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Overview of Carlton Hotel Singapore (SG Clean)

Photo gallery

Featured image
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
View from Room
Minibar, in-room safe, desk, laptop workspace

Carlton Hotel Singapore (SG Clean)

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOrchard Road6 min walk
    Popular LocationBugis Street Shopping District8 min walk
    Popular LocationMerlion17 min walk
    AirportSingapore (SIN-Changi)23 min drive

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About this area

Singapore

In the city centre and near a metro station, Carlton Hotel Singapore (SG Clean) is in an area with great airport proximity. Mint Museum of Toys and Singapore Art Museum are cultural highlights, and some of the area's notable landmarks include Stamford House and Cathedral of the Good Shepherd. Singapore Flyer and Singapore Botanic Gardens are not to be missed. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • Cathedral of the Good Shepherd - 1 min walk
  • CHIJMES - 2 min walk
  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 8 min walk
  • Merlion - 17 min walk

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 23 min drive

Restaurants

  • Where to eat
  • Wah Lok – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Cafe Mosaic – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Reservations required.
  • Tuxedo – Serves breakfast and light fare daily.
  • Shinji by Kanesaka – Restaurant offering Japanese cuisine. Serves lunch and dinner on selected days. Reservations required.

About this property

Carlton Hotel Singapore (SG Clean)

Luxury Singapore hotel in Downtown Singapore, walk to Raffles City
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site. All 940 rooms offer free WiFi and free wired Internet, plus 24-hour room service and Smart TVs with digital channels. Guests will also find TVs, minibars and coffee makers.
Carlton Hotel Singapore (SG Clean) offers 940 forms of air-conditioned accommodation with minibars and a safe. Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LifeSpa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: SGD 33 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean
  • Malay

Business services

  • Business centre
  • Conference space (4370 square feet)
  • Meeting rooms 13

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: SGD 33 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore
Carlton Singapore Sg Clean
Carlton Hotel Singapore (SG Clean) Hotel
Carlton Hotel Singapore (SG Clean) Singapore
Carlton Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 1211 out of 1979 reviews
5 - Excellent 61%
Rating 4 - Good. 635 out of 1979 reviews
4 - Good 32%
Rating 3 - Okay. 73 out of 1979 reviews
3 - Okay 4%
Rating 2 - Poor. 45 out of 1979 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 1979 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location - it was a short walk to City Hall MRT and there were many buses to take us everywhere! The gym was well-equipped too :)
Stayed 12 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpful and approachable staff who ensured my check-in was a breeze as I could not stand too long due to an old injury.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i asked to be upgraded to a room with a tub and the staff who assisted me was very nice and very accommodating
Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 5 nights here with my 2 little ones, wife and mom. I have to say mostly a lot of positive experiences. Special shout out to the cafe waiter/waitress as they were really friendly and professional. I also want to give a shout out to the room service providers as they did it fast and the room was always clean. The room itself was great and had a nice view too. Especially so at night...   There were some minor downsides: 1. There is no bidgets, so you will have to only use toilet paper. 2. On weekdays, the service is awesome. On weekends, I found that it can be quite rushed. Our room dining also arrived very lukewarm (Had ordered on weekday and it arrived hot). 3. Generally all the staff were great! But unfortunately experienced one particular staff (I believe she was a manager) who seemed quite busy on her phone and I felt quite neglected. It felt a bit cold to talk to her as she wanted to rush things. Possibly could be she was busy attending to other work matters to be fair. Other than that, I will say it was a great place to stay at. Food was awesome, staff mostly all were great, view was good, room was good and it was nearby to other places like raffles to hang out. I probably will try again with my family.
Stayed 5 nights in Mar 2021