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Reviews of Ann Siang House by The Unlimited Collection

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 198 reviews" "
Rating 8 - Good. 52 out of 198 reviews" "
Rating 6 - Okay. 18 out of 198 reviews" "
Rating 4 - Poor. 5 out of 198 reviews" "
Rating 2 - Terrible. 1 out of 198 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tsz-Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hospitality of the staff.
Stayed 2 nights in Apr 2024
Response from With Heartfelt Appreciation on 5 May,2024
Dear Tsz-Chiu. --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. ---We are delighted your lovely family and you had a wonderful stay with us. --We are truly humbled by and appreciative of your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! –Thank you for giving us the great pleasure and privilege of hosting you and your lovely family at our boutique hotel, and all of us truly look forward to welcoming you back. We are at your service, and we wish all of you well. --Kind regards, --The Ann Siang House Team

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ann Siang House is located very close to China Town. There isn't a restaurant in the hotel, but the Maxwell hawker center is just a block away and has any kind of food you would ever want. There are also several restaurants near-by. A metro stop is only a five-minute walk. The staff at the hotel is very friendly and helpful. The rooms are large and very clean. The 24-hour snacks, coffee, and sodas they have in the lobby are a welcome treat. If you arrive before check-in time, the staff will hold your suitcases for you. I definitely recommend this hotel.
Stayed 2 nights in Mar 2024
Response from With Heartfelt Appreciation on 19 Mar,2024
Dear Paul, --Greetings! --We are delighted you and your lovely wife had a wonderful 2 nights stay with us, and that you find our boutique hotel's location at the fringe of vibrant Chinatown convenient and ideal for your holiday n our city-state. --We are truly humbled by and appreciative of your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like your lovely wife and you. Thank you! –iThank you for giving us the great pleasure and privilege of hosting you and your lovely wife at our boutique hotel, and we sincerely hope Ann Siang House will remain as your choice accommodation when you are back in Singapore. --All of us truly look forward to welcoming your lovely wife and you back. --Kind regards, --The Ann Siang House Team

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Unique heritage hotel, great area, friendly helpful staff
Stayed 3 nights in Mar 2024
Response from With Heartfelt Appreciation on 17 Mar,2024
Dear Graham, --Greetings from Ann Siang House, The Unlimited Collection by Oakwood! --Thank you so much for awarding a perfect rating for your recent 3 nights stay at our charming Peranakan-style boutique hotel.--All of us are delighted your lovely partner and you had a fabulous stay with us. --Indeed, our unique location is something we take great pride in, and we are pleased to hear that it added to the overall success of your stay. ---We sincerely thank you for your compliment for our team's service. Our multi-talented team at Ann Siang House strive to deliver an exceptional guest experience and are always here to ensure that our guests' stays with us remain comfortable and enjoyable. Thank you for making everyone feel valued! --It has truly been our great pleasure and privilege to have been of service to you and your lovely partner, and we truly hope to host you again when you are back in our city-state. --All of us eagerly await to be of service to you and your partner again soon. --Kind regards, --The Ann Siang House Team

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service in a very central and convenient location. The room is comfortable and modern. Would definitely recommend
Stayed 2 nights in Jan 2024
Response from With Heartfelt Appreciation on 5 Feb,2024
Dear Johann, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wonderful stay with us, and you like the ambiance and décor of our restored heritage boutique hotel. –All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown and having a plethora of eateries and various transport options in the neighbourhood convenient and to your liking. –We sincerely thank you for letting us know you enjoyed our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you! ----With your experience at our boutique hotel, we truly hope Ann Siang House remains as your choice accommodation whenever you are back in our city-state, and you will recommend us to your family and friends. –All of us have truly enjoyed being of service to you and we eagerly await to welcome you back. –Kind regards,The Ann Siang House Team

