4 restaurants, American cuisine

Reviews of KēSa House by The Unlimited Collection

3.5 out of 5
KēSa House by The Unlimited Collection
55 Keong Saik Rd., Singapore

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 194 reviews" "
Rating 8 - Good. 42 out of 194 reviews" "
Rating 6 - Okay. 12 out of 194 reviews" "
Rating 4 - Poor. 1 out of 194 reviews" "
Rating 2 - Terrible. 2 out of 194 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joemari, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing boutique hotel!
Stayed 4 nights in Apr 2024
Response from With Heartfelt Appreciation on 29 Apr,2024
Dear Joeman, --Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our centrally located boutique hotel. ---We are thrilled you and your friend had a wholly enjoyable and comfortable 4 nights stay with us. –It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –Thank you for giving us the great pleasure and privilege of hosting you and your friend at our boutique hotel. All of us truly hope our boutique hotel remains as your choice accommodation whenever you and your friend are back in Singapore. We look forward to welcoming both of you back. –We are at your service, and we wish you and your friend well. --Kind regards, --The KēSa House Team

10/10 Excellent

Peter, Seven Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed modern Interior. A little bit compact especially for two people, but workable. Staff were very friendly & helpfull
Stayed 4 nights in Apr 2024
Response from With Heartfelt Appreciation on 19 Apr,2024
Dear Peter, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your 4 nights stay with us. We are delighted you have awarded a perfect rating for your stay experience as it shows us you and your lovely partner had a wholly enjoyable and comfortable stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too!With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. --Thank you for giving us the great pleasure and privilege of hosting you and your lovely partner at our boutique hotel. --We are at your service, and we wish both of you well. --Kind regards, --The KēSa House Team

10/10 Excellent

Julie, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Staff was nice and allowed me to check in late after my flight was delayed past midnight.
Stayed 1 night in Apr 2024
Response from With Heartfelt Appreciation on 18 Apr,2024
Dear Julie, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wonderful stay with us, and you like the ambiance and décor of our contemporary boutique hotel. –We are truly humbled by and appreciative of your lovely compliment for our team’s service as it inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. Thank you for giving us the great pleasure and privilege of hosting you and your partner at our boutique hotel. --Kind regards, --The KēSa House Team

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and ease of getting around to areas of Singapore we wished to visit. The staff could not have been nicer or more helpful - a pleasure. Absolutely recommend this property!
Stayed 1 night in Mar 2024
Response from With Heartfelt Appreciation on 3 Apr,2024
Dear Sarah, --Greetings from your friendly team at KēSa House and thank you for this heartwarming review!All of us are delighted you and your partner had a wonderful stay at our boutique hotel, and that you found our central location located on the fringe of bustling Chinatown convenient and to your liking. --We are indeed very fortunate to be so strategically located because our guests can experience and immerse themselves in Singapore’s rich, multi-ethnic culture and indulge in the many gastronomic delights available in this vibrant neighbourhood. ---- We are truly grateful for your high recommendation for our 1920s heritage boutique hotel. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. –With your experience staying at our boutique hotel, we sincerely hope KēSa House will now be your choice accommodation whenever your travels bring you and your partner back to our city-state. If there is anything we can do to assist you with your future stays, please do not hesitate to contact us as we would be most glad to be of assistance to you. --- All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your partner. We earnestly look forward to welcoming you back. --We are at your service, and we wish both of you well. --Kind regards, --The KēSa House Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and stylish little hotel with clean and modern rooms. Conveniently located near China town. Plenty of restaurants, food halls and bars nearby. Rooms are quite small, but offer plenty of storage. Good value for money.
Stayed 2 nights in Mar 2024
Response from With Heartfelt Appreciation on 1 Apr,2024
Dear Peter, --Greetings! --We ae delighted you had a fabulous stay with us. --All of us are thrilled to learn you are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. ---We sincerely thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel and we truly hope our boutique hotel remains as your choice accommodation whenever you are back in Singapore. We look forward to welcoming you back. –We are at your service, and we wish you well. --Kind regards, --The KēSa House Team

