Spend 5 nights here with my 2 little ones, wife and mom. I have to say mostly a lot of positive experiences.
Special shout out to the cafe waiter/waitress as they were really friendly and professional. I also want to give a shout out to the room service providers as they did it fast and the room was always clean.
The room itself was great and had a nice view too. Especially so at night...
There were some minor downsides:
1. There is no bidgets, so you will have to only use toilet paper.
2. On weekdays, the service is awesome. On weekends, I found that it can be quite rushed. Our room dining also arrived very lukewarm (Had ordered on weekday and it arrived hot).
3. Generally all the staff were great! But unfortunately experienced one particular staff (I believe she was a manager) who seemed quite busy on her phone and I felt quite neglected. It felt a bit cold to talk to her as she wanted to rush things. Possibly could be she was busy attending to other work matters to be fair.
Other than that, I will say it was a great place to stay at. Food was awesome, staff mostly all were great, view was good, room was good and it was nearby to other places like raffles to hang out. I probably will try again with my family.