JEN Singapore Orchardgateway by Shangri-La

Central Singapore hotel connected to a shopping centre, steps from Orchard Central

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Outdoor pool, open 6:00 AM to 10:30 PM, free pool cabanas

In-room safe, desk, blackout curtains, iron/ironing board

Steps from the National Museum and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La offers international dishes at Makan at Jen. Guests can unwind in the spa tub or enjoy the rooftop pool with cabanas and sun loungers. Visitors consistently praise the attentive staff.

Wonderful

Popular amenities

Hot tub
Bar
Room service

includes taxes & fees

17 Oct - 18 Oct

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19

All rooms

1 bed

2 beds

3+ beds

Showing 27 of 27 rooms

Superior Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

27 sq m
Sleeps 3
1 King Bed

Panorama Club Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

55 sq m
City view
Sleeps 4
1 King Bed

Club Deluxe Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

32 sq m
Sleeps 4
1 King Bed

Club Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

27 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Very good

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

32 sq m
Sleeps 4
1 King Bed

Deluxe Room (Family)

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

47 sq m
Sleeps 4
1 King Bed

Superior Room, 1 King Bed, City View

Excellent

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

27 sq m
City view
Sleeps 3
1 King Bed

Club Twin Room

Excellent

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

27 sq m
Sleeps 3
2 Twin Beds

Superior Twin Room, City View

Excellent

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

27 sq m
City view
Sleeps 3
2 Twin Beds

Superior Twin Room

Excellent

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Hairdryer

Coffee/tea maker

27 sq m
Sleeps 3
2 Twin Beds

Superior Twin Room

Sleeps 2

Superior City View twin Room

Sleeps 2

Club Panorama king Room

Sleeps 3

Club Panorama Room

Sleeps 2

Deluxe twin Room

Sleeps 2

Club twin Room

Sleeps 2

Superior Room

Sleeps 2

Club Deluxe Room

Sleeps 3

Superior City View Room

Sleeps 2

Club king Room

Sleeps 2

Deluxe Room

Sleeps 3

Club Room

Sleeps 2

Deluxe Family Room

Sleeps 3

Deluxe King Room

Sleeps 3

Superior City View king Room

Sleeps 2

Club Panorama twin Room

Sleeps 2

Superior king Room

Sleeps 2

About the area

Located in Orchard neighbourhood, JEN Singapore Orchardgateway by Shangri-La is connected to a shopping centre. National Museum of Singapore and Peranakan Museum are cultural highlights, and travellers looking to shop may want to visit Orchard Central. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium. Guests appreciate the hotel's convenience for public transportation: Somerset Station is just steps away and Dhoby Ghaut Station is 10 minutes on foot.

Visit our Singapore travel guide

277 Orchard Road, Singapore, 238858

What's nearby

Orchard Central - 1 min walk - 0.0 km
Orchard Road - 2 min walk - 0.2 km
National Museum of Singapore - 15 min walk - 1.3 km
Bugis Street Shopping District - 19 min walk - 1.6 km
Marina Bay Sands Casino - 5 min drive - 4.1 km

Getting around

Somerset Station - 1 min walk
Kempas Baru Station - 33 min drive
Changi Airport (SIN) - 29 min drive

Restaurants

‪Heytea - ‬3 min walk
‪Saizeriya Ristorante E Caffe - ‬1 min walk
‪Tsuta - ‬3 min walk
‪Coffeesmith - ‬1 min walk
‪4Fingers Crispy Chicken - ‬1 min drive

About this property

JEN Singapore Orchardgateway by Shangri-La

Upscale hotel near National Museum of Singapore

Located close to Orchard Central and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La provides a poolside bar, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Makan at Jen, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.

Other perks include:

An outdoor pool along with free cabanas, sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), bike hire and express check-out
Express check-in, a 24-hour front desk and a lift
Guest reviews speak highly of the pool, helpful staff and proximity to shopping

Room features

All 499 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes. Guests reviews speak well of the clean rooms at the property.

More conveniences in all rooms include:

Bathrooms with free toiletries and hairdryers
40-inch flat-screen TVs with cable channels
Free infant beds, coffee/tea makers and daily housekeeping

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 45.14 for adults and SGD 22.57 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Makan at Jen
Trippi

Things to do

24-hour health club
Bicycle rentals
Hot tub
Outdoor pool

Family friendly

In-room cot
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

452 square feet of conference space
Computer station
Meeting rooms

Outdoors

Free pool cabanas
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)

10 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

40-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning
Desk
Free local calls
Iron/ironing board on request
Laptop-compatible safe
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SGD 107.91 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately SGD 45.14 for adults and from SGD 22.57 for children
Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:30 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Traders Hotel

Traders Orchardgateway Hotel Singapore

Traders Orchardgateway Singapore

Hotel Jen Orchardgateway Singapore Shangri-La

Hotel Jen Orchardgateway

Jen Orchardgateway Singapore

Jen Orchardgateway

Hotel Jen Orchardgateway Shangri-La

Jen Orchardgateway Shangri-La

Hotel Jen Orchardgateway Singapore by Shangri La

Hotel Jen Orchardgateway Singapore Shangri-La

Hotel Jen Orchardgateway Shangri-La

Jen Orchardgateway Singapore Shangri-La

Jen Orchardgateway Shangri-La

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore

Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La

Traders Orchardgateway Hotel Singapore

Hotel Jen Orchardgateway Singapore by Shangri La

Hotel Jen Orchardgateway Singapore by Shangri-La Singapore

Hotel Jen Orchardgateway Singapore

Jen Orchardgateway Shangri La

Frequently asked questions

Does JEN Singapore Orchardgateway by Shangri-La have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:30 PM.

How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La?

As of 17 Sept, 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Orchardgateway by Shangri-La on 17 Oct, 2025 start from S$287.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Singapore Orchardgateway by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Singapore Orchardgateway by Shangri-La?

Self-parking is free at this property.

What time is check-in at JEN Singapore Orchardgateway by Shangri-La?

Check-in begins at 3:00 PM.

What time is check-out at JEN Singapore Orchardgateway by Shangri-La?

Checkout is at noon.

Where is JEN Singapore Orchardgateway by Shangri-La located?

Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Central, National Museum of Singapore and Peranakan Museum. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 10 minutes.