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The Royal Family Suites by Memoire Palace Resort & Spa

5.0 star property
Luxury hotel connected to the convention centre in Siem Reap with 2 outdoor swimming pools

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Photo gallery for The Royal Family Suites by Memoire Palace Resort & Spa

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
View from room
2 outdoor pools, pool umbrellas, pool loungers
Exterior
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Royal Villa, Multiple Bedrooms, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Royal Villa, Multiple Bedrooms, Pool View

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 702 sq m
  • Sleeps 22
  • 6 King Beds and 2 Single Beds

View all photos for Family Villa

View from room

Family Villa

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 120 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Twin Suite with Balcony

Front of property

Luxury Twin Suite with Balcony

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite with Pool View

Front of property

Suite with Pool View

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Studio Suite

Room amenity

Exclusive Studio Suite

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Garden View

Front of property

Luxury Suite with Garden View

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Suite With Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Twin Suite With Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Pool Suite Non smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Pool Suite Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite with Garden View Non smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Suite with Garden View Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room Non smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Family Suite

View from property

Royal Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for King Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Villa

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Villa

  • Sleeps 16
  • 1 King Bed and 2 Double Beds

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About the area

Map
Psar Kraoum Road, Siem Reap, Siem Reap Province

What's nearby

  • Old Market Area - 19 min walk - 1.6 km
  • Pub Street - 3 min drive - 1.9 km
  • Angkor Night Market - 3 min drive - 1.9 km
  • Siem Reap Royal Residence - 4 min drive - 3.1 km
  • Angkor National Museum - 5 min drive - 3.8 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 61 min drive

Restaurants

  • ‪Local Breakfast Restaurant - ‬6 min walk
  • ‪Khmer Grill Coffee & Bar - ‬2 min drive
  • ‪Tavoos Garden Cafe & Wellness Hub - ‬11 min walk
  • ‪Embargo - ‬2 min drive
  • ‪HeyBong - ‬13 min walk

About this property

The Royal Family Suites by Memoire Palace Resort & Spa

Luxury family-friendly hotel near Old Market Area
Located close to Siem Reap Art Center Night Market and Angkor Night Market, The Royal Family Suites by Memoire Palace Resort & Spa provides a free breakfast buffet, an adjacent golf course and a poolside bar. Treat yourself to a body wrap, a Swedish massage or a body scrub at Memoria Spa, the on-site spa. Yoga classes are offered at the gym; other things to do include archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, hot springs on-site and a round-trip airport shuttle (surcharge)
  • Access to a nearby health club, supervised childcare (surcharge) and luggage storage
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and fireplaces, in addition to perks, such as premium bedding and pillow menus.
Other conveniences in all rooms include:
  • Baby monitors, baby baths and art supplies
  • Egyptian cotton sheets, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch LCD TVs with cable channels and DVD players
  • Private gardens, wardrobes/cupboards and free infant beds

Languages

English, Khmer, Spanish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Archery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf carts
  • Gym
  • Hot spring
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 100 meeting rooms
  • 24-hour business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:30 AM - 8:30 PM
  • Hot springs water temperature - 50 ºC
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Hand-held showerhead
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • CD player
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 165
  • New Year's Eve (31 December) Gala Dinner per child: USD 0 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Hot springs access available from 8:30 AM to 8:30 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub

Property is also known as

Royal Family Suite Hotel Krong Siem Reap
Royal Family Suite Krong Siem Reap
Royal Family Suites Hotel Krong Siem Reap
Royal Family Suites Hotel
Royal Family Suites Krong Siem Reap
Royal Family Suites
Hotel The Royal Family Suites Krong Siem Reap
Hotel The Royal Family Suites
The Royal Family Suites Krong Siem Reap
The Royal Family Suite
Royal Family Suites Hotel Siem Reap
Royal Family Suites Hotel
Royal Family Suites
Hotel The Royal Family Suites Siem Reap
Siem Reap The Royal Family Suites Hotel
The Royal Family Suites Siem Reap
The Royal Family Suite
Hotel The Royal Family Suites
Royal Family Suites Siem Reap
Royal Family Suites Siem Reap
The Royal Family Suites
The Royal Family Suites by Memoire Palace Resort & Spa Hotel
The Royal Family Suites by Memoire Palace Resort & Spa Siem Reap

Frequently asked questions

Does The Royal Family Suites by Memoire Palace Resort & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Royal Family Suites by Memoire Palace Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Family Suites by Memoire Palace Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Royal Family Suites by Memoire Palace Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Royal Family Suites by Memoire Palace Resort & Spa?

Checkout is at noon.

Does The Royal Family Suites by Memoire Palace Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is The Royal Family Suites by Memoire Palace Resort & Spa located?

This family-friendly Siem Reap hotel is located near the airport, within 1 mi (2 km) of Old Market Area, Siem Reap Art Center Night Market and Angkor Night Market. Pub Street and Siem Reap Royal Residence are also within 2 mi (3 km).