8/10 Good

Robb, Fircrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing. Staff were helpful and shared common areas nice. Room was super small, but I knew this going in. As room was so small it showed some wear. But everything was nice and worked fine. Common areas very well maintained and having kitchen and laundry for use was nice. Location is amazing with lots of eating options within walking distance. I will stay here again in the future.
Stayed 1 night in Mar 2024
Response from -- on 20 Mar,2024
Dear Robb,Greetings! Thank you for taking the time to share your feedback on your recent stay experience at our boutique hotel. We hope you had a wonderful time exploring our city-state. Our exceptional location is indeed accessible to 3 MRT train stations, connected to popular landmarks and interesting places of attractions. We hope you had the opportunity to explore the vibrant area during your stay and discover noteworthy local hawker delights alongside Michelin-starred restaurants, world-class bars and more! It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too!With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel.Kind regards,The KēSa House Team

10/10 Excellent

Walter, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Mar 2024
Response from With Heartfelt Appreciation on 8 Mar,2024
Dear Walter, --Thank you for awarding a perfect rating for your 4 nights stay experience with us. It is always so rewarding to know our guests like you and your lovely wife had a wholly enjoyable and comfortable experience staying with us and it is feedback like yours that definitely inspires us to always strive to provide the best service possible. Thank you for fuelling our passion to serve! --We sincerely thank you for giving us the great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you and your lovely wife back for more enjoyable and comfortable stays with us. We are at your service, and we wish both of you well. --Kind regards,The KēSa House Team

8/10 Good

Donna, Silver Spring

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I walked in to hair in the room. I find that totally unacceptable. Otherwise, friendly staff and excellent location. Rooms are quite small. A bit overpriced.
Stayed 3 nights in Feb 2024
Response from With Sincere Apologies on 23 Feb,2024
Dear Donna, --Greetings. Thank you for taking the time to review your recent 3 nights stay at our centrally located boutique hotel and for letting us know you and your partner had a pleasant stay with us. --We sincerely apologise for the lapse in our cleaning service with regard to you finding hair in the 3rd level room you stayed in and we are truly sorry for the disappointment and discomfort caused to you and your partner. --We assure you we are taking your feedback seriously and our Housekeeping Manager will counsel her team members concerned and remind her team on the importance of being thorough and attentive when carrying out their responsibilities. --All of us sincerely hope this distraction during your recent stay will not deter you and your partner from staying with us again if you are back in our city-state. --All of us sincerely hope to welcome you and your partner back, giving us an opportunity to create a better stay experience for you. We are at your service, and we wish both of you well. Thank you. --Kind regards,The management of KēSa House

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean and secure. Common area kitchin is nice. Free coffee and espresso from a Jura a plus. Friendly staff. There may be some noise associated with the neighboring bars and restaurants which in turn means there are dining options available nearby. Three major hawker centers are within walking distance. Chinatown is within walking distance. Outram Park MRT Station nearby has three lines that take you to all major tourist areas, including the direct line to the airport.
Stayed 5 nights in Feb 2024
Response from With Heartfelt Appreciation on 19 Feb,2024
Dear John,--Greetings! Thank you for reviewing your recent 5 nights stay at our boutique hotel. We are delighted you and your lovely partner had a wonderful stay with us. ---All of us are heartened to learn you find our central location at the fringe of vibrant Chinatown with easy accessibility to many eateries and public transport options convenient and you and you like the availability of our 24 hours KēSa Kitchen which added to the value of your stay with us. ---It has truly been our great privilege and pleasure to have been of service to you and we sincerely hope KēSa House remains as your choice accommodation whenever you are back in Singapore. –We eagerly look forward to welcoming your lovely partner and you back . We are at your service, and we wish both of you well. –Kind regards, --The KēSa House Team

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. On our late arrival the staff were amazing as they saw as with a small kid, they upgraded our room for the night. The room was perfect and great design. Unfortunately, we did only one night there but next time easily we could stay there for a while.
Response from With Heartfelt Appreciation on 16 Feb,2024
Dear Angel, --Thank you for your fabulous review! ---All of us are delighted you and your lovely family had a wonderful stay with us. ---We are truly humbled and appreciative of your lovely compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your recognition for our team’s service has brought much cheer and motivation to everyone, and we assure you we shall thank them for their dedicated service. Thank you for fuelling everyone’s passion to service! –-We are indeed thrilled to learn your family and you will be returning to stay with us, and we sincerely thank you for your valued trust. We shall do all possible to deserve your support for our boutique hotel. ---If there is anything we can assist with your future stays, please do not hesitate to contact us as we would be most glad to be of assistance to you and your family. We are at your service. –Thank you for giving us the great pleasure and privilege of hosting you and your family at our boutique hotel and all of us truly look forward to welcoming you back. --We are at your service, and we wish all of you well. --Kind regards, --The management of KēSa House