10/10 Excellent

Alfred George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night Great location to walk thru China Town
Stayed 1 night in Dec 2023
Response from With Heartfelt Appreciation on 10 Dec,2023
Dear Alfred George,Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you and your lovely wife had a wonderful stay with us. --All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. --Thank you for giving us the great pleasure and privilege of hosting you and your lovely wife at our boutique hotel. All of us truly look forward to welcoming your wife and you back. We are at your service, and we wish both of you well. --Kind regards,The Ann Siang House Team

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman run boutique hotel. Great location in heart of old Chinatown. Can easily walk to eat or shop. Snacks/dinks available 24hrs.
Stayed 3 nights in Nov 2023
Response from With Heartfelt Appreciation on 4 Dec,2023
Dear Randy,Greetings! Thank you for reviewing your recent stay at our boutique hotel. We are delighted you and your lovely wife had a fabulous 3 nights stay with us. ---All of us are heartened to learn you find our central location with easy accessibility to many eateries and public transport options convenient and you and you like the availability of complimentary snacks and beverages an added value to your stay with us. –It has truly been our great privilege and pleasure to have been of service to you and your lovely partner, and we sincerely hope Ann Siang House remains as your choice accommodation whenever you are back in Singapore. –We eagerly await to welcome your lovely wife and you back soon. We are at your service, and we wish both of you well. –Kind regards,The Ann Siang House Team

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little hotel in an excellent location with great staff
Stayed 2 nights in Nov 2023
Response from The Ann Siang House team on 28 Nov,2023
Dear Lisa,---Greetings from Ann Siang House, The Unlimited Collection by Oakwood!---Thank you for sharing a pleasant review based on your recent stay experience. We are overjoyed you had a positive experience with us overall.--It is delightful to know that you enjoyed our unique décor, rich with a harmonious blend of historical heritage as well as the modern amenities found in our charming Peranakan-style boutique hotel. Our exceptional location is something we take great pride in, and we are pleased to hear that it added to the enjoyment and convenience of your stay. ---Our team at Ann Siang House strives to impress and to deliver, and it is wonderful to hear that you enjoyed the warm experience and services we rendered. Your heartfelt compliment for the team is truly appreciated, and we would be most glad to share this with them.---With your experience staying with us, we sincerely hope our boutique hotel will be your choice of accommodation in Singapore, and that you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well.---We would also like to invite you to check out our sister properties, KēSa House and Wanderlust Hotel as part of your next stay experience in Singapore. Thank you so much for your valued support of The Unlimited Collection by Oakwood.---Until we meet again, Lisa!---Best Regards,The Ann Siang House team

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautifully appointed property, with free snacks and coffee in the lobby. very well located to two hawker markets, chinatown, club street, and transport. There was a strange policy of requirement for guests of the hotel to register visitors, and a stated preference to meet them in the lobby, and conduct all conversations there, prior to 11pm. It wasn't enforced, but a kind of curfew was a strange thing to have to deal with, even as an idea.
Stayed 2 nights in Nov 2023
Response from The Ann Siang House team on 28 Nov,2023
Dear Peter,---Greetings from Ann Siang House, The Unlimited Collection by Oakwood!---Thank you for taking the time to leave us a feedback on your recent stay experience at our charming Peranakan-style boutique hotel. ---Having undergone a beautiful transformation that fuses its rich local history and modern touches, Ann Siang House revitalizes the stunning colors again to one of Chinatown's most iconic historical buildings. And we must say that the allure of its captivating heritage facade deserves a selfie worth keeping!---Once again, we thank you for your valued patronage, and we hope to have the opportunity to welcome you back again for another round of enchanting escapade from the daily mundane. We wish you well and safe there always, Peter!---Best Regards,The Ann Siang House team

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from The Ann Siang House team on 27 Sept,2023
Dear Leigh,Greetings from Ann Siang House, The Unlimited Collection by Oakwood!Thank you so much for taking the time to share a delightful review based on your recent stay experience at our charming Peranakan-style boutique hotel. We hope you had a wonderful time exploring our unique neighborhood and tiny island!We would like to invite you to check out our sister properties, KēSa House and Wanderlust Hotel as part of your next stay experience with The Unlimited Collection by Oakwood. We sincerely thank you for your valued patronage, and we hope to have the opportunity to welcome you back soon!Best Regards,The Ann Siang House team

