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Reviews of Dream Chaser Boutique Capsule Hotel

2 out of 5
Dream Chaser Boutique Capsule Hotel
38 Sultan Gate, Singapore

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really small room with a weird set up, but was great for what I wanted - a good sleep! Reception was very welcoming. Room was clean and well maintained. Shared bathroom and shower - didn't use the shower, bathroom was clean and well equipted.
Stayed 1 night in Feb 2024
Response from Michael on 10 Mar,2024
Dear Margaret,Thank you so much for choosing our centrally located hotel for your recent stay with us and your valuable feedback. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain the high level of cleanliness and service in our hotel for the comfort and great experience of all our guests. We hope to host you soon in the near future. Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The hostel is posh and clean. Hostel staff is really helpful. (Shoutout to Mardie) The location is a bit of a walk though from the MRT station. But, the location is great for nightlife, lots of food places and history.
Stayed 2 nights in Jan 2024
Response from Michael on 19 Jan,2024
Dear Michael,Thank you so much for choosing our centrally located hotel for your recent stay and has awarded us a perfect score..We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of service to all our guests. Mard love to receive the compliment like this and will pass the message to her. We hope to host you soon in the near future during your next visit to Singapore.Best regards,

4/10 Poor

WU

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Michael on 15 Dec,2023
Dear Wu,Thank you so much for choosing our centrally located hotel for your recent stay with us. We hope to host you in the near future. Best regards,

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems although it’s almost new - everything is very well designed & maintained! The location is great, with good transport links and places to eat. The staff & service provided here is outstanding, they are always willing to help, going above & beyond available 24hours. Thanks to everyone for making my stay so comfortable, especially Naresh & the housekeeping team!
Response from Michael on 27 Nov,2023
Dear Yazmin, Thank you so much for choosing our centrally located hotel for your recent stay with us. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain the high level of cleanliness and service in our hotel for the comfort and great experience of all our guests. My colleagues-Naresh and Housekeeping Team love to receiving feedback like this and is reward for their hard work. I will share the good news with the team. We hope to host you soon in the near future. Best regards, Guest Services

8/10 Good

Yohanes

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Michael on 27 Nov,2023
Dear Yohanes, Thank you so much for choosing our centrally located hotel for your recent stay with us. We hope to host you soon in the near future. Best regards, Guest Services

10/10 Excellent

Chew Bee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,cosy and comfortable environment , staff are friendly too, highly recommended will choose to stay again , thank you
Stayed 3 nights in Sep 2023
Response from Mard on 4 Oct,2023
Dear Chew Bee, Thank you so much for choosing our centrally located hotel for your recent stay. We appreciate the time you have taken to share your feedback with us and has awarded a high rating for your stay. We hope to host you in the near future. Best regards, Guest Services

8/10 Good

KOJI

Liked: Cleanliness, amenities, property conditions & facilities
First time to stay in a capsule hotel. A bit tough not to disturb other guests sleeping in the afternoon or in the evening.
Stayed 1 night in Sep 2023
Response from Michael Ng on 27 Sept,2023
Dear Mr. KojiThank you so much for choosing our centrally located hotel for your recent stay with us. We appreciate the time you have taken to share your feedback with us. We hope to host you in the near future.Best regards,Guest Services

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mard on 2 Aug,2023
Dear Caroline,Thank you so much for choosing our centrally located hotel for your recent stay and awarding us a perfect score.We hope to host you soon in the near future.Best regards,Guest Services

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Dream Chaser is a great hostel in the heart of the Arab District. Rooms were quiet and climate controlled. Staff were helpful in assisting check-in/check-out.
Stayed 2 nights in Jun 2023
Response from Michael Ng on 14 Jun,2023
Dear Kevin,Thank you so much for choosing our centrally located hotel for your recent stay with us and your detailed feedback about our newly built hotel. We are happy to hear that you had a wonderful time staying with us. Hope to host you soon in the near future. Best regards,Customer Services

10/10 Excellent

Yoshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
英語がほとんど話せませんが、受付の女性スタッフがとても気持ち良い接客をしてくれて、さらに旅が楽しくなりました。 施設内もすごくオシャレで綺麗。
Stayed 2 nights in Oct 2023
Response from Michael on 1 Nov,2023
Dear Yoshikazu,Thank you so much for choosing our centrally located hotel for your recent stay with us. We appreciate the time you have taken to share your feedback with us and has awarded a high rating for your stay. My colleagues love receiving feedback like this and is reward for our hard work. I will share this with the team. We look forward to welcoming you back again soon.Best regards,

2/10 Terrible

jeehyung

Stayed 1 night in Aug 2023
Response from Michael Ng on 17 Aug,2023
Dear Jeehyung,Could we know why are you rated us 2 point?May we know in which area we can improve? Thank you.Best regards,

10/10 Excellent

Jaegun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Michael Ng on 10 May,2023
Dear Jaegun,Thank you so much for choosing our centrally located hotel for your recent stay with us and your lovely comments about our newly built hotel. Hope to host you soon in the near future.Best regards,