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from With Heartfelt Appreciation on 17 Feb,2024
Dear Erika, --Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our centrally located boutique hotel. We are thrilled you and your partner had a wholly enjoyable and comfortable stay. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! -----With your recent stay with us, all of us earnestly hope our boutique hotel will remain as your choice lodging whenever you are back in our city-state. We look forward to being of service to you and your partner again. We are at your service, and we wish both of you well. Thank you for your valued support. -------Kind regards,The KēSa House Team

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & its proximity to china town & its accessibility to go around popular places. Price is a bit high.
Stayed 3 nights in Feb 2024
Response from With Heartfelt Appreciation on 14 Feb,2024
Dear Alexander, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you and your lovely wife had an enjoyable and comfortable 3 nights stay with us. –All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown and having a plethora of eateries and various transport options in the neighbourhood convenient and to your liking. We sincerely hope your lovely wife and you took a stroll along Chinatown and enjoy the street light-up and decorations in celebration of the Lunar New Year festival. --Thank you for giving us the great pleasure and privilege of hosting you and your lovely wife at our boutique hotel. All of us truly look forward to welcoming your wife and you back. We are at your service, and we wish both of you well. --Kind regards,The KēSa House Team

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Staff are friendly room is great. 7 minutes walked to Chinatown. 3 minutes to Hop on hop off bus station ❤️
Stayed 2 nights in Feb 2024
Response from With Heartfelt Appreciation on 11 Feb,2024
Dear Kim, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you and your partner had a fabulous stay with us, and you like the ambiance and décor of our conserved boutique hotel. –All of us are thrilled to learn you find our central location in the heart of vibrant Chinatown with easy accessibility to a plethora of eateries and having various public transport options nearby convenient and ideal for exploring our city-state. –We are truly humbled by and appreciative of your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your partner. Thank you! –Thank you for giving us the great pleasure and privilege of hosting you and your partner at our boutique hotel, and all of us truly look forward to welcoming you back. We are at your service, and we wish both you well. --Kind regards, --The KēSa House Team

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Spartan but good for independent travelers. Most guestse were young couples. Though not on direct metro line to airport, it is a 2 minute walk to Chinatown. I asked for a quiet room an had one. No window, so would not meet US building codes, but it was perfect for me. Friendly and helpful staff-- thank you!
Stayed 2 nights in Feb 2024
Response from With Heartfelt Appreciation on 11 Feb,2024
Dear Patrice, --Greetings! Thank you for choosing our boutique hotel and for taking the time to review your recent 2 nights stay with us. We are delighted you had a great stay with us. --All of us are thrilled to learn you are impressed with the cleanliness of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. –We are truly humbled by and appreciative of your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for making our team members feel valued! –Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel and all of us earnestly hope to welcome you back in the future. –Kind regards,The KēSa House Team

8/10 Good

Irina

Travelled with partner
Nice, clean place, good location, overpriced place for small standard room .
Stayed 2 nights in Feb 2024
Response from With Heartfelt Appreciation on 11 Feb,2024
Dear Irina, --Greetings from your friendly team at KēSa House! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for letting us know you and your husband had a pleasant 2 nights stay with us. --We are thrilled to learn you and your husband like the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. --It has truly been our great privilege and pleasure to have been of service to you and your husband at our boutique hotel, and all of us earnestly hope to welcome both of you back and be of service to you again soon. ---We are at your service, and we wish you and your husband well. –Kind regards,The KēSa House Team

8/10 Good

Robert, Armonk

Liked: Cleanliness, staff & service, property conditions & facilities
A fine stay
Stayed 5 nights in Jan 2024
Response from With Heartfelt Appreciation on 1 Feb,2024
Dear Robert, --Thank you for reviewing your recent stay at our boutique hotel and for letting us know you had an enjoyable and comfortable 5 nights stay with us. ----It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope our boutique hotel remains as your choice lodging whenever your travels bring you back to Singapore. ----We are at your service, and we wish you well. ----Kind regards,The KēSa House Team

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nearer to Maxwell, rather than Chinatown MRI station. Well-equipped room with a communal kitchen with tea and coffee making facilities. Eco-friendly.
Stayed 1 night in Jan 2024
Response from With Heartfelt Appreciation on 29 Jan,2024
Dear Samantha, --Greetings! Thank you for reviewing your recent stay at our centrally located boutique hotel. We are delighted you and your partner had a enjoyable and comfortable stay with us. ---All of us are heartened to learn you like the ambiance of our conserved boutique hotel and the availability of our 24 hours KēSa Kitchen which added to the value of your stay with us. ---All of us have truly enjoyed being of service to you and your partner, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. --Thank you for your valued support. --Kind regards,The KēSa House Team

