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Terrasse Des Elephants

4.5 star property
Luxury hotel connected to a shopping centre in Siem Reap with 2 restaurants

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Photo gallery for Terrasse Des Elephants

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, individually decorated, individually furnished
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Interior detail
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Sofa bed
Ceiling fan
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Poolside

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Poolside

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Sofa bed
Ceiling fan
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Sofa bed
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Sofa bed
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Roof, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Roof, Pool View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Sofa bed
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Sivatha Road / Road 9,, SIEM REAP, REP, -

What's nearby

  • Old Market Area - 1 min walk - 0.0 km
  • Pub Street - 2 min walk - 0.2 km
  • Siem Reap Art Center Night Market - 2 min walk - 0.2 km
  • Angkor Night Market - 5 min walk - 0.5 km
  • Siem Reap Royal Residence - 17 min walk - 1.5 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive

Restaurants

  • ‪Khmer Taste - ‬2 min walk
  • ‪The Chef 1950 N Steakhouse - ‬1 min walk
  • ‪Embargo - ‬3 min walk
  • ‪X-Bar - ‬1 min walk
  • ‪Blue Van Cocktails - ‬1 min walk

About this property

Terrasse Des Elephants

Luxury family-friendly hotel near Pub Street
Located close to Angkor Night Market, Terrasse Des Elephants provides free breakfast, a bowling alley and an airport shuttle. Indulge in a massage, a body wrap and aromatherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a rooftop terrace.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with a waterslide, sunloungers and pool umbrellas
  • Limo/town car service, self-parking (surcharge) and express check-in
  • Massage treatment rooms, luggage storage and free newspapers
  • Multilingual staff, a porter/bellboy and tour/ticket information
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels and DVD players
  • Balconies, fridges and coffee/tea makers

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English

Similar properties

Reception

Saem Siemreap Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 1,000 reviews
The price is S$75
includes taxes & fees
21 Aug - 22 Aug
Saem Siemreap Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Parking on site (surcharge)

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Terrasse des Elephants

Things to do

  • Bowling alley
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Outdoor pool
  • Waterslide

Family friendly

  • Bowling alley
  • DVD player
  • Free babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Victorian architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 9 per room
  • Rollaway bed fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Terrasse Eléphants Boutique Hotel Siem Reap
Terrasse Eléphants Boutique Hotel
Terrasse Eléphants Boutique Siem Reap
Terrasse Eléphants Boutique
Terrasse Des Elephants Hotel
Terrasse Des Elephants SIEM REAP
Terrasse Des Elephants Hotel SIEM REAP

Frequently asked questions

Does Terrasse Des Elephants have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Terrasse Des Elephants pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terrasse Des Elephants?

Self-parking is available for a fee. There is free parking nearby.

What time is check-in at Terrasse Des Elephants?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Terrasse Des Elephants?

Checkout is at noon.

Does Terrasse Des Elephants provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 9 per room applies.

Where is Terrasse Des Elephants located?

This family-friendly Siem Reap hotel is located near the airport, just steps away from Old Market Area and Pub Street. Siem Reap Art Center Night Market and Phsar Chas Market are also within 5 minutes.

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Terrasse Des Elephants Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À conseiller pour tous en quête de lieux insolites

Vraiment incroyable. Rien que la déco, c’est de la folie. Proche des commerces et des lieux animés pour couples ou en famille et surtout une piscine à découvrir :-)
Stayed 3 nights in Nov 2017

8/10 Good

Ellen , BERLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel im Zentrum

Gut gelegen, nahe dem Nachtmarkt und dem Psar Char sowie der Pubstreet, dennoch ruhig. Das Restaurant ist sehr gut. Das Hotelpersonal ist sehr freundlich und hilfsbereit, auch bei der Organisation von Trips zu den Tempeln und in die Umgebung von Siem Reap.
Stayed 5 nights in Oct 2017

2/10 Terrible

Ben, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Facilities broken in top suite room - poor service

