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Innotel Hotel

Photo gallery for Innotel Hotel

Featured image
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk

Overview of Innotel Hotel

Innotel Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
11 Penang Lane, Singapore, 238485

Explore the area

  • Popular LocationFort Canning Park6 min walk
  • Popular LocationRobertson Quay12 min walk
  • Popular LocationBugis Street Shopping District19 min walk
  • AirportSingapore (SIN-Changi)28 min drive

Choose dates to view prices

About this area

Singapore

In the business district and near a metro station, Innotel Hotel is in an area with good airport proximity. Gardens by the Bay and National Museum of Singapore are cultural highlights, and some of the area's popular attractions include Singapore Flyer and Singapore Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium. Guests appreciate the hotel's convenience for public transportation: Dhoby Ghaut Station is 3 minutes on foot and Fort Canning MRT station is 10 minutes.

What's nearby

  • Orchard Road - 2 min walk
  • Plaza Singapura - 3 min walk
  • Fort Canning Park - 6 min walk
  • Robertson Quay - 12 min walk
  • Bugis Street Shopping District - 19 min walk

Getting around

  • Dhoby Ghaut Station - 3 min walk
  • JB Sentral - 50 min drive
  • Changi Airport (SIN) - 28 min drive

About this property

Innotel Hotel

3-star Singapore hotel in Downtown Singapore, walk to Orchard Road
Along with a restaurant, this hotel has a bar/lounge and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 70 rooms feature thoughtful touches such as free minibar items and bathrobes, plus free WiFi, free wired Internet and LCD TVs with cable channels. Premium bedding, coffee makers and free bottled water are among the other amenities available to guests.
Innotel Hotel offers 70 forms of air-conditioned accommodation with free minibar items and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: SGD 17 for adults and SGD 17 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 71.00 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 17 for adults and SGD 17 for children (approximately)
  • Rollaway bed fee: SGD 71.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Innotel
Innotel
Innotel Hotel
Innotel Hotel Singapore
Innotel Singapore
Hotel Innotel Singapore
Innotel Hotel Hotel
Innotel Hotel Singapore
Innotel Hotel Hotel Singapore

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 139 out of 389 reviews
5 - Excellent 36%
Rating 4 - Good. 200 out of 389 reviews
4 - Good 51%
Rating 3 - Okay. 34 out of 389 reviews
3 - Okay 9%
Rating 2 - Poor. 8 out of 389 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 389 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent - very helpful staff.
Stayed 4 nights in Feb 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's location (about 5 minutes walk from Dhoby Ghaut MRT station) and functional room take the cake in my opinion. Contrary to some reviews highlighting the "weird" wash basin located within the room (and not the toilet), I found it rather convenient. Front desk and housekeeping service is good and efficient. If one doesn't need the usual amenities like a swimming pool and restaurants, this is a nice abode for the price if you intend to hang around Orchard Road area.
Stayed 3 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
Was blown away by hotel friendly customer service & generosity. A whole bar fridge of COMPLEMENTARY water & soft drink beverage. Room was spacious. Bed linen so luxurious; we had a good nite sleep to refresh from our multiple long flights & this long 20hr stopover. Will definitely stay in this central location.
Stayed 1 night in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innotel Singapore
The Innotel staff were extremely nice and helpful. The hotel is located close to a mall and an MRT station. The rooms were clean and spacious. We were happy with our stay.
Stayed 1 night in Feb 2019