10/10 Excellent

Yunior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of chinatown
The hotel was amazing in a good location and close to everything… Nice vibes and atmosphere specifically the ladies working at the front desk… Definitely will come back
Stayed 3 nights in Dec 2023
Response from With Heartfelt Appreciation on 29 Jan,2024
Hi Yunior,Greetings and thank you for this heartwarming review! –All of us at KēSa House are thrilled to learn you and your friend had an amazing 3 nights stay with us and you found our boutique hotel’s location at the fringe of vibrant Chinatown to your liking as you and your friend can explore this ethnic enclave and tourist attractions, and indulge in a gastronomical adventure dining at both at our hawker centers or at the various Michelin star restaurants in the neighbourhood. –Our dedicated team strives to create positive and memorable guest experiences and it is indeed so rewarding to know they have achieved their goal. Thank you for letting us know and for fuelling everyone’s passion to serve with your lovely compliment! All of us are thrilled to learn you and your friend will return to stay with us again when you are back in our city-state, and we shall do all possible to deserve your valued trust and support. Thank you! –All of us have truly enjoyed being of service to you and your friend, and we earnestly look forward to welcoming you back soon. –If there is anything we can do to assist with your future stays at our boutique hotel, please do not hesitate to reach out to us. We are at your service, and we wish both of you well. –Kind regards,The management of KēSa House, The Unlimited Collection by Oakwood

10/10 Excellent

Kelvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from With Heartfelt Appreciation on 30 Jan,2024
Dear Kelvin, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you have awarded a perfect rating for your stay experience. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. --Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. --Kind regards,The KēSa House Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it iconic location
Clean comfortable fully renovated boutique hotel in Chinatown near MRT and great hawker food centers. Excellent service. Note that the building has physical limitations because of the architecture, e.g. bathroom floor elevated with single tall step up to enter. Overall it was a good stay, staff are super helpful & attentive.
Stayed 7 nights in Jan 2024
Response from With Heartfelt Appreciation on 28 Jan,2024
Dear David, --Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore. --We are delighted you and your lovey partner had a fabulous 7 nights stay with us. --All of us are thrilled to learn you are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. --We are truly humbled by and appreciative of your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your lovely partner. Thank you for making our team members feel valued! –It has truly been our great privilege and pleasure to have been of service to you and your lovely partner at our boutique hotel, and all of us truly hope our boutique hotel remains as your choice accommodation when you are back in our city-state. --We eagerly await to welcome both of you back and be of service to you again soon. ---We are at your service, and we wish you and your lovely partner well. –Kind regards,The KēSa House Team

10/10 Excellent

Todd

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect for what we need in short stay.
Stayed 1 night in Jan 2024
Response from With Heartfelt Appreciation on 16 Jan,2024
Dear Todd,Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our boutique hotel. We are thrilled you and your lovely partner had an excellent stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --With your recent stay with us, all of us earnestly hope our boutique hotel will remain as your choice lodging when your travels bring you back to our city-state. We look forward to being of service to you and your lovely partner again. We are at your service, and we wish both of you well. Thank you for your valued support. -----Kind regards,The KēSa House Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel would recommend staying here. Lovely area lots of bars and restaurants. China town 5 minute walk.
Stayed 2 nights in Jan 2024
Response from With Heartfelt Appreciation on 12 Jan,2024
Dear Robert, --Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for letting us know you and your lovely wife had an amazing stay with us. --We are thrilled to learn you and your lovely wife are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. --All of us are truly grateful for your high recommendation for our boutique hotel. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our boutique hotel and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. –It has truly been our great privilege and pleasure to have been of service to you and your lovely wife at our boutique hotel, and all of us truly hope our boutique hotel remains as your choice accommodation when you are back in our city-state. We eagerly await to welcome both of you back and be of service to you again soon. ---We are at your service, and we wish you and your lovely wife well. –Kind regards,The KēSa House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from With Heartfelt Appreciation on 8 Jan,2024
Dear Valued Guest, --Greetings! Thank you for choosing our strategically located boutique hotel for your recent holiday in our city-state. We are delighted you had a wonderful stay. Our management values our guest satisfaction as top priority and we are committed to our residents. Its guests like you who make our job wonderful and inspire us to fuel our passion to serve- Thank you! --With your recent experience staying at KēSa House the Unlimited Collection by Oakwood, all of us sincerely hope our boutique hotel will now be your choice accommodation whenever your travels bring you back to our city-state. ---It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service, and we wish you well. Thank you for your valued support. --Kind regards,The KēSa House Team