10/10 Excellent

Helen, Belle Mead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and around a lot of things to do. Food was not even a block away. Hawker center was right down the street. The night market was really close by and nice to roam around in. Rooms were spacious and comfortable. Bathroom a bit small but manageable. Staff there was super nice and helpful. Definitely stay here if you want to be in the center of it all.
Stayed 1 night in Aug 2023
Response from The Ann Siang Team on 1 Sept,2023
Dear Ms Helen,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our property and found it to be well-kept. We take pride in providing a comfortable and spacious accommodation for our guests.We are glad that you found our location convenient, with plenty of things to do nearby. It's great to know that you enjoyed the local food options, such as the hawker center and night market, which are just a short distance away. We understand that the bathroom may have been a bit small, but we appreciate your understanding and managing it. Our team is dedicated to providing exceptional service, and we are thrilled to hear that our staff was super nice and helpful during your stay. We will make sure to pass on your kind words to them.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Michael

Stayed 1 night in Aug 2023
Response from With Heartfelt Appreciation on 16 Sept,2023
Dear Michael,Greetings! Thank you for reviewing your recent stay at our boutique hotel. We are delighted you had a pleasant stay with us. --It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back, giving us a chance to create a faultlessly enjoyable and comfortable stay for you. We are at your service, and we wish you well. Thank you. --Kind regards,The Ann Siang House Team

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & service
Fantastic service by front desk, great location. No complaints about our stay
Stayed 1 night in Jul 2023
Response from With Heartfelt Appreciation on 1 Aug,2023
Dear Kenneth,Greetings! Thank you for taking time to leave us a perfect rated review for your experience at our centrally located boutique hotel. We are thrilled to learn you had a wonderful stay with us. --- We are truly humbled and appreciative of your lovely compliment for our team’s service. All of us truly value our guest satisfaction as top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! ----All of us truly hope our boutique hotel remains as your choice lodging when your travels bring you back to our city-state. It has been our great pleasure and privilege to have been of service to you and we look forward to being of service to you again. Thank you for your valued support. ------Kind regards,The Ann Siang House Team

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the character architecture
Stayed 2 nights in Jul 2023
Response from Ann Siang Teams on 22 Jul,2023
Dear Kim,Greeting from Ann Siang HouseThank you for your review! We're glad to hear that you loved the character architecture of our property.We looking forward to hosting you in the near future.

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Kimberly at reception was exceptional. She helped us in every way. Even answered questions we hadn’t even thought of. We felt so at home. The property is interesting and unique and we loved feeling like we found a hidden gem. So many delicious food options all around. Easy to take metro everywhere. I can’t wait to come back and stay here longer!
Stayed 1 night in Jul 2023
Response from Ann Siang Teams on 14 Jul,2023
Dear Ms Lana,Greeting from Ann Siang House!We glad to hear that Kimberly at reception provided exceptional service and helped you in every way. It's wonderful that you felt at home and enjoyed the interesting and unique property. The variety of delicious food options and easy access to the metro must have made your stay even more enjoyable. Looking forward to welcoming you back for a longer stay!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% stay at this hotel!
One of the nicest hotel I have ever stayed in. The staff were extremely friendly, always on hand to help, and were just superstars. The hotel itself was clean, the room was more spacious that we thought it was going to be, and the location was ideal - right next to Maxwell Hawker market and Chinatown. I'd highly recommend this hotel.
Stayed 2 nights in May 2023
Response from Ann Siang Teams on 16 May,2023
Dear Jessica,Thank you for the stellar review. We are very glad that you enjoyed your stay with us.We appreciate your effort for recommending us to your family and friend. We are looking forward for your next visit with us

