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Amara Sanctuary Resort Sentosa

5.0 star property
Beach spa retreat, walking distance from Universal Studios Singapore

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Amara Sanctuary Resort Sentosa

In-room safe, laptop workspace, soundproofing, iron/ironing board
Property grounds
In-room safe, laptop workspace, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; garden views
Lobby

Reviews

7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

8/10 Good

The villa was not properly cleaned and couple suite was ok Cleaners came to clean the super sticky floor in whole vill...
Julia
Apr 10, 2023
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About the area

Map
1 Larkhill Road, Sentosa Island, Singapore, 099394

What's nearby

  • Resort World Sentosa Casino - 9 min walk
  • Adventure Cove Waterpark - 10 min walk
  • Universal Studios Singapore - 11 min walk
  • Siloso Beach - 13 min walk
  • S.E.A. Aquarium - 13 min walk

Getting around

  • Imbiah Station - 6 min walk
  • JB Sentral - 32 min drive
  • Changi Airport (SIN) - 31 min drive

Restaurants

  • ‪Sentosa Island - ‬7 min walk
  • ‪Mel's Drive-in - ‬16 min walk
  • ‪Native Kitchen - ‬3 min walk
  • ‪Goldilocks Fried Chicken - ‬15 min walk
  • ‪Loui's Signature Pizza - ‬17 min walk

About this property

Amara Sanctuary Resort Sentosa

Luxury boutique hotel near Chinatown Heritage Center
Located close to Raffles Place and Boat Quay, Amara Sanctuary Resort Sentosa provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a body treatment or a facial at the on-site spa. The on-site restaurant, Sanctuary Tearoom, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and a lift
  • Smoke-free property, a 24-hour front desk and a front desk safe
Room features
All 140 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Rainfall showers, baths or showers and free toiletries
  • LCD TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 6:30 AM to 11:30 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 30 for adults and SGD 24 for children
  • A restaurant

Restaurants on site

  • Sanctuary Tearoom

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN) or the Government-mandated self-isolation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 100.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SGD 30 for adults and from SGD 24 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: SGD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food or drinks are not permitted on the premises. Penalties apply for failure to comply.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Amara Resort Sentosa
Amara Sanctuary
Amara Sanctuary Resort
Amara Sanctuary Resort Sentosa
Amara Sanctuary Sentosa
Amara Sentosa
Amara Sentosa Resort
Sanctuary Resort Sentosa
Sentosa Amara Resort
Sentosa Amara Sanctuary
Amara Sanctuary Hotel Sentosa Island
Amara Sanctuary Resort Sentosa Hotel Sentosa Island
Amara Sanctuary Sentosa Island
Amara Sanctuary Resort Sentosa Singapore
Amara Sanctuary Sentosa Singapore
Amara Sanctuary Resort Sentosa Hotel Island
Amara Sanctuary Resort Sentosa Hotel
Amara Sanctuary Resort Sentosa Singapore
Amara Sanctuary Resort Sentosa (SG Clean)
Amara Sanctuary Resort Sentosa Hotel Singapore

Frequently asked questions

Does Amara Sanctuary Resort Sentosa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Amara Sanctuary Resort Sentosa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Amara Sanctuary Resort Sentosa?

Self-parking is free at this property.

What time is check-in at Amara Sanctuary Resort Sentosa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Amara Sanctuary Resort Sentosa?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Amara Sanctuary Resort Sentosa located?

Located near the beach, this family-friendly hotel is within 6 mi (10 km) of Raffles Place, Chinatown Heritage Center and Boat Quay. Gardens by the Bay and Raffles City are also within 6 mi (10 km). Imbiah Station is 6 minutes by foot and Beach Station is 9 minutes.

Amara Sanctuary Resort Sentosa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 266 out of 966 reviews" "
Rating 8 - Good. 337 out of 966 reviews" "
Rating 6 - Okay. 192 out of 966 reviews" "
Rating 4 - Poor. 112 out of 966 reviews" "
Rating 2 - Terrible. 59 out of 966 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with family
Liked: Staff & service, room comfort
Room for improvement for a 5 star hotel
The villa was not properly cleaned and couple suite was ok Cleaners came to clean the super sticky floor in whole villa and the private pool not sure why looks murky. Next day was clear. The 2nd buggy driver was horrible..sat in buggy waiting for us and didnt even bother to say hello or come down help my dil to bring up a luggage. He just sat there n yawned, looking bored. Expect better service. Breakfast Food was not good. Found a hair on fruits Overall experience was a 5 to 6. As had expected better service for the per night of $900 plus and $600. Place not well maintained given the high cost we paid.:( Tried attaching photos but app not responding.
Stayed 1 night in Apr 2023

4/10 Poor

Emilda

Disliked: Cleanliness, staff & service
Amara Sanctuary has to be the only underwhelming and disappointing villa experience in Sentosa. I was with my 5year old (2 of us), managing my luggage and holding my child's hand as the lobby entrance was by a road. There were no other guests at the lobby and there were 2 hotel staff just standing there, watching me lean against the big glass door to hold it open to let my son in and push my luggage through. Given it was a hospitality establishment, some asistance would have been much appreciated. Then came the buggy ride to take us to our room. The platform at the back of the buggy was quite high, and again no assistance was offered to at least load up the bag together. The staff stood there watching as I told my son to stand back from the road and I loaded the luggage myself. We were dropped off in front of our room and the staff didn't dismount from the buggy at all, only pointed to the door and left. Comparing to other hotel villas in Sentosa, where buggy-rides are needed to reach your room, the effort by staff at Amara Sanctuary was utterly disappointing. My child was asleep by the time our food delivery came and the hotel staff insisted I WALK to the lobby at night to collect my item. If the policy has to be strict on no assisting of sending items to guests, the least they could do is offer a buggy pick up? Please work on your service standards to match the premium price your property charges.
Stayed 2 nights in Mar 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
It was a pleasant stay. Room was clean and comfortable. Breakfast choice was limited but was tasty and sufficient
Stayed 1 night in Feb 2023