6/10 Okay

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from With Heartfelt Appreciation on 31 Dec,2023
Dear Albert,Greetings! Thank you for reviewing your recent stay at our boutique hotel and for letting us know you had a pleasant 2 nights stay with us. ---It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope to welcome you back. We are at your service, and we wish you well. Thank you. --Kind regards,The KēSa House Team

10/10 Excellent

Carlina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kesa House was in a great location and was a clean, comfortable hotel. The staff were very helpful tk us with our early morning check-in, luggage storage and taxi booking. Thank you to Kyra, Kimberley and Xander. While this hotel has small rooms and doesn't have the amenities of a big hotel, the facilities are still great. I particularly enjoyed the filtered water and coffee available. Usually I have to buy so much water while travelling so this was sustainable and healthy. The location is im a nice dining district, so there can be some noise from the street but it didn't go too late into the night. We will definitlybe staying at Kesa house or its sister properties next time we visit Singapore.
Stayed 3 nights in Dec 2023
Response from With Heartfelt Appreciation on 17 Dec,2023
Dear Carlina,Greetings and congratulations on your recent wedding! Thank you for choosing our boutique hotel as part of your honeymoon itinerary and for taking the time to review your recent stay with us. –All of us are delighted you and your husband had a fabulous stay with us, and you like the ambiance and décor of our contemporary boutique hotel. –We are truly humbled by and appreciative of your lovely compliment for our team’s service especially for Kyra, Kimberley and Xander, as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your husband. Thank you for making our team members feel valued! –We are indeed thrilled to learn your husband and you will be returning to stay with us, and we sincerely thank you for your valued trust. We shall do all possible to deserve your support for our serviced residence. If there is anything we can assist with your future stays, please do not hesitate to contact us as we would be most glad to be of assistance to you and your husband. We are at your service. –Thank you for giving us the great pleasure and privilege of hosting you and your husband at our boutique hotel and all of us truly look forward to welcoming you back. Last but definitely not least, all of us sincerely wish you and your husband a lifetime of love and happiness as you embark on your journey as a wedded couple. --Kind regards,The KēSa House Team

10/10 Excellent

Maria, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the middle of things in Chinatown. Easy access to MRT.
Stayed 1 night in Dec 2023
Response from With Heartfelt Appreciation on 13 Dec,2023
Dear Maria,Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you and your husband had a wonderful stay with us, and you like the ambiance and décor of our restored heritage boutique hotel. –All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area and having various public transport options nearby an added value to your stay. --Thank you for giving us the great pleasure and privilege of hosting you and your husband at our boutique hotel, and all of us truly look forward to welcoming you back. We are at your service, and we wish both of you well. --Kind regards,The KēSa House Team

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Beautiful boutique hotel within walking distance to several metro stations. Hotel rooms are small but has boutique feel. My only complaint is shower door does not close completely in both rooms we booked. Not sure why the design is this way. But excellent little hotel in hip part of Chinatown.
Stayed 3 nights in Nov 2023
Response from With Heartfelt Appreciation on 6 Dec,2023
Dear Jennifer,Greetings! Thank you for reviewing your recent stay at our centrally located boutique hotel. We are thrilled to learn you and your lovely family had a fabulous 3 nights stay with us, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area and having various public transport options nearby an added value to your stay. –We sincerely apologise for any disappointment and inconvenience caused to you and your family by the shower screen and we assure you our Engineering team will check the two rooms on the 2nd level you and your family stayed in and carry out the needed corrective works. We sincerely hope this distraction during your stay will not deter you and your family from returning to stay with us again. –Thank you for giving us the great pleasure and privilege of hosting you and your lovely family at our boutique hotel. All of us truly look forward to welcoming your family and you back. We are at your service, and we wish all of you well. --Kind regards,The KēSa House Team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very sweet staff :)
Stayed 1 night in Nov 2023
Response from The KēSa House team on 28 Nov,2023
Dear Matthew,---Greetings from KēSa House, The Unlimited Collection by Oakwood! ---Thank you for sharing a feedback on your recent stay experience at our boutique hotel. We hope you had a pleasant time exploring the vibrant neighborhood and our ever-thriving metropolis city!---Our team at KēSa House strives to impress and to deliver, and it is wonderful to also hear that you enjoyed the warm experience and services we rendered. Your kind compliment for the team is very much appreciated and we would be happy to share this with them. We are at your service.---Once again, we would like to thank you for your patronage and valued support for The Unlimited Collection by Oakwood. We sincerely look forward to having another privilege in welcoming you back here or our other sister properties, Ann Siang House and Wanderlust hotel, in the near future! ---Best Regards, The KēSa House team