10/10 Excellent

Daren

Stayed 3 nights in Jan 2023
Response from Ras on 28 Feb,2023
Dear Mr Daren,Greetings from Ann Siang House, The Unlimited Collection!Thank you for the kind review! We are glad that you enjoyed your stay with us!We hope to welcome you back in the future!Kind Regards,RasDuty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Ash Teams on 5 Jan,2023
Thank you for the reviews

8/10 Good

Cynthia, Orleans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They are currently undergoing some renovation on the first floor (which did not interfere with our current stay) but the staff are very friendly and helpful and the location is in the heart of many restaurants and bars along Club Street and around the Tanjong Pagar area. Also near to Chinatown.
Stayed 5 nights in Oct 2022
Response from DR / FO - Reception on 16 Oct,2022
Dear Cynthia,Thank you kindly for the warm review.Glad to have read that it went well - despite the ongoing works.The comments on the Team is a needed encouragement!We do hope Ann Siang House remains your preferred choice of accommodation.Warmest Regards,Dinesh R.SENIOR CUSTOMER SERVICE REPRESENTATIVEAnn Siang House KēSa House Wanderlust

10/10 Excellent

joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Paul William

Stayed 1 night in Jul 2022
Response from Kimberly M. Thomasz on 26 Jul,2022
Hi Paul, Thank you for staying with us. We hope to have another opportunity to host you again in the near future! Until then, be well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Sandy, Duty Manager on 30 Jun,2022
Hi there, Thank you for taking the time to review us. We are glad that you enjoyed your stay with us. We look forward to welcoming you again with us. Warmest Regards, Santhyaa Sitrarasu, Duty Manager

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ann Siang
It was a largely business trip so you want a very comfortable hotel - well placed for the city and local restaurants to eat in - it ticked all the boxes
Stayed 3 nights in Apr 2022
Response from Sandy, Duty Manager on 6 May,2022
Dear Clive, Thanks for the stellar review. We’re thrilled that you loved your stay at Ann Siang House and can’t wait to see you again. Don’t forget to tell your friends about us! Thanks again, Santhyaa Sitrarasu Duty Manager

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint rooms in a shophouse setting. Very unique.
Stayed 1 night in Apr 2022
Response from Sandy, Duty Manager on 17 Apr,2022
Hi Kevin, Thank you for the amazing review and awesome ratings. We are really glad that you enjoyed your stay with us. Hope to see you again. Don’t forget to tell your friends about us! :) Warmest Regards, Ann Siang House Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekender
Really nicely designed place (except for the cramped lobby). Staff were helpful. Room was great. It’s Ann Siang Hill so it’s a bit noisy outside until midnight.
Stayed 2 nights in Feb 2020
Response from Rizwana on 25 Feb,2020
Thank you for taking the time to write a review for us. It's a regret to hear that your recent stay with us was not up to your expectations due to the loud noise from the bars nearby. We are glad that you liked the room and the place. Once again thank you for choosing Ann Siang House as your preferred accommodation. We do hope to welcome you back again in the near future! Regards, Rizwana Alamatin

8/10 Good

Liam, KL

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Rooms were quaint and lovely, breakfast was poor but fortunately there are plenty of alternatives within the area
Stayed 2 nights in Feb 2020
Response from Dinesh R. on 14 Feb,2020
Hi Liam, Thank you for the rating & the feedback. That's something we will be looking into, we do hope that our rooms & locality would at least warrant a return visit . Thank you again for making Ann Siang House your preferred accommodation choice. Warm regards from your host, Dinesh R. +65 6202 9377 28 Ann Siang Road, Singapore 069708

