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Overview of ibis Singapore Novena (SG Clean)

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
UNESCO Sustainable Property

ibis Singapore Novena (SG Clean)

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationTan Tock Seng Hospital7 min walk
    Popular LocationMustafa Centre11 min drive
    AirportSingapore (SIN-Changi)26 min drive
    Popular LocationSingapore Zoo33 min drive

Choose dates to view prices

About this area

Singapore

In the city centre, ibis Singapore Novena (SG Clean) is in Singapore's Novena neighbourhood, an area with good shopping. The area's natural beauty can be seen at Singapore Botanic Gardens and Fort Canning Park, while National Museum of Singapore and Gardens by the Bay are cultural highlights. Check out an event or a game at Singapore National Stadium, and consider making time for Singapore Flyer, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Novena Station is 10 minutes on foot.
Popular Location

What's nearby

  • Tan Tock Seng Hospital - 7 min walk
  • Tekka Centre - 4 min drive
  • Mustafa Centre - 11 min drive
  • Lucky Plaza - 14 min drive
  • Singapore Zoo - 33 min drive

Getting around

  • Novena Station - 10 min walk
  • JB Sentral - 52 min drive
  • Changi Airport (SIN) - 27 min drive

Restaurants

  • Where to eat
  • OOPEN Pasta & Grill – Al fresco dining restaurant with a bar offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily, happy hour available.

About this property

ibis Singapore Novena (SG Clean)

Eco-friendly Singapore hotel in Novena, walk to Mount Elizabeth Novena Hospital
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Other amenities include self parking, dry cleaning and laundry facilities. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, guests will find LCD TVs with satellite channels and first-run films, and other amenities include coffee makers and electric kettles.
Ibis Singapore Novena (SG Clean) offers 241 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with satellite channels and first-run films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SGD 96 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle
  • Free return train station shuttle from 7:30 AM to 8:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: SGD 17.66 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Korean
  • Malay

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 14 April 2020 to 1 February 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 17.66 per person (approximately)
  • Covered self-parking fee: SGD 96 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ibis Novena
Ibis Novena Hotel
Ibis Novena Hotel Singapore
Ibis Novena Singapore
Ibis Singapore Novena
Novena Ibis
Novena Ibis Singapore
Novena Singapore
Singapore Ibis Novena
Singapore Novena
Ibis Singapore Novena Hotel Singapore
ibis Singapore Novena Hotel
ibis Singapore Novena
Ibis Singapore Novena Sg Clean
ibis Singapore Novena (SG Clean) Hotel
ibis Singapore Novena (SG Clean) Singapore
ibis Singapore Novena (SG Clean) Hotel Singapore

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 108 out of 656 reviews
5 - Excellent 16%
Rating 4 - Good. 348 out of 656 reviews
4 - Good 53%
Rating 3 - Okay. 149 out of 656 reviews
3 - Okay 23%
Rating 2 - Poor. 30 out of 656 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 656 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The air-conditioning in the room was poor, even after complaint. The aircon system is centralised (all in the name of being environmentally friendly) so there is nothing one can do if it is too warm or too cold.
Stayed 4 nights in Feb 2020