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Hotel Bencoolen @ Bencoolen Street (SG Clean)

Photo gallery for Hotel Bencoolen @ Bencoolen Street (SG Clean)

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Bencoolen @ Bencoolen Street (SG Clean)

Hotel Bencoolen @ Bencoolen Street (SG Clean)

3.0 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
47 Bencoolen Street, Singapore, 189626

Explore the area

  • Popular LocationOrchard Road3 min walk
  • Popular LocationFort Canning Park5 min walk
  • Popular LocationBugis Street Shopping District9 min walk
  • AirportSingapore (SIN-Changi)24 min drive

Choose dates to view prices

About this area


Hotel Bencoolen @ Bencoolen Street (SG Clean) is located in Rochor, a neighbourhood in Singapore, and is near a metro station. Orchard Road and Marina Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gardens by the Bay and East Coast Park. Singapore Flyer and Singapore Botanic Gardens are not to be missed. Guests appreciate the hotel's convenience for public transportation: Bras Basah Station is 4 minutes on foot and Dhoby Ghaut Station is 8 minutes.

What's nearby

  • Orchard Road - 3 min walk
  • Fort Canning Park - 5 min walk
  • Plaza Singapura - 8 min walk
  • Bugis Street Shopping District - 9 min walk
  • Raffles City - 11 min walk

Getting around

  • Bras Basah Station - 4 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 24 min drive

About this property

Hotel Bencoolen @ Bencoolen Street (SG Clean)

3-star Singapore hotel in Rochor, walk to Orchard Road
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and concierge services are on-site.
Hotel Bencoolen @ Bencoolen Street (SG Clean) offers 84 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Languages spoken

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site


Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Well-lit path to entrance


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste


  • LCD TV


  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Window screens

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: SGD 9 per person (one-way)
  • Airport shuttle fee per child: SGD 6 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore
Bencoolen Bencoolen Sg Clean
Hotel Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street (SG Clean) Hotel
Hotel Bencoolen @ Bencoolen Street (SG Clean) Singapore
Hotel Bencoolen @ Bencoolen Street (SG Clean) Hotel Singapore

Overall score and ratings

Rating 5 - Excellent. 83 out of 669 reviews
5 - Excellent 12%
Rating 4 - Good. 257 out of 669 reviews
4 - Good 38%
Rating 3 - Okay. 213 out of 669 reviews
3 - Okay 32%
Rating 2 - Poor. 74 out of 669 reviews
2 - Poor 11%
Rating 1 - Terrible. 42 out of 669 reviews
1 - Terrible 6%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its clean and quiet
Stayed 3 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel deserves an extra 1/2 star above its 3 star rating. The room I had was spacious and well maintained. The locked door connecting the opposing room was not thick or soundproofed enough as I can hear the other family enjoying their staycation over the extra long weekend holiday. Not a major issue to me though but the lukewarm hotwater was (seems to be a recurring issue in other star hotels I've stayed around here recently) Staff was attentive although a bit stretched as they appeared slightly understaffed. Did not have the chance to check out the pool but will consider coming back to this hotel again.
Stayed 4 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, the room is decent spacious, Moisture accumulation in room, humid
Stayed 2 nights in Apr 2022

3/5 Okay

Travelled with partner
We had to change room once as the bedsheet in our initial room was dirty. The 2nd room had a very bad TV service. The television signal was very bad. Our phone didn't work when we changed to the 2nd room as well. So we had to go all the way down to the lobby to request stuff. Kinda disappointed with the service management.
Stayed 1 night in Feb 2022

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
good receptionist but horrible stay
air con at lobby not working. the lift is very rundown. when i reached my level, the mouldy carpet smelly is strong. the moment i opened the room door, i see a very old and rundown toilet, small wall tiles, grouting are badly done. although the toilet is clean, but the old and rundown feel makes it very uncomfortable. bed was horrible. its spring bed. so its not firm and the pillows were all very soft. the bed cover is not white, but light greyish in comparison with the bed cover. window is facing the other building wall. i checked out after 10hours. my back ache from the bed. the only good about this place, the receptionist is very well manner and responsive. other than this, its time to upgrade the hotel please.
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The area around the hotel is ideal and quiet. Love it that an mrt station and bus stop is nearby too.
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no problems during this stay, everything was as expected.
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT recommended.
Indicated 'do not disturb' and 'no houskeeping' but hotel staff still entered for housekeeping. Condition of room was bad as well - there were ants around even on the bed!
Stayed 2 nights in Mar 2021