8/10 Good

James

Liked: Staff & service
Disliked: Room comfort
Ann Siang we will be back
Staff was pleasant helpful and attentive. Breakfast was a disappointment would ziggurat going out of hotel or buy at nearby 7/11😞location in China Town was great4minute walk to Maxwell Hawker court, Buddhist and Hindu temples 10 minute walk subway about 15 minute walk. Room was comfortable except the mattress needs replacement. It is an old basic hotel with very limited amenities. However the location is great. Many restaurants, pubs and food stalls within easy walk.
Stayed 4 nights in Feb 2020
Response from Serene, Community Host on 7 Feb,2020
Hi James, thank you so much for writing a review for us! We are happy to hear that we were helpful during your stay with us. We take your feedback seriously and will let the breakfast services know of your feedback. Thank you for choosing Ann Siang House, and we look forward to your next visit!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ASH has all you want located in the middle of Chinatown with good restaurants and two markets 5 minutes away. Our exec room was a little more expensive but the bed was worth it, bathroom lovely and although on the top floor, we couldn’t hear the rooftop bar. That was open till 12 but on the down side, was very expensive, although not run by the hotel. Would stay here again.
Stayed 2 nights in Jan 2020
Response from Dinesh R. on 25 Jan,2020
Hi there, Thank you for the review & feedback. Glad to have read that you loved the locality & the room (bed). We look forward to welcoming you back soon! Warm regards from your host, Dinesh R.

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2020
Response from Community Host on 23 Jan,2020
Hi Anon, Thank you for the rating. We do hope to see you soon.

4/10 Poor

PS, Tokyo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was terrible. Breakfast only starts at 7:30 and the staff is not ready. Hardly any choice in food and the staff does not know how to cook an omelet. And this is a restaurant/bar which is supposed to be famous at night. A hotel which i will avoid as I value my breakfast.
Stayed 3 nights in Jan 2020
Response from Serene,Community Host on 22 Jan,2020
Hi PS, We're sorry to hear that the breakfast was not up to your standard, we will feedback to the restaurant in charge and let them know of your feedback. Do know that we take your suggestions seriously and will let take note on how to better the situation. We sincerely hope that you will still give us another chance in the near future. serene Community Host

10/10 Excellent

David, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of chinatown and provides a luxury hotel experience for a fraction of the price and within walking distance of just about all the chinatown sites. The staff is AMAZING and the rooms are huge.
Stayed 1 night in Jan 2020
Response from Dinesh R. on 19 Jan,2020
Hi David, Thank you sincerely for the 5/5! Appreciate the warm & kind review on our team - truly glad we made an impression. Do spread the word on us, and once again - thank you for making Ann Siang House your preferred accommodation. Warm regards from your host, Dinesh R.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was modern, clean, comfortable and very convenient for site seeing. The staff were very friendly and helpful.
Stayed 2 nights in Jan 2020
Response from Shahira on 8 Jan,2020
Dear Guest, Greetings again from Ann Siang House! We are truly humbled with the generous review. Thank you for taking the time to write great things, with especially our decor and location of the area. We hope you would choose us again for your next stay in Singapore! Warmest regards from your Host, Shahira W

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
This hotel excels in customer service. Each staff member we encountered during our stay went out of their way to help us and make our stay comfortable. The rooms are spacious and very clean and comfortable. We would definitely stay there again.
Stayed 1 night in Dec 2019
Response from Serene,Community Host on 4 Jan,2020
Hi Karin, thank you so much for taking the time to write a review for us, your kind words will certainly motivate us to work even harder! Hosting your stay was a pleasure to us and we can't wait till you're back!

8/10 Good

htay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Dinesh R. on 30 Dec,2019
Hi htay, Thank you for the rating. We do hope to see you soon. Warm regards from your host, Dinesh R.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities
All's well. Nice ambience, room, facilities and accessibility. The suite had a small kitchen, was able to whip up a simple meal. However, the evening is slightly noisy till 12am dye to pubs and bars around the vicinity. So be prepared.
Stayed 1 night in Dec 2019
Response from Serene, Community Host on 28 Dec,2019
Hi there, thank you for taking the time to write a review for us! We are happy to know that you enjoyed your stay despite us being located on a very vibrant street, we look forward to your next visit and will look into ways we can improve on your stay!

