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Reviews of Indie Hostel Singapore

2 out of 5
Indie Hostel Singapore
67 Jalan Besar, Singapore

Reviews

5.6
Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 7 out of 23 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

3.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Virginia, Uk

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A big shame for Expedia to advertise Indie Hostel as it is the worst,dirtiest place i had ever been in my life..We had arrived almost 10pm with beds so dirty with someone still on it and the whole place is so yucky dirty filthy and everything you touch is dirty.With Corona virus going on at the moment,hygiene is negative.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. The feeling of unsafe, because the bunks stairs are way to stiff, 2. only a curtains thay doesn't close properly no privacy 3. bunk beds that very close to each other, curtains are the only partitions 4. Mixed hostel, either way not too safe if you are a female guests 5. Hallways too narrow 6. Guests lounge/dining doesn't look clean and can only fit 4 people 7. Bathroom ony 2 in total, not very inviting to do your nature business 8. Outside premises, is a turned off cigarette butt and some rubbish littered 9. Not recommended for a female guests
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Amenities
The pictures made it look like separate rooms. So, when we ordered a "quad room", we expected a room for 4 people. This was the case, but it was really a huge room with bedsheets separating the "quad rooms" from each other. A bit pricey for what it was. Location was good. Breakfast was a joke. Toast (and the 2nd morning there wasn't even toast, just butter and jam).
Stayed 1 night in Jul 2019

6/10 Okay

ruby

A good location just near to mrt and surrounded by local restaurant.
Stayed 2 nights in May 2019
Response from Kash on 28 May,2019
Hi Ruby, thank you for sharing your review with us! We look forward to welcoming you back in the near future!

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If the Army discovered that one of its barracks was this run down, they would condemn it and burn it down to prevent the spread of bugs.
Stayed 1 night in May 2019
Response from Kash on 14 May,2019
Thank you for the very creative review on your stay with us. Good thing we are a hostel & not a army barrack to have anyone destroy what the management & staff put in to make this place a comfortable & safe environment.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very friendly. The location is great near MRT.
Stayed 2 nights in Apr 2019
Response from Kash on 26 Apr,2019
Thank you for taking the time to share your reviews. Wishing you safe travels & we hope to see you again in the near future!

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very smelly and dirty with just hanging sarongs between areas. Booked into female dorm woke in middle of night men in room! Snoring sooo bad I left and went elsewhere even though paid couple of nights - was disgusting, not safe as no Manager on at night! Seemed people living there
Stayed 2 nights in Apr 2019
Response from Kash on 3 May,2019
Thank you for sharing your feedback however we need to clarify that we do not have dormitories for females only. All our areas are mixed dormitories. & we do have female guests living on the premises as well. Also, as we have advertised, our reception is operational only from 7.30am to 7pm daily. Although we do not have a staff mending the reception, we do have an in house staff & our hostel is well equipped with CCTV cameras & main door keycard system to prevent non-staying guests from entering the premises. It is unfortunate that you do not find comfort in our hostel (where like most hostels cannot control snorers). We do hope you enjoyed the rest of your visit in Singapore. Wishing you safe travels!

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2019
Response from Kash on 2 Apr,2019
Thank you for taking your time in rating us. It seems that Indie Hostel is not your preferred choice of accommodation. Nonetheless, we trust you enjoyed your visit to Singapore.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Basic. Clean. No fuss.
Stayed 1 night in Aug 2018
Response from Kash on 2 Feb,2019
Thank you for sharing your feedback!

8/10 Good

leigh, new zealand

Liked: Staff & service
Close to mrt station
Nice hotel to stay at. However lights don’t get turned off till 10.30pm. Bathroom needs fan or ventilation system as very very warm. Great owners very helpful with bookings and advise.
Stayed 5 nights in Jun 2018
Response from Kash on 17 Jul,2018
Thanks, Leigh, for your review on your stay with Indie Hostel Singapore! We will certainly look into the feedback and look into improvements. We look forward to welcoming you back in the near future!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kash on 6 Jun,2018
Thank you, John, for dropping us a review. We trust you have enjoyed your stay with us & look forward to welcoming you back in the near future!

10/10 Excellent

Roxan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jz across an mrt station,very accessible location
Value for money if you're looking for a place to sleep or store your luggages.. coffee and tea are available 24/7, bread in the morning...and all these are free...friendly staff!
Response from Kash on 6 Jun,2018
Thank you, Roxan, for taking your time in dropping us a PERFECT review! We sincerely appreciate it and look forward to welcoming you back in the near future. Thank you once again for choosing Indie Hostel Singapore!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, comfy quiet stay thanks!
Stayed 1 night in Mar 2018
Response from Kash on 27 Mar,2018
Hi Kenneth, thank you for the perfect ratings on your stay with us. It has truly been a pleasure to host you. We look forward to welcoming you back in the near future!