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2023
Response from The KēSa House team on 23 Nov,2023
Dear Matthew,---Greetings from KēSa House, The Unlimited Collection by Oakwood!---Thank you so much for taking the time to leave us a stellar review. We are grateful to know you had a pleasant time with us, and we appreciate the perfect rating you have awarded us!---Once again, thank you for your valued support for The Unlimited Collection by Oakwood and we sincerely look forward to welcoming you back to our boutique hotel in the near future.---Stay safe and well always, Matthew!---Best Regards,The KēSa House team

10/10 Excellent

Jor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, classic building
Stayed 3 nights in Nov 2023
Response from The KēSa House team on 17 Nov,2023
Dear Jor,---Greetings from KēSa House, The Unlimited Collection by Oakwood! ---Thank you for sharing a delightful feedback on your recent stay experience at our boutique hotel. ---To share more, KēSa House has been thoughtfully created with smart space solutions and a dash of home comforts for guests who want to stop-over to stay a while, catering to the ever-evolving needs of the modern business and leisure guest!---We look forward to having another privilege in welcoming you back here again or our other sister properties, Ann Siang House and Wanderlust hotel, in the near future. ---Once again, thank you for your valued support for The Unlimited Collection by Oakwood. Until then!---Best Regards, The KēSa House team

10/10 Excellent

Jingchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The KēSa House team on 14 Nov,2023
Dear Jingchi,---Greetings from KēSa House, The Unlimited Collection by Oakwood!---Thank you so much for sharing the perfect rating you awarded us.---We are thrilled to learn you had a delightful time with us at our boutique hotel, given our exceptional location in the bustling streets of Chinatown! It is always such a boost to all of us when we hear such positive feedback as it truly inspires all of us to provide the best service, products and facilities for our guests. ---Once again, thank you for your kind words and valued support for The Unlimited Collection by Oakwood. We sincerely look forward to having the great privilege of hosting you again when you are back here in Singapore!---Best Regards,The KēSa House team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel and lovely location. Room was great, we even had our own outside terrace!! The kitchen, where you can get your own water and also cook if you want to, was great however you are in chinatown so doubt if you want to cook as there are loads of nearby places to eat. Thanks for the lovely time!!!!
Stayed 2 nights in Oct 2023
Response from The KēSa House team on 6 Nov,2023
Dear David,---Greetings from KēSa House, The Unlimited Collection by Oakwood! ---Thank you for taking the time to share your feedback on your recent stay experience at our boutique hotel. We are grateful to know you had a delightful time with us.---Indeed, our exclusive location is something we take great pride in, and we are pleased to hear that it added to the enjoyment and convenience of your stay. Housing a fully equipped kitchen, launderette, a lounge and a terrace, guests can feel at home with us at KēSa House.---Once again, thank you for your patronage and valued support of The Unlimited Collection by Oakwood. We hope to have the pleasure of welcoming you back in the future for another memorable and enchanting escape from the mundane!---Best Regards, The KēSa House team

8/10 Good

KEITH

Stayed 3 nights in Oct 2023
Response from The KēSa House team on 7 Nov,2023
Dear Keith,---Greetings from KēSa House, The Unlimited Collection by Oakwood!---Thank you for leaving a pleasant rating on your stay experience at our boutique hotel. We hope you enjoyed and love everything we offered within our property.---We take this time to invite you to check out our sister properties - Ann Siang House and Wanderlust hotel as part of your next stay experience with The Unlimited Collection by Oakwood. We sincerely thank you for your valued patronage, and we hope to have the opportunity to welcome you back for your next exciting adventures with us.---Stay safe and well always, Keith!---Best Regards,The KēSa House team

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from With Heartfelt Appreciation on 17 Oct,2023
Dear Dion,Greetings! Thank you for reviewing your recent stay at our centrally located boutique hotel. We are heartened to learn you and your lovely wife had a pleasant 3 nights stay with us. ---All of us have truly enjoyed being of service to you and your lovely wife, and we earnestly look forward to welcoming you back. --Thank you. --Kind regards,The KēSa House Team

