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Grand Copthorne Waterfront (SG Clean)

Photo gallery for Grand Copthorne Waterfront (SG Clean)

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Grand Copthorne Waterfront (SG Clean)

Grand Copthorne Waterfront (SG Clean)

4.5 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
392 Havelock Road, Singapore, 169663

Explore the area

  • Popular LocationRobertson Quay2 min walk
  • Popular LocationFort Canning Park17 min walk
  • Popular LocationSingapore General Hospital3 min drive
  • AirportSingapore (SIN-Changi)20 min drive

Choose dates to view prices

About this area

Singapore

Grand Copthorne Waterfront (SG Clean) is located in Bukit Merah, a neighbourhood in Singapore, and is in the entertainment district and on a river. Orchard Road and Raffles Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Gardens by the Bay. Universal Studios Singapore and Singapore Flyer are not to be missed.

What's nearby

  • Robertson Quay - 2 min walk
  • Fort Canning Park - 17 min walk
  • ION Orchard - 2 min drive
  • Singapore General Hospital - 3 min drive
  • Lucky Plaza - 3 min drive

Getting around

  • Outram Park Station - 14 min walk
  • JB Sentral - 49 min drive
  • Changi Airport (SIN) - 20 min drive

About this property

Grand Copthorne Waterfront (SG Clean)

Luxury Singapore hotel in Bukit Merah, near Orchard Road
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Copthorne Waterfront (SG Clean) offers 574 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Js Salon. Services include facials and manicures and pedicures.

Languages spoken

Chinese (Mandarin), English, French, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SGD 23 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: SGD 38 for adults and SGD 25 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who require an early check-in or late check-in must contact this property 24 hours in advance.
This property accepts WeChat for onsite payments.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for SGD 120 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 38 for adults and SGD 25 for children (approximately)
  • Self-parking fee: SGD 23 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Copthorne Hotel Waterfront
Copthorne Waterfront
Copthorne Waterfront Hotel
Grand Copthorne Waterfront Hotel Singapore
Grand Copthorne Waterfront Singapore
Singapore Grand Copthorne
Singapore Grand Copthorne Waterfront
Singapore Grand Copthorne Waterfront Hotel
Waterfront Copthorne
Waterfront Copthorne Hotel
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel
Grand Copthorne Waterfront
Grand Copthorne Waterfront
Copthorne Waterfront Sg Clean
Grand Copthorne Waterfront (SG Clean) Hotel
Grand Copthorne Waterfront (SG Clean) Singapore
Grand Copthorne Waterfront (SG Clean) Hotel Singapore

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 251 out of 615 reviews
5 - Excellent 41%
Rating 4 - Good. 231 out of 615 reviews
4 - Good 38%
Rating 3 - Okay. 79 out of 615 reviews
3 - Okay 13%
Rating 2 - Poor. 31 out of 615 reviews
2 - Poor 5%
Rating 1 - Terrible. 23 out of 615 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.3/5

Eco-friendliness

3/5 Okay

Travelled with family
Disliked: Cleanliness
Bathroom disgusting, and the employees didnโ€™t care
Stayed 1 night in Jun 2022

2/5 Poor

Disliked: Cleanliness
I was there for 8 days, they didnโ€™t clean the bathroom. I asked housekeeping and reception. They apologized but never got cleaned
Stayed 7 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location was nice, easy to walk the waterfront to Clarke Quay, even to Marina area. 25 min from airport. The hotel is a little old and not very well maintained. Bed was very comfortable. Staff at reception and breakfast were not friendly at all. We wanted coffee and she told us they only offer coffee with breakfast buffet. I complained and manager contacted me to see why I had rated the hotel low and offered coffee for second morning. Manager name was Claudia, very nice lady, tried to ammend situation and cared about our satisfaction.
Stayed 2 nights in Jun 2022

3/5 Okay

Liked: Amenities
Disliked: Property conditions & facilities
The bathroom tiles / marbles were were gross
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is located is a nice area and we had a pleasant stay. The staff were friendly and service was exceptional.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff. Room was perfect and the breakfasts delicious. I shall definitely return. Thank you.
Stayed 4 nights in May 2022

5/5 Excellent

Business traveller
Disliked: Amenities, property conditions & facilities
I think the property needs a complete overhaul the carpets are smelling the rooms donโ€™t have paintings itโ€™s a very cold finish to the room the housekeeping needs a complete overhaul and the breakfast is just terrible
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good choice of restaurants a short walk from the hotel. Very spacious room with great view of City/River Really nice bath tub & large bathroom Still using plastic water bottles in room Showers in Pool Changing room very either scalding of cold (tried all 3 shower cubicles)
Stayed 2 nights in Apr 2022

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff and service was excellent. Bed was very comfortable. Buffet breakfast was ordinary. Carpeted areas were very dirty and need good clean or replacement. Bathroom in my apartment was terrible
Stayed 13 nights in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022