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"Absoloutly amazing, I’ve been in the hospitality trade at top level and this was right up there for everything. There was only one thing that wasn’t too much of an issue and is being worked on was WiFi as internet was needed to scan for the menu in placate restaurants however they do have menus in case this doesn’t work. Other than that staff were amazing from cleaners to managers, food was amazing and plenty full. Truly amazing place and I can’t wait to return to my second home again and enjoy the comfort and location of it all again. "

"Beautiful resort, the rooms are of high quality. The resort even has a lap pool. The staff is friendly and attentive. "

"5* ++ Coal Reef on the beach. Excellent Staff. Wonderful Facial at the spa. The restaurant was VERY accommodating to my food allergy. "

"Lovely hotel for a beach getaway for adults (Baron Resort next door is perfect for families). The location is not far from the airport and is beautifully designed and looked after. Staff are very friendly and attentive to make the stay comfortable and enjoyable. There are 3 bars on site and one on the beach. The restaurant is large with usual array of food types one would expect from all-inclusive service, there are special bar-be-queues laid on in front terrace, plus some enjoyable live entertainment. There are couple of a la carte options, one being traditional Egyptian place way at the back of the property on route the beach, in our experience it didn't seem to be booked much - in my opinion it's because it's next to several shops selling usual stuff (beach wear, 'designer' watches, belts etc) and pesky shop keepers who can be annoying - this is not hotel problem but worth mentioning. Animation team are lovely team working long hours to try engage in some fun, along with some excellent live acts. Special mention to the beautiful Aya! The beach is excellent, the water for couple of hundred yards is warm shallow and perfect for just floating on for hours. At the end of the pier there is snorkelling and scuba diving, both excellent to see the reefs and range of colourful fish in crystal clear water. Highlight of the trip. Hotel negative points: Wifi not so reliable. Restaurant does not label V for vegetarian which is not acceptable, have to keep asking Chef Salah. "

"Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall."

"A fantastic place to stay with friendly attentive staff and excellent pools. There were 2 pool bars which were swim up or could be accessed dry. The food was fantastic with lots of options. I travelled with 2 fussy eaters but we were able to find something for them both at every meal. The staff could not do enough for you I would like to make a special mention of Mohamed Ebrahim who welcomed us daily and was always on hand to fetch us drinks or anything else we wanted. The bus to the beach was great. Although it is not far taking the bus faves some restbite from the heat. "

"I really enjoy it"

"All good. Food delicious. Friendly staff. Perfect for families and couples. Quiet pools or loud active pools what ever you fancy. Would travel here again no questions."

"What I liked: I really enjoyed the location and the renovation of the property—it felt modern and comfortable. The staff were amazing, especially Artem and Mohamed at reception, who were very understanding and helpful. Mousa from room service was also excellent and very courteous. What I didn’t like: The airport car service was not punctual, so I had to follow up. One receptionist was rude and gave me attitude when I asked about the car. Unfortunately, I did not remember his name; I only saw him once in the morning—he looked young and wore glasses. To avoid issues, I suggest allowing some buffer time when arranging transportation. Also, the El Kababgy restaurant didn’t meet expectations—the meat felt greasy and had an unpleasant smell, making it not worth the price. A better option is to try the hotel buffet for lunch or dinner instead. Overall: Great location and staff, with some service inconsistencies and restaurant quality issues—but I would definitely stay here again."