8/10 Good

David

Liked: Staff & service
Convenient for Little India and good value
Extremely convenient and good value place to stay in Little India. Indie is immediately across the road from Jalan Besar MRT metro station, so very easy for transport. Reception is not manned at night, but Morna was very helpful and it was very easy to "self check in" in the middle of the night and find my bed. The hostel is very basic, but good value for money. There was good wifi.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed here for a night. The two ladies, Kash and Mona were very welcoming. They actually provide with great insights about the area. They even make sure your luggage and belonging are kept safe. The place was well maintained and clean. Never stayed in a hostel before but this was a great experience. It’s a minute walk from Jalan Besar MRT station and centrally located. Highly recommended if you Just there with a group of mates and looking to stay at a cheap and clean place.
Stayed 1 night in Nov 2017
Dear guest, Thank you dearly for your taking your time & dropping us an excellent review! We are pleased to hear that you have enjoyed your stay with us & for making Indie Hostel Singapore your choice of accommodation. It has truly been our pleasure to consistently provide the best service to all our guests. We look forward to seeing you in the near future! Safe Travels! Best regards, Morna & Kash

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
住宿非常危險,沒有房間,只有床單蓋著床,廁所男女共用,不潔淨,女生不要住,尤其是單獨出遊的女生。而且不能退錢,8pm後counter無人,check in也很麻煩。
Stayed 5 nights in Jan 2020

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestilte et privat rum til en familie, og fik to tre sengs køjesenge med et gardin for
Stayed 3 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Kash on 22 Apr,2019
Hi David, Thank you for sharing a rating on your stay with us. We appreciate your input & look forward to welcoming you back in the near future!

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from Kash on 2 Apr,2019
Thank you for your ratings.

6/10 Okay

Verified traveller

Liked: Staff & service
ที่พักใกล้MRT มากๆ เดินทางสะดวก ง่ายต่อการไปที่ต่างๆ และสามารถเดินไปแหล่งท่องเที่ยวใกล้เคียงได้ ห้องน้ำน้อยและไม่ค่อยสะอาด ไม่มีแยกชายหญิง น้ำดื่มบริการฟรีแต่มีน้อย
Stayed 2 nights in Sep 2018
Response from Kash on 26 Sept,2018
Thank you for taking your time in sharing your reviews! We appreciate your feedback & look forward to welcoming you back in the near future!

4/10 Poor

Kelvin, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but the hygiene is not as satisfied as expected.
Stayed 3 nights in Aug 2018
Response from Kash on 26 Sept,2018
Hi Kelvin, thank you for taking your time in sharing your feedback on your stay with us. With regards to hygiene, housekeeping is done on a daily basis and if during your stay we have missed out some areas, we do apologize. Nonetheless, we trust you have enjoyed your stay with us!

6/10 Okay

hanpin

房間床位,早餐,整體設備都有些簡陋,公共空間狹小。不過老闆人還不錯,蠻熱心的。
Stayed 1 night in Jul 2018
Response from Kash on 26 Sept,2018
Hi Hanpin, Thank you for dropping us a review. Your feedback is important to us!

8/10 Good

Vitaly

Liked: Cleanliness, staff & service
Плацкартный вагон с отличными проводниками
Район, где расположен хостел находится в очень удобном месте. В пешей доступности много достопримечательностей. Рядом две станции метро. Хостел напоминает плацкартный вагон: длинный коридор, где расположены трехярусные кровати. Тесновато. Есть сейф. Ваш комфорт сильно зависит от того, какая кровать и где вам достанется. На прикрепленной фотографии, можно увидеть самые неудачные места. Персонал на высшем уровне: прислушиваются к пожеланиям и стараются помочь. Из-за пятичасовой задержки рейса, у меня был поздний check in. На почту пришло письмо с подробными инструкциями, как заселиться самостоятельно. Всё получилось. Есть завтрак. Да, это тосты с джемом. Поверьте, это роскошь, ведь Сингапур один из самых дорогих городов мира.
Stayed 2 nights in Feb 2018
Response from Kash on 25 Feb,2018
Hi Vitaly, thank you for taking your time in dropping us a review. Your feedback is important to improve our product & services. We hope to have an opportunity to serve you again in the near future!