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Overview of Jaya House River Park

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Guest reviews

5.0 / 5Exceptional
86 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationCharles de Gaulle Road5 min walk
Popular LocationMiniature Replicas of Angkor’s Temples10 min walk
Popular LocationAngkor National Museum10 min walk
AirportSiem Reap (REP-Siem Reap Intl.)23 min drive

Choose dates to view prices

  • Deluxe King - Airport transfers - Daily Massage One Hour

    Room amenities

    • 38 sq m
    • Sleeps 3
    Show details
  • Junior Suite King with pool view - Airport transfers - Daily Massage One Hour

    Room amenities

    • 90 sq m
    • Sleeps 2
    Show details
  • Junior Pool Suite King - Airport transfers - Daily Massage One Hour

    Room amenities

    • 90 sq m
    • Sleeps 2
    Show details
  • Deluxe Twin - Airport transfers - Daily Massage One Hour

    Room amenities

    • 38 sq m
    • Sleeps 2
    Show details

About this area

Siem Reap

In the city centre and near theme parks, Jaya House River Park is in an area with good airport proximity. Angkor Wat and Ta Prohm Temple are notable landmarks, and travellers looking to shop may want to visit Pub Street and Angkor Night Market. Travelling with kids? Consider Cambodian Cultural Village and ArtBox. Make sure you don't miss outdoor adventures like ecotours, mountain biking and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Siem Reap. Our guests appreciate the hotel's central location.

Visit our Siem Reap travel guide
Popular Location

What's nearby

  • Charles de Gaulle Road - 5 min walk
  • Miniature Replicas of Angkor’s Temples - 10 min walk
  • Angkor National Museum - 10 min walk
  • Royal Garden - 14 min walk
  • Angkor Shopping Center - 16 min walk

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 23 min drive

About this property

Jaya House River Park

5-star, family-friendly hotel near Royal Garden
2 outdoor pools, a full-service spa and a restaurant are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 36 rooms boast jetted bathtubs, and offer free WiFi and balconies or patios. Separate sitting areas and minibars are standard, as are flat-screen TVs with cable channels.
Jaya House River Park offers 36 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Limited parking spaces
Free 24-hour return airport shuttle
Airport shuttle on request
Free local area shuttle
Free shopping centre shuttle

Food and drink

Free full breakfast available daily 6 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Things to do

2 outdoor pools
Art gallery
Full-service spa
Helicopter/aeroplane tours
Private picnics
Shopping centre

Family friendly

2 outdoor pools
Baby bath
Babysitting/childcare (surcharge)
Dry-cleaning service
Free local area shuttle
High chair
Laundry facilities
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French

Business services

1 meeting room
Computer station
Conference space (969 square feet)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool umbrellas
Terrace

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Couples dining
Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower

Entertainment

40-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Outdoor space

Balcony or patio

More

Connecting rooms available
Desk
Free local calls
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 4 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 59.0 per night.

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 59.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding, children may not be eligible for complimentary breakfast
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision
Guests under 5 years old are not allowed in the spa

Guest reviews

5.0
Exceptional
5 - Excellent
83
4 - Good
3
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
5.0
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is excellent, very friendly and helpful. Loved having the tuk tuks available and a phone to use to call them when we needed to be picked up. the room was big, clean and very comfortable. we made use of the soft drinks in the mini refrigerator. the breakfast and lattes were excellent. And we loved the massage and the pool

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was outstanding And second to none. Staff were the friendliest we have ever come Across and could not done anything more to ensure you was well looked after

Stayed 4 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing Hotel Experience

    This was the best hotel experience I have ever had. Simply amazing. I was so impressed with check in and my first impression that I booked another night 30 minutes after arriving. -Adorable, well kept grounds with two amazing pools -Staff were the best I have ever encountered. Helpful, nice, seem genuine, always smiling, often call you by name, offer to spray you with their home-made great smelling bug spray every time you leave hotel -Delicious free buffet breakfast with many options -Free drink upon arrival (anything you want), free mini bar, free water bottle to refill around the hotel rather than using plastic, free laundry, FREE MASSAGE in their beautiful spa, free tuk tuk around town whenever you want & will come pick you up whenever you are ready to come back -Care about the environment and are pretty much plastic free which is super impressive -Bed and pillows were extremely comfortable, along with the pillows/cushions at the pool -Lovely bathroom with a delightful shower & bathtub -Peaceful bar with a great happy hour deal that is a nice place to relax at sunset -Be sure to go to Peace Cafe a few minute walk away - great food & fare trade shop with well priced, cute souvenirs that people will actually want :)

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff is warm and friendly, and very helpful. We loved Smile, Rath, Rekky, Ban, Chen, Sendy and Ni! We miss you!

    Stayed 4 nights in Nov 2019