Day 1) Some minibar drinks were already opened, and although asking, new ones never arrived. Then later that night heavy rain flooded the room to about 2cm of water, luckily not reaching our bags. In the morning we were greeted by a large (yet cute) mouse. Day2) after touring the temples we wanted to make use of the jacuzzi bath, only to find the hot water ran out after filling it only about 5cm. Thinking we could wait a few minutes for the hot water to return, we then noticed that the plug wasn't good enough and water was leaking straight out of the tub. We called maintenance who couldn't fix the issue and they suggested we use the other suite rooms jacuzzi, but that had the same problem. We weren't best pleased with this option and opted for a simple shower, which was also almost unusable as it had two temperatures scolding hot or cold. Again the other room didn't really solve this issue. Then the toilet broke. We waited by the pool (which has cloudy water) for three hours as maintenance worked in the room. Eventually we went up to check to find the room flooded again and maintainence gone. We phoned reception to ask if it was fixed, it wasn't, and we had to ask them to come back to clean the room. We were told we could use the toilet in another room, or change to a smaller room that smelled of damp. Had to negotiate a discount. Went to another hotel for $40 which had a special, that had wonderful facilities and service, and came with an excellent massage for two.
Stayed 2 nights in Oct 2017

8/10 Good

Kohei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地最高のホテル

パブストリート、マーケットから近く、レストラン、ショッピングには便利でした。ホテルの内装は、顔のついた仏像？が部屋に置かれておりとてもユニークで面白いです。

8/10 Good

Gustav, NRW

Liked: Cleanliness, property conditions & facilities, room comfort
Die absolut zentrale Lage und der charmant oldfashioned Stil sind etwas besonderes. Wir haben den Pool auf dem Dach sehr genossen. Die Auswahl auf der Frühstückskarte war ok. Das Wasserbecken im Zimmer produziert leider auch Mücken. Da wäre eine andere Ausstattung angeraten.

10/10 Excellent

Marko, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect situation, unique hotel

Top roof pool area is amazing. Room was quiet, even hotel is center of everything. Service and stuff was nice, kindfull, and great. Check in fast and also checkout. Top ten in Sihanoukville.

2/10 Terrible

Liliana N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel indeseable

Hotel muy viejo, sin higiene,sin personal en la recepción con mínima competencia. Fuimos 4 adultos y una niña de 8 años. Llegamos luego de un largo viaje no había una sola toalla en las dos habitaciones, nos dieron sucias de la pileta. Mosquitos te dan un RAID, una de las habitaciones no funcionaba el aire acondicionado 301,en la 302 la TV tapada con un papel negro. Sin rejilla el baño , un agujero y sin luz. Sábanas sucias. Baño abajo y cuarto arriba con un mosquitero que al moverlo el polvo nos produjo alergia, tiempo sin ser lavado.Una vasija con agua estancada habiendo insectos, el olor a humedad imposible. Mi hijo,esposa y nieta ese mismo día cambiaron de hotel. Al otro día teníamos que irnos a las 5 AM para ver el amanecer nos encontramos en la recepción con 2 muchachos durmiendo en el piso y no sabían del desayuno que debían tener en cajas para la excursión . Ese mismo día cambiamos de hotel. Agradecería pudiera este hotel ser auditado, no supera 2 estrellas y las fotos son absolutamente engañosas.La falta de limpieza, un tótem con agua circulante que ocupa toda la planta baja de la habitación produce aún más humedad. La oscuridad por lámparas rotas.Otro pasajero buscaba también otro hotel. No puede seguir siendo recomendado como de 4 estrellas

6/10 Okay

abby

Liked: Cleanliness, staff & service, property conditions & facilities

위치는 최적. 가족끼리는 비추

위치는 씨엠립에서 두군데호텔다녔는데 위치면으로 좋습니다. 주변에 나이트마켓. 펍 스트리트. 있어요 근데 가족끼리의 여행은 비추입니다. 샤워시설이 오픈되어있어요. 후기대충읽고갔는데.. 좀 실수한거같더라고요. 그리고 샤워시설아래에 연못이있는데 물소리가 계속나고. 수도꼭지에서 물이 다 잠겨지지않아 예민한 분들에게는 비추이며 특히나 바로옆에서 아침부터 공사를 하느라 시끄럽습니다. 환기시키키도 어렵고 연못땜에 습도가높아서 작은 빨래거리가 잘 안마르고 냄새가 오래갑니다. 조식은 식사종류몇개중 주문형이며 끝에 과일을 디저트로 줍니다. 직원은 대체로 친절합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique design

This place is amazing. Its right in the heart of pub street. A short tuk tuk drive to Angkor wat. The property is unique and well maintained.