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The Royal Family Suites by Memoire Palace Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

phorn

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is amazing , the room are great, people working there are friendly, I will stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, will be back again with group friend as they have private villa can accommodate up to 20pax

10/10 Excellent

MANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Lovely staff. Would highly recommend

10/10 Excellent

HUYNH,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff's are nice and helpful specially front desk Soriya are perfect for all service I need for tours , taxi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice because they have a big pool (it is a little deep,so if you have a few children, you may need a floating ring.).
Stayed 1 night in Jan 2024

10/10 Excellent

Jungheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Kind staff. Good facility
Stayed 4 nights in Jan 2024

10/10 Excellent

Derek Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place for an incredibly good price. The whole staff was overly nice and very pleasant and the Spa manager was very nice and personable. Very comfortorble bed and very nice room. We will be back!!! thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

kiok

Stayed 4 nights in Feb 2024

4/10 Poor

Gyoung

Stayed 4 nights in Dec 2023

10/10 Excellent

Kira

Stayed 1 night in Dec 2023

10/10 Excellent

yasunori

Stayed 3 nights in Dec 2023

10/10 Excellent

Jeanine

Stayed 1 night in Nov 2023

10/10 Excellent

Hyuntaik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service, we got caught up in the COVI-19 outbreak and instead of staying 5 days we had leave after 24 hours, during that time everythig was perfect
Stayed 4 nights in Mar 2020

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Royal Family is now Memoire Palace!

The pool was the coolest I've ever seen! Our building's back door has steps to the pool, which is huge! It was pretty cold, but there was a smaller pool in the middle up higher that was warmer. There was a swim-up bar although the service was a bit slow. The spa was very expensive, so we just got the free foot massages. The TV channels would freeze, but the movies you could select from the beginning and didn't freeze. The room was huge! Our closet door got stuck, but they fixed it promptly. Everyone was very nice. The hotel changed it's name to Memoire Palace Hotel, which was a little confusing. There were a lot of mosquitos too. But we loved the all-day free breakfast in-room!
Stayed 5 nights in Jan 2020

10/10 Excellent

HOEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 호텔

전담 직원이 배정되서 하나하나 세심하게 신경써줍니다. 직원들 친절하고 숙박시설 깨끗하고 기대이상이였습니다. 선택한다면 결코 후회하지 않을 호텔입니다.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ilkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5stars

Vompletely amazing resort.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large pool on the property as well as new large rooms. Nice grounds. Good upgrade if your VIP member. We have been to a lot of VIP hotels in Siem Reap and this is a good choice if you like the extra room and a large pool area. My reservation is they do not have buffet breakfast, but they do have a limited breakfast menu and some veggie material, no orange juice but other juices. The location is somewhat south of town. Thye did provide one ride to town, which was included in the reservation form. We had a little issue with a couple of clerks on that but it was resolved albeit reluctantly. Overall a good choice, but you always have to take in account Siem Reap has a very large of variety of very good hotels and they are experiencing a downturn in tourist this year which make the rates very attractive now.
Stayed 7 nights in Dec 2019

10/10 Excellent

Desmond A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Hatsumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
私は、76歳の父母と一緒に5日間宿泊しました。all inclusiveプランで3食、空港送迎往復などのプランでした。空港に夜11時くらいに到着して、専用車でホテルスタッフが迎えに来てくれました。冷たいタオルと冷たい水を車の中で出してくれました。ホテルに到着すると、ドリンクを出してくれました。プランの説明をスタッフが説明してくれました。 空港送迎往復、3食の食事、全てのドリンク(食事中も、プールサイド、その他も)ウェルカムドリンク、 小さなお菓子のプレゼント スパ、ジム、マッサージ60分(毎日でも大丈夫) 市内送迎車行き無料(帰りは自分) １日分観光の車、ランドリーサービス無料、レイトチェックアウトなど盛り沢山でした。 食事後、スパ使用時、ランドリーなど請求書レシートにサインしますがが無料と言われます。専属のスタッフがついてくれて色々と質問に答えてくれます。時々、連絡漏れがある時もありますが、皆さん親切に対応してくれました。 ロイヤルスイーツホテルはメモワールパレスの中のランクアップの部屋でした。まだ新しいホテルです。とても綺麗でプールが広いです。トイレとシャワーの排水が少し悪かったですが、すぐ対応していただきました。 今回の旅行では年寄りが一緒だったので、ホテルの食事などは安心でした。 レストランのスタッフの皆様、スパのスタッフの皆様、 とても親切にして頂き感謝しております。 ホテルのスタッフのメアーナさん、トラさん、サムバスさん、ヴァエナさんその他のスタッフの皆様ありがとうございました。 また、同じプランでシュリムアッブに来たいです。
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Wonderful staff! Pool of dreams!

The Royal Suites at The Memoire was fantastic. The staff was so accommodating and the hotel was lovely. The pool is amazing! As is the breakfast!! I would recommend this hotel to anyone who is visiting Cambodia- Siem Reap. An overall lovely place to stay!
Stayed 2 nights in Jul 2019