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
I don't recommend this place, airconditioning hard to deal with, room facilities are a downer. But it is a good budget place.
Stayed 2 nights in Nov 2019
Response from Ammelia, Community Host on 21 Dec,2019
Hi Anonymous, Thank you for your review. We hoped your stay with us was a memorable and amazing one. We apologise if our services and amenities was not up to your liking. We hope to welcome you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Dinesh R. on 10 Dec,2019
Hi there, Thank you for the 5/5 - appreciate it. Warm regards from your host, Dinesh R.

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good hotel
Stayed 3 nights in Nov 2019
Response from Community Host on 6 Dec,2019
Hi Claude, thank you for taking the time to write a review for us. We are glad to know that you've had a good stay and it was an absolute pleasure hosting you. Serene, Community Host

10/10 Excellent

Peter, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at this hotel and this is one of the reasons we keep coming back to Singapore. The staff are so helpful and friendly. The location is great. Close to China Town and MRT and hotel is unique, with great rooms and a street atmosphere you can not beat on a Friday or Saturday night as an experience. Will I come back again, YES I will because, I LOVE IT, LOVE IT and LOVE IT. Thanks again to the staff for looking after us.
Stayed 1 night in Nov 2019
Response from Community Host on 1 Dec,2019
Dear Peter, Thank you for such a lovely review. Your kind words definitely ignite our passion to achieve the best guest experience! With popular restaurants and bars (and hawker centres too) in the neighbourhood, you are spoilt for choice! And you are right! The MRT train stations are just a hop and a skip away. The weekends are just bustling with energy! We are thankful for your continuous support and look forward to hosting you for another amazing stay at Ann Siang House! Until then, be well! Kimberly M

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing else to add, so making this a required field might put other reviewers off going further.
Stayed 2 nights in Nov 2019
Response from Serene,Community Host on 22 Nov,2019
Hi there, thank you for taking the time to write a review for us despite having to fill up the mandatory field. We hope you had a great stay with us and we're looking forward to your next visit! Serene Community Host

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Shahira Wadi on 15 Nov,2019
Dear Anonymous, We are disappointed to learn that your stay with us was not up to your expectations. Please do not hesitate to contact us directly to let us know in detail of our shortfalls. We hope you could give us another opportunity to turn your experience around and we would loved to host you again soon. Until we meet again! Warmest Regards, Shahira Wadi Your Community Host

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Within walking distance of the underground. Food Hall nearby if you wanted to eat cheaply. Singapore is a lovely city to visit
Stayed 4 nights in Nov 2019
Response from Kimberly M, Community Host on 14 Nov,2019
Dear Guest, Thank you for the kind words. We hope that you enjoyed your room as well as the neighbourhood around Ann Siang House! And, yes! Ann Siang House is within walking distance to Telok Ayer, Chinatown and Tanjon Pagar MRT Stations and is surrounded by great places for local and international cuisine options. Maxwell Food Centre and Amoy Street Food Centre is a skip away! And they are amongst the favourites of locals for delicious good at affordable prices! We look forward to hosting you again in the near future. Be well, Kimberly M Community Host

10/10 Excellent

Leo, Nashville.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We feel cared for throughout our 5 night day. The staff was always attentive. Unfortunately we experience a travelers worst enemy. Diarrhea. The staff was caring and helped stay comfortable in our space. They assisted with the local pharmacy. Called taxis when we visited the emergency room. The location of the hotel was prefect for visiting the famous food stalls and Chinatown. I cannot think of a better location to enjoy the city. My only wish is that we could have been more active and feel the joy that this hotel created.
Stayed 5 nights in Oct 2019
Response from Kimberly M, Community Host on 14 Nov,2019
Dear Mr Leo, Thank you for choosing to stay at Ann Siang House during your trip to Singapore. Whilst we are too, saddened, that you were feeling poorly during your trip to Singapore. We do hope you were able to thoroughly rest and and enjoy the comforts of the room and the neighbourhood and hope that our efforts were to your satisfaction of service. We truly hope that you both are feeling much better since and we will look forward to hosting you in the near future for a more adventurous trip. We wish you nothing but then best! Be well, Kimberly M Community Host

