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Aqueen Heritage Hotel Joo Chiat

Photo gallery for Aqueen Heritage Hotel Joo Chiat

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Aqueen Heritage Hotel Joo Chiat

Aqueen Heritage Hotel Joo Chiat

3 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
51 Joo Chiat Road, Singapore, 427373

Explore the area

  • Popular LocationGeylang Serai New Market2 min walk
  • Popular LocationTanjong Katong Rd13 min walk
  • Popular LocationRoxy Square18 min walk
  • AirportSingapore (SIN-Changi)18 min drive

Choose dates to view prices

About this area

Singapore

Aqueen Heritage Hotel Joo Chiat is located in Geylang, a neighbourhood in Singapore. Singapore Sports Hub and Boat Quay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bukit Timah Nature Reserve and East Coast Park. ArtScience Museum and Singapore Flyer are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Geylang Serai New Market - 2 min walk
  • Tanjong Katong Complex - 8 min walk
  • One KM Mall - 8 min walk
  • Tanjong Katong Rd - 13 min walk
  • Roxy Square - 18 min walk

Getting around

  • Paya Lebar Station - 12 min walk
  • JB Sentral - 58 min drive
  • Changi Airport (SIN) - 18 min drive

About this property

Aqueen Heritage Hotel Joo Chiat

3-star Singapore hotel in Geylang with free parking
A restaurant, a bar/lounge and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 70 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as fridges and coffee makers. Free bottled water, laptop-compatible safes and showers are among the other amenities that guests will find.
Aqueen Heritage Hotel Joo Chiat offers 70 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: SGD 15 for adults and SGD 7.5 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English
  • Malay

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 15 for adults and SGD 7.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Joo Chiat Singapore
Aqueen Heritage Joo Chiat
Aqueen Heritage Joo Chiat
Aqueen Heritage Hotel Joo Chiat Hotel
Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 51 out of 134 reviews
5 - Excellent 38%
Rating 4 - Good. 56 out of 134 reviews
4 - Good 42%
Rating 3 - Okay. 21 out of 134 reviews
3 - Okay 16%
Rating 2 - Poor. 5 out of 134 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 134 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
Stayed 4 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Geylang Area Hotel
My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Stayed 4 nights in Nov 2019

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room condition
room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
Stayed 2 nights in Oct 2019