8/10 Good

CHENGSHUSETH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute and reasonable hotel close to the heart of Chinatown. Many shops and bars within walking distances. Can get noisy at night.
Stayed 2 nights in Sep 2023
Response from With Heartfelt Appreciation on 19 Sept,2023
Dear CHENGSHUSETH,Thank you for reviewing your recent stay at our boutique hotel and for letting us know you had a fabulous stay with us. --All of us are thrilled to learn you are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. --Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. All of us truly look forward to welcoming you back. We are at your service, and we wish you well. --Kind regards,The KēSa House Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, well priced hotel.
An excellent small hotel situated in the heart of Chinatown and on main east-west subway line (Outram Park) from the airport. The rooms are small but modern and clean. There’s a guest laundromat (SGD$5 per wash), comfortable lounge and fantastic front staff. I’d definitely stay here again.
Stayed 2 nights in Aug 2023
Response from KēSa House team on 13 Sept,2023
Dear David---Greetings from KēSa House, The Unlimited Collection by Oakwood!---Thank you so much for sharing your pleasant review and the perfect rating you awarded us.---We are thrilled to learn you had a delightful time with us at our boutique hotel, given our exceptional location in the bustling streets of Chinatown! It is always such a boost to all of us when we hear such positive feedback as it truly inspires all of us to provide the best service, products and facilities for our guests. ---Once again, thank you for your kind words and valued support for The Unlimited Collection by Oakwood. We sincerely look forward to having the great privilege of hosting you again when you are back here in Singapore.---Until we meet again, David!---Best Regards,The KēSa House team

6/10 Okay

Siu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are polite and helpful. Near to MRT stations. A lot of thoughts put into interior decoration which is user friendly. Room too small.
Stayed 5 nights in Aug 2023
Response from With Sincere Apologies on 29 Aug,2023
Dear Siu,Thank you for reviewing your recent stay at our centrally located boutique hotel and for letting us know you had a pleasant stay with us. ----We sincerely apologise for any discomfort caused to you by the size of the Deluxe room you booked. Please allow us to share that we have 3 categories of bigger Premier room types which many of our guests who booked these room types have informed us they truly enjoyed their stays in the Premier rooms. We hope you will consider booking our Premier room when you stay with us again. ----It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope to welcome you back. ---We are at your service, and we wish you well. ----Kind regards,The KēSa House Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need better lighting in rooms and more mirrors for getting ready
Stayed 1 night in Aug 2023
Response from With Heartfelt Appreciation on 26 Aug,2023
Dear Michelle,Greeting! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you have awarded a perfect rating for your stay experience as it shows us you have a great stay with us. --We sincerely thank you for your suggestion about having ore lights and mirrors in our rooms and we assure you we will be sharing your feedback with the relevant persons for their due consideration. ---Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. All of us truly loo forward to welcoming you back. --Kind regards,The KēSa House Team

10/10 Excellent

Bruce, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from With Heartfelt Appreciation on 22 Aug,2023
Dear Bruce,Greetings! We are so grateful you took the time to leave us a perfect rated review for your stay experience at our boutique hotel. We are delighted you had a fantastic stay with us. ---All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! ----With your recent stay with us, all of us earnestly hope KēSa House will remain as your choice lodging when your travels bring you back to our city-state. Do let us know if you require any assistance with your stays at our serviced residence as we would be most glad to be of service to you. ----We are at your service, and we wish you well. Thank you for your valued support.----Kind regards,The KēSa House Team

10/10 Excellent

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient and clean
Stayed 1 night in Jul 2023
Response from With Heartfelt Appreciation on 4 Aug,2023
Dear Campbell,Greetings! Thank you for giving us the great pleasure and privilege to have been of service to you during your recent holiday in Singapore. ----We are delighted you had a wonderful stay at our centrally located boutique hotel, and you found our strategic location with proximity to a plethora of eateries and entertainment spots convenient. ----All of us truly hope our boutique hotel remains as your choice lodging whenever your travels bring you back to our city-state. It has been our great pleasure and privilege to have been of service to you and we look forward to being of service to you again. Thank you. ------Kind regards,The KēSa House Team

