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Reviews

5.0 / 5Exceptional
73 reviews

Choose dates to view prices

  • Deluxe Twin - Airport transfers - Daily Massage One Hour

    Room Amenities

    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Deluxe King - Airport transfers - Daily Massage One Hour

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite King with pool view - Airport transfers - Daily Massage One Hour

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Junior Pool Suite King - Airport transfers - Daily Massage One Hour

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

In the city centre, Jaya House River Park is in an area with good airport proximity. Pub Street and Angkor Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cambodian Cultural Village. Travelling with kids? Consider ArtBox and Puok Silk Farm. Our guests appreciate the hotel's central location.

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 20 min drive

About this property

This hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 36 rooms boast private spa tubs and jetted bathtubs, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include balconies or patios, separate sitting areas and minibars.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 12

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 59.0 per night.

Pets

  • Pets not allowed

Payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 59.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 4 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Jaya House River Park Hotel
  • Jaya House River Park Siem Reap
  • Jaya House River Park Hotel Siem Reap

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Free buffet breakfast available daily 6 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Helicopter/aeroplane tours
  • Private picnics

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free local area shuttle
  • High chair
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German

Business services

  • 1 meeting room
  • Computer station
  • Conference space (969 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Bike hire
  • Ecotours
  • Hiking/biking trails
  • Horse riding
  • Mountain biking
  • Mountain climbing
5.0

Exceptional

5 - Excellent
71
4 - Good
2
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
5.0
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional service, great food and heavenly spa. This is truly a gem in Siem Reap.

Stayed 3 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All hotel staff provide excellent service to all guest, I would recommend my friend to stay in this hotel.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and intro from Christian the GM, good recommendations for food. Mini bar is included. Breakfast was great. Bedding excellent. A tuk tuk In call to take us Into town / to restaurants. All in a great stay.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spectacular property, service and food. Truly top notch.

Stayed 4 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Jaya House was the best overall experience I’ve ever had at a hotel, and I’ve travelled a LOT. The staff go way over and above, and sincerely seem to care about each guest. They actually anticipated most things we wanted/needed, and proactively acted on it. They provided free transportation to anywhere we wanted to go in the vicinity, and gave us suggestions on things to do that we never would have found in a travel book or online. For example, they sent us to a small local temple on the top of a hill, where we received a blessing from a Buddhist monk. They even sent one of their hotel staff with us. The hotel itself is beautiful, with a unique, modern architecture that still reflects the local design. There are two large swimming pool’s, and each one was pristine. The included breakfast has a large selection, including custom omelets, fresh fruit, etc. Our package included unlimited laundry and a one hour massage per person per day. The spa services were divine! They do not use any plastic in the hotel. Instead you get a metal refillable water bottle that you can take with you when you leave, and they use straws made of bamboo. Every employee is given free English lessons, even the housekeepers. The hotel manager throws a monthly lunch party for all the staff, and they are allowed to use the hotel pool and facilities. I would go back to Siem Reap just to stay at this hotel!

Stayed 3 nights in Apr 2019

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