The hotel SMS-ed us to confirm our arrival details and any last min requests we might have. We also informed them that we were celebrating our months belated anniversary and daughter's birthday. Upon arrival, when we enquired about the parking fee, the concierge thoughtfully gave us free parking. No waiting time for our room was needed (I think they are really well prepared for our arrival!), our request for early check-in was also heeded. They upgraded our room to the city view one, and it was just wonderful. Upon reaching our room, a cake and some sweet treats awaited us. The mirror was decorated with cute birthday and anniversary wishes. We felt so welcomed from the time we stepped in to the hotel, up till the moment that we had to leave. All the staff were so warm and gracious. Booked them again for our anniversary in the upcoming month. Never have we stayed at a same local hotel repeatedly. We look forward to coming here again!