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Hotel Royal @ Queens (SG Clean)

Photo gallery for Hotel Royal @ Queens (SG Clean)

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Royal @ Queens (SG Clean)

Hotel Royal @ Queens (SG Clean)

3.5 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
No. 12 Queen Street, Singapore, 188553

Explore the area

  • Popular LocationOrchard Road6 min walk
  • Popular LocationBugis Street Shopping District6 min walk
  • Popular LocationMerlion5 min drive
  • AirportSingapore (SIN-Changi)22 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Hotel Royal @ Queens (SG Clean) is in the city centre and near a metro station. National Museum of Singapore and Singapore City Hall are cultural highlights, and some of the area's activities can be experienced at Boat Quay and Robertson Quay. Singapore Flyer and Singapore Botanic Gardens are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Bras Basah Station is 3 minutes on foot and Bugis Station is 8 minutes.

What's nearby

  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 6 min walk
  • Bugis Junction Shopping Center - 7 min walk
  • Raffles City - 9 min walk
  • Merlion - 5 min drive

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 22 min drive

Restaurants

  • Where to eat
  • Queens Brasserie – Restaurant offering Asian cuisine. Serves breakfast, lunch and dinner.
  • Queen's Bar – Open daily.
  • Grace Court Vegetarian – Restaurant offering vegetarian cuisine. Open daily.
  • Grand Banquet Restaurant – Restaurant offering Chinese cuisine. Open daily.

About this property

Hotel Royal @ Queens (SG Clean)

3.5-star Singapore hotel in Rochor with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, concierge services and dry cleaning. All 231 rooms offer free WiFi, minibars and LED TVs with cable channels. Room service, coffee makers and hairdryers are among the other amenities available to guests.
Hotel Royal @ Queens (SG Clean) offers 231 forms of air-conditioned accommodation with minibars and a safe. 43-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: SGD 31.54 for adults and SGD 23.30 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Filipino
  • Malay

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for SGD 76.51 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 31.54 for adults and SGD 23.30 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 76.51 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

We should mention

Pool access available from 8:00 AM to noon
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royal Queens
Queens Royal Hotel
Royal Hotel Queens
Royal Queens
Royal Queens Hotel
Royal Queens Hotel Singapore
Royal Queens Singapore
Hotel Royal @ Queens Singapore
Hotel Royal @ Queens
Royal @ Queens Singapore
Royal @ Queens
Hotel Royal @ Queens
Royal Queens Sg Clean
Hotel Royal @ Queens (SG Clean) Hotel
Hotel Royal @ Queens (SG Clean) Singapore
Hotel Royal @ Queens (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 65 out of 344 reviews
5 - Excellent 19%
Rating 4 - Good. 158 out of 344 reviews
4 - Good 46%
Rating 3 - Okay. 90 out of 344 reviews
3 - Okay 26%
Rating 2 - Poor. 26 out of 344 reviews
2 - Poor 8%
Rating 1 - Terrible. 5 out of 344 reviews
1 - Terrible 1%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
The room was comfortable, quite clean although there was a bit dirt here and there..but I love the bathtub. Overall I like staying there and might stay again in the future
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional beyond my expectation and we have an enjoyable stay even though its only for 1 night only...
Stayed 1 night in Dec 2020

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
Early check-in has it's price..
I was initially very elated with the front office for making immediate arrangements for my very early check-in (9am). Due to my request for an early check-in, I was alloted the first room available. The hotel seriously needs a revamping. My room was in total darkness for an hour and the the electrical circuit board had to be manually reset by the maintenance via my room's flase ceiling. The toilet seat cover and the bowl had excrement. The sink was perpetually choked and kept leaving residue on the sides when the water finally drained. The TV is ancient and the remote wasn't working either. For the price I paid, I could have easily gotten a similar room in a recently refurbished hotel. It's a shame that the hotel has good people eccentric staff but really bad accommodation.
Stayed 1 night in Dec 2020

3/5 Okay

Nothing spectacular, pictures much nicer than reality
Stayed 1 night in Nov 2020