due to the poor ventilation of the air conditioner.No further improvement even checked by their technician. I was disappointed and slept not well.They should pay more attention on it. Fortunately I was admitted in late of October but not in hot summer!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort