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JEN Singapore Tanglin by Shangri-La (SG Clean)

Photo gallery for JEN Singapore Tanglin by Shangri-La (SG Clean)

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of JEN Singapore Tanglin by Shangri-La (SG Clean)

JEN Singapore Tanglin by Shangri-La (SG Clean)

4-star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
1A Cuscaden Road, Singapore, 249716

Explore the area

  • Popular LocationOrchard Road8 min walk
  • Popular LocationSingapore Botanic Gardens9 min walk
  • Popular LocationNational Orchid Garden19 min walk
  • AirportSingapore (SIN-Changi)32 min drive

Room options

About this area

Singapore

Near a metro station, JEN Singapore Tanglin by Shangri-La (SG Clean) is in Orchard, a walkable area in Singapore with good shopping. Tanglin Mall and Forum The Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Fort Canning Park. Looking to enjoy an event or a game while in town? See what's happening at Singapore National Stadium or Singapore Indoor Stadium.

What's nearby

  • Tanglin Mall - 2 min walk
  • Orchard Road - 8 min walk
  • Gleneagles Hospital - 8 min walk
  • Singapore Botanic Gardens - 9 min walk
  • National Orchid Garden - 19 min walk

Getting around

  • Orchard Station - 13 min walk
  • JB Sentral - 40 min drive
  • Changi Airport (SIN) - 31 min drive

About this property

JEN Singapore Tanglin by Shangri-La (SG Clean)

4-star hotel in the heart of Orchard
Consider a stay at JEN Singapore Tanglin by Shangri-La (SG Clean) and take advantage of a poolside bar, a coffee shop/cafe and a hair salon. Indulge in a facial, a body scrub and a body wrap at Spa at Traders Hotel, the on-site spa. Enjoy Singaporean cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and limo/town car service
  • Express check-out, multilingual staff and access to a nearby health club
  • Guest reviews speak well of the overall value and proximity to shopping
Room features
All guest rooms at JEN Singapore Tanglin by Shangri-La (SG Clean) have comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: SGD 38.00 for adults and SGD 19.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • J65
  • Ah Hoi's Kitchen

Things to do

  • Access to nearby health club
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 106.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: SGD 38.00 for adults and SGD 19.00 for children (approximately)
  • Rollaway bed fee: SGD 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri
JEN Singapore Tanglin by Shangri La
Hotel Jen Tanglin Singapore (SG Clean)
Hotel Jen Tanglin Singapore by Shangri La

Frequently asked questions

Does JEN Singapore Tanglin by Shangri-La (SG Clean) have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 3 Oct,2022, prices found for a 1-night stay for 2 adults at on 9 Oct,2022 start from S$329.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Singapore Tanglin by Shangri-La (SG Clean) pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Singapore Tanglin by Shangri-La (SG Clean)?

Self-parking is free at this property.

What time is check-in at JEN Singapore Tanglin by Shangri-La (SG Clean)?

Check-in is from 3:00 PM - noon.

What time is check-out at JEN Singapore Tanglin by Shangri-La (SG Clean)?

Checkout is at noon.

Where is JEN Singapore Tanglin by Shangri-La (SG Clean) located?

Located in Orchard, this spa hotel is within a 10-minute walk of Tanglin Mall, Gleneagles Hospital and Forum The Shopping Mall. Far East Shopping Centre and Palais Renaissance are also within 10 minutes. Orchard Station is 13 minutes by foot and Somerset Station is 25 minutes.

Can I cancel my reservation for free at JEN Singapore Tanglin by Shangri-La (SG Clean) and receive a full refund?

Yes, JEN Singapore Tanglin by Shangri-La (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to JEN Singapore Tanglin by Shangri-La (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 491 out of 1004 reviews
5 - Excellent 49%
Rating 4 - Good. 367 out of 1004 reviews
4 - Good 37%
Rating 3 - Okay. 87 out of 1004 reviews
3 - Okay 9%
Rating 2 - Poor. 41 out of 1004 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 1004 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Marilyn
Travelled with family
Liked: Staff & service
Room too small
Stayed 2 nights in Sep 2022

5/5 Excellent

Lim, KLANG
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful & thoughtful.
Stayed 3 nights in Aug 2022

5/5 Excellent

CHEE
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the location where i can spend time shopping for food. Dislike the self check in boost. Too sensitive when verification with photo.
Stayed 1 night in Sep 2022

5/5 Excellent

Michael
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful reception staff and duty manager. Great stay.
Stayed 1 night in Aug 2022

4/5 Good

Daniel
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area away from downtown but has some of the better shopping malls.
Stayed 3 nights in Aug 2022

5/5 Excellent

Ali
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Public transport nearby.
Stayed 3 nights in Aug 2022

5/5 Excellent

Shelley
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean room and property. Convenient to food and market. Well maintained!
Stayed 3 nights in Aug 2022

5/5 Excellent

Hue
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cleanliness and amenities, as well as the service of the staff. Itโ€™s in a safe locationโ€ฆSingapore is very safe anyway.
Stayed 2 nights in Aug 2022

5/5 Excellent

Gopalakrishnan
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Jen Hotel, All the front office personnel i dealt were very friendly and helpful. I would love to come again and stay at JEN.
Stayed 2 nights in Aug 2022

1/5 Terrible

Tyo
Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The reception desk (check in and check out) is too small and crowded.
Stayed 1 night in Aug 2022

General hotel information

Hotel locationSingapore
Star rating4 star property
Nearest airportSingapore (SIN-Changi)
Nearby landmarksOrchard Road, Singapore Botanic Gardens, National Orchid Garden