In-room safe, desk, blackout curtains, soundproofing
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Reviews of Holiday Inn Express Shijiazhuang Heping, an IHG Hotel

3.5 out of 5
Holiday Inn Express Shijiazhuang Heping, an IHG Hotel
No. 27 East Tangu Road, Shijiazhuang

Reviews

6.6
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kian Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Steve, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
not the worst service, just expected better.
Modern, clean hotel. Breakfast buffet clearly catering for the 95%+ of guests who are Chinese, but there is a fresh coffee machine - you may have to ask a member of staff to turn it on! Hot milk in large urn, next to identical urns holding hot soya milk, and hot water. These change their positions each day, so better not assume, as I did on day two that you're adding hot milk to your coffee - hot soya milk and coffee don't mix as well! Where this hotel was let down was the service. House keeping was functional - I received two free bottles of water each day, placed next to the two from the previous day - by the time I left I had quite a collection! They refused to give me an invoice as I had booked through hotels.com (claimed they had no idea how much I had payed for my stay), and quite inexplicably the drop it off by 11 and get it back by 7 laundry service was actually drop it off today and collect it in five (maybe six) days time. Of course, none of those things really matter if you're looking for a clean and comfortable place to stay at a reasonable price. Certainly not the worst hotel or service you'll come across in China, I was just expecting a little better.
Stayed 3 nights in Nov 2018

4/10 Poor

yunghsu

Stayed 1 night in Oct 2021

2/10 Terrible

I Fang

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
千萬不要住35樓層以下 否則整天根本都跟廚房睡在一起了!
特別叮嚀我們不要住35樓層以下但櫃臺說高樓層的被團客訂滿了 但我住過粉多次 每次只要是35樓以下的都會有粉濃的油煙味 一天是煮三餐 每次都幾個小時 唯一沒有味道的時後只剩睡覺了 這麼貴的飯店還要這樣受這樣的遭遇 倒不如隨便選一間假日酒店都還更舒服!
Stayed 1 night in Dec 2018

8/10 Good

wai sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Spacious, clean and tidy room, good breakfast. But traffic is not so convenient, 15 minutes walk to the nearest mtr station. Need to take taxi whereever you want to go.
Stayed 2 nights in Oct 2018