10/10 Excellent

FIONA

Stayed 7 nights in Jan 2023

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very run down
Stayed 10 nights in Jan 2023

10/10 Excellent

Kheng Beng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Dr Edward

Stayed 2 nights in Dec 2022

4/10 Poor

Lucky

Business traveller
Disliked: Staff & service
Beyond appalling service at check in. There was no one there!!!
Stayed 2 nights in Nov 2022

8/10 Good

Milly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was tranquil checking in and overall a great stay. Didn't like the checkout experience, waiting to speak to a staff but there were many guests in the queue and was abruptly instructed to do drop key for express check out....i had wanted to speak to someone! In the end after waiting some time , i did the drop key abd left. Not booking here again.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

NAN CHUN

Travelled with family
Clean problems
This is the first time I stayed in a hotel and checked out very early, because the hotels I stayed in before all checked out at 12pm, but Amara checked out at 11am, and I felt like I had to leave as soon as I woke up. As soon as I entered the room, I found two dead insects on the sheet. Think about turning up the air conditioner and the insects won't come! So sleep well at night. The toilet felt that it was not cleaned. When I flipped up the toilet lid, I found a drop of yellow urine, which was a little uncomfortable. I didn't take any pictures. The room door lock, the equipment locked in the room is broken, but the inner lock at the bottom can be locked. However, the staff are very kind. The explanation is also very detailed.
Stayed 1 night in Oct 2022

6/10 Okay

Nilesh

Liked: Room comfort
Disliked: Property conditions & facilities
It was ok, maybe a bit underwhelming for the amount of money I paid. I complained twice about something not working in the room but they didn't fix it.
Stayed 7 nights in Sep 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 2 nights in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property good location for a few days of rest during leave
Stayed 4 nights in Jul 2022

6/10 Okay

Debbie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was expecting more when I arrived, this place is very underwhelming. There was mould in the room. The place is in dire need of maintenance. The doors in our room had trouble closing properly. Had light globes flickering on and off. All of the pools on the property and their areas (tiles, pool chairs) need to be fixed or replaced. Jacuzzi was not working. I do not recommend any one to book here especially since it’s quite expensive for what you get.
Stayed 2 nights in Jun 2022

6/10 Okay

Josh

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
kind of disappointed by the condition of the rooms, pool and property. really is to re renovate the whole resort
Stayed 1 night in Jun 2022

10/10 Excellent

Isty Purwanty, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When entering the shower area in the bathroom, there is a weird "longkang" smell. But its still bearable. Maybe the management can look into it.
Stayed 2 nights in May 2022

2/10 Terrible

Sonny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was worst I've experinced, especially nigel teo of the front desk. Super ride, super unhelpful, curt and unknowledgeable about anything
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2022

2/10 Terrible

Brandon Yi-Heng

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was generally dirty, drinking glasses had stains, the bath tub had hair, phone in the bathroom was covered in dust. The reception people were made up of people unwilling to go the distance for guests and seem to be inexperienced which made it feel like a chalet more than a hotel. The hotel is generally old and needs a renovation really soon. Definitely won't be coming back. Although it's cheaper than most, the lousy experience just isn't worth the discount. Cleanliness and unprofessional staff are the main reasons why I won't come back. The infinity pool had towels thrown on a shelving and had uncleared food left on chairs. No one was giving out towels and we had to use the ones in our room.
Stayed 1 night in Mar 2022

10/10 Excellent

BADRI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and very comfortable. The check in was bit delayed as the room was not ready even after check-in time .
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken fixtures and non existent service
The Larkin Terrace where we stayed was really run down and in desperate need of a fix. The wooden planks along the deck has either fell apart or is uneven. There was another family who had a kid suffered an accident because of the broken wooden planks during our stay there. Service was non-existent for a 5 star hotel. I had to walk to the front desk to talk to a staff about some enquiries because we called the operator twice and no one picked up. At the front desk, I was not greeted, and the staff was on the phone while talking to me. There's a lot of potential for this place to be amazing. It has great views, the facilities are well placed in the hotel. It just needs a lot of fixing.
Stayed 2 nights in Mar 2022

8/10 Good

Ho

Travelled with family and small children
Liked: Staff & service
The children pool at level seems very run down
Stayed 2 nights in Mar 2022

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathtub cap wasn’t working so whatever water we filled kept draining out. The service was extremely pure as numerous calling of the hotel and no one answered. The walk way was dirty, the infinity pool was rusted.
Stayed 1 night in Feb 2022

2/10 Terrible

HYE WON

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a big disappointment. Maintenance and amenities are very poor. Tiles are cracking on Sky pool. Pool and pool seats are badly maintained. None of restaurants and bars are working and appealing. I would not go there again.
Stayed 1 night in Feb 2022

General hotel information

Hotel location
Singapore
Star rating
5 star property
Nearest airport
Singapore (SIN-Changi)
Nearby landmarks
Universal Studios Singapore, S.E.A. Aquarium, Palawan Beach