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Overview of M Hotel Singapore (SG Clean)

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

M Hotel Singapore (SG Clean)

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationShenton Way2 min walk
    Popular LocationThian Hock Keng Temple11 min walk
    Popular LocationRaffles Place18 min walk
    AirportSingapore (SIN-Changi)23 min drive

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About this area

Singapore

Located in Singapore's Chinatown neighbourhood, M Hotel Singapore (SG Clean) is in the city centre and near a metro station. The area's natural beauty can be seen at Gardens by the Bay and East Coast Park, while Chinatown Heritage Center and Esplanade Theatres are cultural highlights. Singapore Flyer and S.E.A. Aquarium are not to be missed.
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Map
Popular Location

What's nearby

  • Shenton Way - 2 min walk
  • Thian Hock Keng Temple - 11 min walk
  • Raffles Place - 18 min walk
  • Merlion - 7 min drive
  • Singapore General Hospital - 11 min drive

Getting around

  • Tanjong Pagar Station - 7 min walk
  • JB Sentral - 50 min drive
  • Changi Airport (SIN) - 23 min drive

About this property

M Hotel Singapore (SG Clean)

Luxury Singapore hotel in Chinatown, near Raffles Place
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a spa tub are on-site. All 415 rooms feature thoughtful touches such as pillow menus and bathrobes, along with free WiFi and 24-hour room service. Guests will also find LED TVs, minibars and separate baths and showers.
M Hotel Singapore (SG Clean) offers 415 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in March 2015.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Oriental Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 29.43 for adults and SGD 18.83 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Conference space (13218 square feet)
  • Meeting rooms

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated guest rooms – March 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, this property allows no more than 8 individuals in total gathering in any guestroom or in any pair of adjoining/connecting rooms.

Renovations and closures

This property is closed from 15 May 2021 to 12 August 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 100 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 29.43 for adults and SGD 18.83 for children (approximately)
  • Airport shuttle fee: SGD 145 per vehicle (one-way)
  • Rollaway bed fee: SGD 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel M Singapore
M Hotel
M Hotel Singapore
M Singapore
M Singapore Hotel
Singapore Hotel M
Singapore M Hotel
M Hotel Singapore
M Singapore Sg Clean Singapore
M Hotel Singapore (SG Clean) Hotel
M Hotel Singapore (SG Clean) Singapore
M Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 385 out of 999 reviews
5 - Excellent 39%
Rating 4 - Good. 448 out of 999 reviews
4 - Good 45%
Rating 3 - Okay. 117 out of 999 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 999 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested for a smoking during the booking, which has a choice box. On checking in, was told there is no smoking room in the hotel at all, they had make it 100% non-smoking room a few weeks ago. When I enter the room, I can smell tobacca and I saw a card on the desk (please see attached images) saying that I can ask for a change to a smoking room if I want to. Called the help line, was referred to the manager which happened to be the guy who checked me in earlier, by the name of Jason. He start to rised his voice during the conversation that make me ended the call. Overall a very un stay for me.
Stayed 1 night in Mar 2020

4/5 Good

Travelled with group
Liked: Staff & service, amenities
The robot is cute! The hotel is a bit worn, can see some dark patches in the toilet. But overall, it’s pretty good for the price.
Stayed 2 nights in Mar 2020

3/5 Okay

Was assigned a room with a faulty air conditioner that stayed at 28 degrees, faulty fridge, empty complimentary water bottle, empty snack bar. Had to report it for 5 times and then finally got a room change. Wouldn’t stay again
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020