Shoreland Hotels from S$61

"The door lock was broken, I could not lock it from the outside. I told the hotel, but they just said they could give me another room as soon as available "tomorrow" - of no use to me, as "tomorrow" I was leaving! Due to this issue, I could not enjoy any of the hotel facilities as the only way to have the room locked was to be locked in... as from the outside, it did not lock. Broken, literally broken, and while there I only got a "Sorry". I had to ask Expedia's intervention to get a refund. but the hotel only agreed to 30% which is better than nothing, but really not enough to convince a client to come back. Disappointing."

"It was very clean, everyone was nice and ready to great and help. "

"No breakfast buffet after being advertised as such. entrance doors were in this repair and locked lots of people hanging out in their vehicles around the doors two rooms away from mine were sealed by order of the police."

"Ok for one night on the road hotel. "

"Breakfast was fresh. Pool was a comfortable temp. Great customer service. Clean room"

"Room was messy and had ants the hot tub pictured was now filled in "

"It has the feel of a very outdated hotel. Our room was prepped but I would argue not clean. It smelled like someone had just been in the room and someone came and wiped down counters and removed obvious trash and this was it. The “breakfast” was cereal and they seemed to be out of everything worthwhile at the breakfast station. The bar was surprisingly busy and had a good atmosphere but other than that, the hotel fell pretty flat. I would still reconsider even if it’s a good deal"

"My family and I stayed for 4 days. As I opened the door to the room, we saw the draperies hanging off the wall and the window uncovered. We had to climb on something just to cover the window for the night. I asked for maintenance to repair it the next morning. However it was still a very poor job. 5-6 ft Drapes were hung with only about 6 hooks. There were crumbs in the desk drawer. Water stains all over the night stand and headboard. There was a large round burn on the carpet. The room did have a microwave and mini refrigerator. The coffee pot was plugged into an outlet that didn't work, so I had to move it into the bathroom. There were 3 lamps in the room, only 2 were plugged in due to shortage of electrical outlets. 1 Electrical outlet didn't have a cover at all, another one was loose and hanging from the wall. The ice machine was out of order. The continental breakfast was bagged cereal. The basket of packaged pasties only had a couple items or empty every morning. There was a gallon of milk and orange juice in the mini-fridge available, and a coffee dispenser. The wood plank flooring at the front desk was peeling so badly that I tripped. The grass had not been cut, nor the bushes trimmed. The hotel needs alot of work and a manager who can get the job done."

"There was no concession at the water park; two of the four slides were broken. There was no free breakfast as Google stated. Food was found in the air conditioning vents. The room was dirty, and the hotel grounds were poorly maintained. etc."