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"Good"

"Staff were helpful "

"We enjoyed our short stay. The staff we came in contact with were welcoming,helpful and polite ."

"Rooms were clean, there were small damages on plaster etc which are easy fixes. The shower door was difficult to navigate as it opened towards the toilet, would be difficult for larger people. The room was very hot the first night even with the heating off. Staff advised there is heating within the walls which was set to 27 degrees and then this was turned down and resolved. They offered a fan if needed, but was fine after. Room had great views of the mountain (room 301) nice and quiet too. Staff were very helpful and lovely, good knowledge of the area too. Hotel is in a good location of Innsbruck and it is a lovely city. Did not use spa or breakfast but looked good. Thanks for a lovely stay. Would recommend to friends and family. "

"Room was perfect. Spacious. Bathroom and shower was powerful. No kettle or tea facilities."

"Nice old hotel great location and staff"

"We booked a Junior Suite as travelling with children and wanted space and a door between the rooms. Space was great, a nice size and great for kids. Hotel staff were friendly, and hotel is in a great location, few minutes walk to station and 5-10 mins to the old town"

"Excellent location, great breakfast, Excellent staff. Will definitely stay here on my return. "

"One of the best family rooms I have ever stayed in. Very enjoyable stay."