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Hotel Royal (SG Clean)

Photo gallery for Hotel Royal (SG Clean)

Primary image
Outdoor pool
Outdoor pool
Select Comfort beds, minibar, in-room safe, desk
Select Comfort beds, minibar, in-room safe, desk

Overview of Hotel Royal (SG Clean)

Hotel Royal (SG Clean)

3.5 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
Map
36 Newton Road, Singapore, 307964

Explore the area

  • Popular LocationTan Tock Seng Hospital20 min walk
  • Popular LocationLucky Plaza3 min drive
  • Popular LocationTekka Centre3 min drive
  • AirportSingapore (SIN-Changi)26 min drive

Choose dates to view prices

About this area

Singapore

In the entertainment district, Hotel Royal (SG Clean) is in Novena, a neighbourhood in Singapore with good shopping. Singapore City Hall and Gardens by the Bay are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and Singapore Flyer. Travelling with kids? Make time for Universal Studios Singapore, or head to an event or a match at Singapore Turf Club. Guests appreciate the hotel's convenience for public transportation: Newton Station is 13 minutes on foot and Novena Station is 13 minutes.

What's nearby

  • Tan Tock Seng Hospital - 20 min walk
  • ION Orchard - 2 min drive
  • Lucky Plaza - 3 min drive
  • Tekka Centre - 3 min drive
  • Mustafa Centre - 9 min drive

Getting around

  • Newton Station - 13 min walk
  • JB Sentral - 34 min drive
  • Changi Airport (SIN) - 26 min drive

About this property

Hotel Royal (SG Clean)

Family-friendly Singapore hotel in Novena, near Orchard Road
This smoke-free hotel features 3 restaurants, an outdoor pool and a fitness centre. Self parking is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Royal (SG Clean) offers 331 air-conditioned accommodations with minibars and a safe. Beds feature Select Comfort mattresses. 60-cm LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Languages spoken

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (SGD 10.70 per hour)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: SGD 25 for adults and SGD 15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Trishaw Coffee House
  • HappyJoy Restaurant

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1722 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 60.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 25 for adults and SGD 15 for children (approximately)
  • Fee for wireless Internet in public areas: SGD 10.70 per hour (rates may vary)
  • Rollaway bed fee: SGD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit name changes on reservations within 7 days of arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Hotel Royal Singapore
Royal Singapore
Hotel Royal
Hotel Royal
Hotel Royal (SG Clean) Hotel
Hotel Royal (SG Clean) Singapore
Hotel Royal (SG Clean) Hotel Singapore

Overall score and ratings

3.4
Rating 5 - Excellent. 109 out of 874 reviews
5 - Excellent 12%
Rating 4 - Good. 357 out of 874 reviews
4 - Good 41%
Rating 3 - Okay. 241 out of 874 reviews
3 - Okay 28%
Rating 2 - Poor. 98 out of 874 reviews
2 - Poor 11%
Rating 1 - Terrible. 69 out of 874 reviews
1 - Terrible 8%

3.4/5

Cleanliness

3.3/5

Staff & service

3.4/5

Amenities

3.2/5

Property conditions & facilities

2.4/5

Eco-friendliness

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room was so dirty all over with dust and the black mould on the paint.even the linen bedsheet was so torn they could used for guest.
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family
Disliked: Staff & service, property conditions & facilities
Location is nice, room is renovated. Check in was very slow, cafe reception staff attitude was not good. But cafe service staff were nice. Basically the building is very old and not very clean.
Stayed 2 nights in Dec 2021

4/5 Good

Stayed 3 nights in Dec 2021

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Royal
Super super old hotel. Recycled and dirty indoor slippers! Super noisy central air-con. Toiletries looks like for budget hotel. Not worth the price.
Stayed 1 night in Dec 2021

1/5 Terrible

Disliked: Staff & service
Hotel Royal only cares about money (not the guest)
Hotel Royal ... Not. The Desk Staff really don't have standards. They only care about money and not the guest. Expect to get told to get "get out" when it's close to time. Would not recommend this hotel at all.
Stayed 2 nights in Oct 2021