10/10 Excellent

Yiluan

Liked: Cleanliness, staff & service, room comfort

酒店交通便利

还是不错的，就是隔壁在装修 白天很吵 好在白天都出去转景点了！蚊子很厉害！

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Интересный дизайн, необычные номера. Отель в очень удобном месте, хороший бассейн. Требуется ремонт и обновление

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Thomas, Saméon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel répugnant à fuir

Chambre vieillot, hôtel sal literie immonde. Présence de cafard dans la chambre !! énorme pseudo fontaine ne fonctionnant pas et donnant lieu juste à une eau stagnante ( moustique) Chantier donnant à 3 metre de la chambre faisant un bruit terrible dès 6h du matin. Piscine avec une eau trouble d'ailleurs aucune personne osé s'y baigner. Jai pas mal voyagé je suis du genre à être conciliant mais là il sagit d'une véritable poubelle à fuir Seul point positif la gentillesse du personnel Je dispose de photos et de vidéos pour appuyer mes propos j'ai d'ailleurs fais une réclamation expedia. Pire hôtel de ma vie

4/10 Poor

Louis, Marseille

Disliked: Cleanliness, property conditions & facilities, room comfort

hôtel dans le centre de siem reap

Nous avions réservé cet hôtel en se fiant aux notes globales sur Expedia , malheureusement cela ne correspond pas du tout à l'état de l'établissement . Le bâtiment a , certes ,un certain charme , mais il est très mal entretenu . La piscine sur le toit est impraticable , le bar de la piscine désert . Les chambres sont nettoyées à la va-vite , de ce fait douteuses et poussiéreuses ,tâches etc etc , le frigo ne marche pas .Nous nous sommes vu attribués dans un premier temps une chambre dans laquelle il aurait été impossible de séjourner tant le bruit des travaux du bâtiment voisin ( à deux mètres) était fort .Nous avons eu une fuite d'eau venant du plafond dans la seconde à 7 h du matin . Je ne conseille pas cet hôtel .

8/10 Good

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

a Unique Cambodian Hotel , with specially decorated rooms!!! The breakfast was not so good for a 4 Star Hotel

6/10 Okay

Pamela

You'll never stay at another unique designed hotel like this.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

A very unique hotel, with unique very Cambodian style decor. We were upgraded to a better room , and enjoyed our stay!

8/10 Good

Junghyun, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 위치

펍스트리트, 나이트마켓 등과 아주 가깝다. 실내에 앙코르 사원을 본뜬 샤워시설이 있는데 이국적이다. 조식도 맛있었으며 직원들도 친절했다. 조용하진 않은 편. 깨끗하면서도 번화가 근처에 있는 숙소를 원한다면 최적의 호텔. 리조트급의 시설을 원한다면 시엠립 외곽의 호텔을 찾는 편이 나음.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Chris, Singapore

Disliked: Property conditions & facilities, room comfort

Old and scary hotel.

Have to wait 2pm then get my room. Room was big but eerie due to many status inside the room. Making it dark. Bathroom is outside with just a curtain to cover. Breakfast was so plain. No lifts so you to carry the stuffs up.

10/10 Excellent

Silvia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the pool and the shower

Everything was great. Rooms are funny just like the pictures. Floating showers over water features of Cambodian temples!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

すべて良い！

ホテルの名前、外観、部屋、全て気に入りました。朝食もおいしい。スタッフは皆さん親切。場所は、とても便利。次回も泊まります。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten einen sehr schönen Aufenthalt. Das Personal ist überaus freundlich und hilfsbereit. Auch das zugehörige Restaurant ist sehr empfehlenswert. Wir würden auf alle Fälle wieder hier buchen.

8/10 Good

Emma, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A unique hotel

Wonderful hotel, feels like you're walking through a temple! The rooms are unique with a lovely private balcony and shower in the room! Maybe not great for sharing with a friend. The decor was as if you were in a temple. Great location, walking distance to nearby shops, cafes, restaurants and bars.