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Reviews

4.2 / 5Very Good
1,485 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tanglin Mall
    3 min walk
  • Popular Location
    Gleneagles Hospital
    8 min walk
  • Popular Location
    Forum The Shopping Mall
    8 min walk
  • Airport
    Singapore (SIN-Changi)
    28 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Superior Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Singapore

In the city centre and near a metro station, Hotel Jen Tanglin Singapore by Shangri-La is in a walkable area with good shopping. The area's natural beauty can be seen at Singapore River and Fort Canning Park, while National Museum of Singapore and Chinatown Heritage Center are cultural highlights. Check out an event or a game at Singapore National Stadium, and consider making time for Singapore Botanic Gardens, a top attraction not to be missed.

Popular Location

What's nearby

  • Tanglin Mall - 3 min walk
  • Gleneagles Hospital - 8 min walk
  • Forum The Shopping Mall - 8 min walk
  • Palais Renaissance - 9 min walk
  • Far East Shopping Centre - 10 min walk

Getting around

  • Orchard Station - 14 min walk
  • JB Sentral - 22 min drive
  • Singapore (SIN-Changi) - 28 min drive

Restaurants

  • Where to eat
  • J65 – Serves breakfast, lunch and dinner.
  • Ah Hoi's Kitchen – Restaurant offering Singaporean cuisine. Serves lunch and dinner.

About this property

Hotel Jen Tanglin Singapore by Shangri-La

4-star Singapore hotel in Orchard, walk to Singapore Botanic Gardens
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 565 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. 24-hour room service, electric kettles and free newspapers are among the other amenities available to guests.
Hotel Jen Tanglin Singapore by Shangri-La offers 565 forms of air-conditioned accommodation with a safe and free newspapers. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in December 2015.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa at Traders Hotel has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 32.00 for adults and SGD 16.00 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Free bike hire
Full-service spa
Outdoor pool
Sauna
Hot tub
Steam room

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Malay

Business services

Business centre
Computer station
Meeting rooms
Conference space

Outdoors

Pool sunloungers
Pool umbrellas

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

LCD TV
satellite channels

Food and drink

Electric kettle
Free bottled water

More

Desk
Free local calls
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • Please note that the name of this property was formerly Traders Hotel Singapore.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 106.0 per night.

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 32.00 for adults and SGD 16.00 for children (approximately)
  • Rollaway bed fee: SGD 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Jen Tanglin Singapore Formerly Traders
  • Jen Tanglin Formerly Traders
  • Hotel Jen Tanglin Singapore Shangri-La
  • Hotel Jen Tanglin Shangri-La
  • Jen Tanglin Singapore Shangri-La
  • Jen Tanglin Shangri-La
  • Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
  • Hotel Jen Tanglin Singapore by Shangri La
  • Hotel Jen Tanglin
  • Jen Tanglin Singapore
  • Jen Tanglin
  • Hotel Jen Tanglin Singapore
  • Traders Singapore
  • Traders Hotel Singapore
  • Hotel Jen Tanglin Singapore by Shangri-La Hotel
  • Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Hotel Jen Tanglin Singapore by Shangri-La Hotel Singapore
4.2

Very Good

5 - Excellent
637
4 - Good
609
3 - Okay
158
2 - Mediocre
58
1 - Poor
23
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

3/5

  • Liked: Staff & service, amenities

Hotel appears to have been recently redone, and it's "less formal, more casual" style is a nice change from most Singapore hotels. Quiet and convenient location too not far from most things in Singapore. That said, the property and amenities are a bit tired. As is the mall the hotel is attached to.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean . Good to have microwave oven. Plus well equipped with plates/ cup / fork & spoon. Including cleaning detergent too

Stayed 1 night in Feb 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities, property conditions & facilities

    Was told there was a low occupancy rate at the hotel due to the virus. Irony was check-in took 45min despite its low occupancy rate. Breakfast that was supposed to be at the lounge had to be made at the common cafe instead due to the low occupancy rate, despite paying more for the Club room. Steam room and sauna were also closed due to the virus which should be made public but hotel clearly failed to do so. As much as the hotel is a 4* + Shangri-la group, it definitely isn’t worthy of the rating and its failure to provide the basic quality service expected. Utter disappointment.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    The decor of the hotel is very good. The location is also very good - nice and quiet and within walking distance to Orchard Road. Check-in was terrible. In fact it was the worst experience I have had in over 35 years of travel. An early check in was requested but the hotel could not accommodate us which was fine. We were told to come back around 12 noon. We came back at 1.55pm and only 1 room was ready so we grabbed that. We were told the next room would be ready by the time we got to the room. 2.30pm - still no room so I went down to reception and was told the room would be ready in another 45 minutes to an hour. Not good news when you are tired from travelling. I would have appreciated the hotel staff being up front and saying that the room would not be ready by 2pm instead of stringing us along.

    Stayed 2 nights in Feb 2020

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