- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed in a lot of hotels in many countries. We rarely write reviews, but our stay here was far above our expectations, and they deserve a great review. The staff, at all levels, was genuinely friendly and proactively helpful. Every time we turned around, someone on the staff was doing something extra to help us in some small or large way. We don't think we've ever experienced such a welcoming and rewarding environment. Special thanks to the Supervisor, Keng. She made us feel like royalty. She and her team made everything easy for us, all with warm, heartfelt smiles, good humor, and even some friendly laughs :-). In addition to the staff and service, the hotel itself was wonderful. The rooftop pool, spa, restaurant, and bar were ideal. (One of the best massages ever!) The room was beautiful. The bed was a dream - fell asleep fast and sound :-). We also thought the location was perfect for us. Very close to many of the markets and Pub Street, but not too close. Short 5-minute walk or a $1 tuk-tuk. We recommend Hari, and we would stay again on our next trip!