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location with many wonderful restaurants and bars located on the block and china town 2 blocks away. Hotel staff is delightful and very helpful in answering any questions. Room was like an apartment with nice finishing a and an amazing bathroom. Highly recommend
Stayed 1 night in Oct 2019
Response from Community Host on 4 Nov,2019
Hello, Thank you for finding the time to leave us a review. We hope we have met up to your expectations and hope you have found your stay to be memorable with us. Christine, Community Host

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff service Great little boutique hotel and staff make it great Good location to China Town s AS be MRT
Stayed 1 night in Oct 2019
Response from Dinesh R. on 2 Nov,2019
Hi there, Thank you for the outstanding review, and rating us a 5/5. We are certainly thrilled to have read that our little hotel made a huge impression - with our team being an icing on the cake! Do spread the word on us - and we hope you'll visit us again. Till then, here’s from us to you; with thanks for making Ann Siang House - your preferred accommodation choice. Best regards from your host, Dinesh R.

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends get together.
The hotel is amazing. Great area. Amazing rooms. Great if you enjoy an amazing boutique hotel
Stayed 4 nights in Oct 2019
Response from Serene, Community Host on 28 Oct,2019
Hi Raju, Thank you so much for taking the time to write a review for us! Your kind words will motivate us to do even better! It was our pleasure to host your stay and we look forward to hosting you again. Serene Community Host

8/10 Good

AJC, Lytham, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient position for the MRT. Comfortable, spacious bedroom with excellent modern bathroom. The continental breakfast offer could be improved to give better choice.
Stayed 2 nights in Oct 2019
Response from Ammelia, Community Host on 21 Oct,2019
Hi AJC, Thank you for the amazing review. We are glad to hear that you had a pleasant stay with us. Do rest assured as we are improving our breakfast very soon, so keep a look out for that! We hope to welcome you back in the near future.

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Shermin, Community Host on 14 Oct,2019
Hi Lynda, Thank you for the stellar review! We are glad that you had enjoyed your stay and we hope to welcome you back again, as well as for you to recommend us to your family and friends!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room (Deluxe King) with walk in shower! including safe which was useful. Complimentary breakfast. Located close to China town was great as well as a local food market for authentic cheap eats out. Walking distance to Singapore centre (even Orchard Road for the adventurous) and several MRT's.
Stayed 4 nights in Sep 2019
Response from Firdaus Karim, Community Host on 7 Oct,2019
Dear Valued Guest, It is our pleasure to be your host in Singapore. We are glad that we left you beautiful memories while you were here. Your astounding reviews will fuel more our passion in exerting great service and keeping our best foot forward. We will definitely love to see you here again in ASH. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Firdaus Karim, Community Host on 7 Oct,2019
Dear Valued Guest, Thank you for taking the time to review us on Expedia. We look forward to welcoming you back soon! Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in Ann Siang House
Had a wonderful stay in Ann Siang House. Hotel was very charming & well-appointed. Staffs were very friendly & helpful & provided early check-in without being asked. Loved the vibe of the area/neighborhood. Great location with great food all around & was within walking distance to MTR stations. Good value for money. Will book again if I have the chance.
Stayed 4 nights in Sep 2019
Response from Kimberly, Community Host on 30 Sept,2019
Dear Guest, Thank you for choosing Ann Siang House as your preferred choice of accommodation while in Singapore! We are so delighted to hear that you thoroughly enjoyed your stay with us and loved the old shophouse neighbourhood; a little glimpse of the old Singapore and it's heritage. We look forward to welcoming you back for another great stay in the near future!