Simpson Hotels from S$84

"The hotel is being updated, but there are still some places that could use an improvement. The pool was nasty. Our door handle was broken on the room. The shower wasn't great. The room was clean and the lobby was nice. Staff were friendly. "

"Experience started out with a phone conversation with newest manager Jennifer DeCola making her aware that old manager Dana charged with reorganizing property had left a credit of 2 comp days in their computer under my name for the issues from my last visit, Jennifer responded she would check it out and we would take care of it when I got there. At check in I again asked about the 2 days and was told nothing she could do at that point because I had paid online through Expedia which wasn't true as I had opted to pay at the property, so that meant she had already processed the card on file before I even got there, I was planning to pay on my company card. Again was told she would look into it and if I decided to stay extra days could use it then, so was basically brushed off. Next was weird making reservations his trip because sometimes there would be 1 room available and 10 minutes later it would say 8 available kind of strange, and prices changing the same way up and down, finally made a reservation for the week. Place was very quiet from past visit so I thought good back to normal, first room hadn't been cleaned yet so changed rooms no problem as plenty others available, new room clean and ready to go though did smell a little of stale smoke. Mostly people staying were for work in the area, some out of town guests, has a policy of taking no guests who live within 50 miles. Less than half occupied after that until I left so very quiet and odd for this place. "

"Everything was great!"

"Great staff and hotel! "

"All was good."

"They did not have a smart TV. "

"Health salt options would be great Pink Himalayan would be much better then regular salt. If you going to do a different sausage don't do chicken that didn't taste good. Please switch to Turkey or Pork. Tell people where there is an extra blank in there room if they get cold easily. "

"Weed. That’s all I smelled the entire stay! My daughter almost couldn’t stomach it it was so strong (even in our room). Some unsupervised kids ended up pulling the fire alarm at 10:30pm and we had to evacuate the hotel. There was a spider in one of the beds when we moved the pillows and the floors were nasty sticky. We never took off our shoes unless we were IN bed. They clearly tried to cover the age with paint and new floors but it was easy to see this place needs more than a band aid! Will not stay here again! Positive: the lady running the breakfast “buffet” was super nice and accommodating! "

"Clean, updated, quiet, the breakfast needed a little more options but all and all comfortable. "