Front of property – evening/night

Reviews of Kai Cheng Hotel Apartment

3.5 out of 5
Kai Cheng Hotel Apartment
Room 2207, 2 Building, Dachong Xincheng, Garden Hua Run Cheng, Nanshan, Shenzhen

Reviews

6.4
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.4/10

Cleanliness

5.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The problem with this property is that it is impossible to find. It took the help of 3 Chinese / English speaking friends to find the unmarked door, with a coded entry (for which I was not given the code). Then there is no indication that one is in the right location until taking the elevator to the 22nd floor, where there is a makeshift front office in the form of a converted hotel room. Clearly, they do not want foreigners staying here, so it should not be available on the Expedia website. Also, the phone number listed on Expedia is incorrect, and another phone number listed is constantly busy. Once inside, the apartment is actually nice--clean and comfortable.
Stayed 1 night in Nov 2018

8/10 Good

TCS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locating the Property is the most challenging of all as the details are spelled out in details and had to rely on previous comments stating that the registration is at Room 2207. The apartment itself is at Building 2 Block 1D which is a stand alone unlike from Building 2, 1A/1B/1C/1E which are clustered together in the same building across a small road from 1D. if you are using any map apps, safer bet to search for "Shenzhen Nanshan Foreign Languages School" to find your way to that area, which is at the opposite road of the Main door of 1D. Other than that, the amenities around the apartment is great. A nearby shopping mall on one side, a neighbourhood community with local super market and eateries on the other side. All within 200m away. The train station about 500m away to take you to rest of Shen Zhen.
Stayed 4 nights in Oct 2018

8/10 Good

Mael

Liked: Room comfort
Disliked: Staff & service
Good location but reception is difficult to find
The apartment is well located in Hitgh tech park of Shenzhen very near to a giant mall (MixC). However, it is difficult to find because the address is not complete. It only précises Building 2 but there are several buildings in "residence" 2 (1A, 1B...1E). The reception was in residence 2 building 1D. I got the information after I called the reception who can only speak Chinese. Once arrived at the reception, the receptionist could not find my booking ant tried to call many people before giving me the room (he has to take a picture of my phone reservation). The room was not in residence 2 but in residence 1. The good thing is that the receptionist brought me there (leaving the reception empty...). If you have a lot of luggage, be prepared to walk around. Even though the building is new (less than 5 years), the apartment is not mint. the ceiling for example has clearly some humidity issue. The bed sheets were good and the bed was big. The bathroom is small. Be prepared to wash over the toilet (it is common in SE Asia). As the door is keyless (with a password), the checkout is easy. You can leave whenever you want.
Stayed 1 night in Mar 2018

8/10 Good

ChuanLiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice and will stay next time

8/10 Good

JUAN

Liked: Cleanliness, property conditions & facilities
可以入住
在广州这是挺好的酒店

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
差旅可行的公寓
总体条件还可以,出差住1.2晚没啥问题,床铺还算干净,算得上中规中矩。

6/10 Okay

SATOSHI

Disliked: Cleanliness, staff & service, property conditions & facilities
たどり着くのが大変
高層ビルが立ち並んでいる地域でどこのビルに凯城酒店公寓があるのか全くわかりませんでした。色んな人に聞いて回ってようやくたどり着きました。大沖新城花园と書いているビルに入り2207号室で受付をしてようやくチェックイン出来ました。部屋自体はただのアパートで悪くはなかったですが2泊して一日目はバスタオルもなくフェイスタオルが一枚のみで置いてあった水も一本開封済みで恐らく清掃されていない状態でした。1日目の深夜帰ってくるとバスタオル、フェイスタオル共に2枚ずつ置いてあり、水も未開封のものが2つ増えていました。寝るためだけと思って予約する分には問題ないかと思います。 ベッドルームは2つあり、ソファーや机、マグカップ、スリッパなどもありました。 キッチンもありましたが鍋などはなく電気ポットはあったものの電源がつかず使えませんでした。
Stayed 2 nights in Mar 2018

4/10 Poor

林先生, 台北

Disliked: Property conditions & facilities, room comfort
臭氣熏天不像飯店的飯店
從廁所飄出陣陣悪臭,淋浴和馬桶一起且空間狹小,酒店和住宅混在一起,狗吠人聲吵雜,客梯和走道骯髒不堪,酒店沒有門牌號碼,不易找到,逼得我住了一天就提前退房(我住的房間是2513房)

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
値段を考えればよい
シャワー、トイレ、洗面台が同室で仕切りのない設計でした。シャワーを使うとトイレが水浸しになり、どう使うかがいまいちわからない構造でした。無料wi-fi はわからず、周辺にレストラン等も殆どありません。でも部屋は清潔でとてもきれいでした。