4/10 Poor

Ali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel meant to be for singles. It never meant to be for families with kids nor the area is suitable for families. It is all for drinkers. The price for s too expensive for the area and the accommodation.
Stayed 2 nights in Jul 2023
Response from Xander Chan on 29 Jul,2023
Dear Mr Ali, Thank you for sharing your experience with us. We sincerely apologize for the disappointment you encountered during your stay. Your feedback is invaluable to us, and we are committed to addressing the issues you mentioned to enhance our services.We truly value your patronage and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and memorable stay.If you would like to discuss your concerns further, please don't hesitate to contact us directly. We appreciate your understanding and the chance to make things right.Warmest Regards,Xander Chan,CUstomer Service Representatives

10/10 Excellent

Anh

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023
Response from Rizwana Alamatin, Customer Service Representative on 29 Jul,2023
Dear Anh Ha,Thank you for the wonderful ratings. We are glad that your enjoyed your stay at Kesa House. Do spread a word or two about us to your loved ones. We hope to host you in near future. Thank you

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Free flow sparkling is amazing! Cute place, although there was a minor ant problem the day I got into my room… but they were gone after a day or two… I hope it was just a temporary cleaning issue or perhaps the last occupants were careless
Stayed 7 nights in Jul 2023
Response from The KēSa House Team on 19 Jul,2023
Dear Gabriel,Thank you for the wonderful review. We are pleased that your time with us was enjoyable. We hope to see you again on your future visit.Best wishes,

10/10 Excellent

Miles

Travelled with family
Liked: Staff & service, property conditions & facilities
Team were efficient, property while compact was in the best position- close to Restaurants/ MRT’s / Chinatown perfect
Stayed 2 nights in Jul 2023
Response from The KēSa House Team on 18 Jul,2023
Dear Miles,Thank you for your kind review,we are glad that you enjoyed your stay with us and will be looking forward for your next visit.Best wishes

10/10 Excellent

Bryan

Stayed 6 nights in Jul 2023
Response from The KēSa House Team on 31 Jul,2023
Dear Bryan,Thank you so much for the stellar review and we are glad that you have enjoyed your stay with us!We hope to have you back in the future and stay safe in the mean time.

10/10 Excellent

Katherine Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and the property is very comfortable.
Stayed 5 nights in Jul 2023
Response from The KēSa House Team on 8 Jul,2023
Dear Andrew, Thank you for the reviews and ratings. Do spread a word or two about us to your loved ones. Perhaps you might want to try our deluxe/premier/studio premier rooms should you require bigger rooms in the future. Once again thank you for choosing as your preferred accommodation and we hope to host you in near future. Best, The KeSa House Team

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, friendly really helpful staff, and old Singapore ambience.
Stayed 7 nights in Jun 2023
Response from The KēSa House Team on 2 Jul,2023
Dear Kim,Thank you for the Stellar review. We are glad you had enjoyed your stay with us. We look forward to welcome you again on your next stay with us. Best regard,

10/10 Excellent

Cara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient lodging in the heart of Chinatown. My room did not have a window which was fine for a short stay, and there was abundant, well-lit public space for cooking, dining, and computer use. However, it may have felt cramped for a longer sejour. As it was, no complaints!
Stayed 1 night in Jun 2023
Response from The KēSa House Team on 22 Jun,2023
Dear Cara, Thank you for a lovely review! We are glad you have found our spaces comfortable for your short expedition here and we hope to see you again soon!

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, clean and staff is very helpful. My only complaint about the hotel are the size of the rooms. My room was so small that there was no room to open a regular-size checked baggage without blocking your way out of the room. Also, the bathroom is so small that you can’t sit on the toilet facing straight (I’m not that tall, I’m 165cm) nor there is space in the shower.
Response from Best, Kesa House Team on 15 Jun,2023
Dear Sarah,Thank you for the ratings and review. We hope you enjoyed your stay with us. Apologies for all the hiccups that you faced during your stay. You might want to try our Deluxe/Premier/Studio Premier rooms the next time perhaps. Once again thank you for choosing us as your preferred accommodation.

10/10 Excellent

MARTYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Chinatown
We stayed for 3 nights at KeSa and thoroughly enjoyed it. The location was perfect with lots of bars, restaurants and hawker centres. The hotel was very clean and the service attentive. There was a central kitchen which many people would appreciate. It was not a problem for us as we are not particularly big people but the room was small and my wife had to climb over me to get in and out of bed 😂 Overall, a great place to stay and we will return.
Stayed 3 nights in May 2023
Response from The KēSa House Team on 6 Jun,2023
Dear Martyn, Thank you for a lovely and detailed review. We truly appreciate your kind words and we hope to see you again soon!