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Mandarin Oriental, Singapore (SG Clean)

Photo gallery for Mandarin Oriental, Singapore (SG Clean)

Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Mandarin Oriental, Singapore (SG Clean)

Mandarin Oriental, Singapore (SG Clean)

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
5 Raffles Avenue Marina Square, Singapore, 039797

Explore the area

  • Popular LocationGardens by the Bay13 min walk
  • Popular LocationMarina Bay Sands Casino15 min walk
  • Popular LocationOrchard Road19 min walk
  • AirportSingapore (SIN-Changi)18 min drive

Room options

About this area

Singapore

Located in Marina Bay neighbourhood, Mandarin Oriental, Singapore (SG Clean) is connected to a shopping centre. Boat Quay and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Universal Studios Singapore and Singapore Flyer. ArtScience Museum and Singapore Botanic Gardens are also worth visiting. Guests love the hotel's location for the sightseeing.
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Map

What's nearby

  • Helix Bridge - 7 min walk
  • Merlion Park - 8 min walk
  • Gardens by the Bay - 13 min walk
  • Marina Bay Sands Casino - 15 min walk
  • Orchard Road - 19 min walk

Getting around

  • Esplanade Station - 9 min walk
  • JB Sentral - 52 min drive
  • Changi Airport (SIN) - 18 min drive

Restaurants

  • Redpan - 4 min walk
  • Gajalee - 4 min walk
  • Labyrinth - 4 min walk
  • No Signboard Seafood Restaurant - 4 min walk
  • Sushi Express - 4 min walk

About this property

Mandarin Oriental, Singapore (SG Clean)

5-star luxury hotel located in Marina Bay
Marina Bay Sands Casino and Orchard Road are located near Mandarin Oriental, Singapore (SG Clean), which provides a poolside bar, a shopping centre on site and a cafe. Indulge in a facial, a body treatment and a hot stone massage at The Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and garden views. Stay connected with in-room WiFi (surcharge), with a speed of 50+ Mbps, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and an electric car charging station
  • Express check-out, a lift and free newspapers
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 527 individually furnished rooms boast comforts, such as fireplaces and premium bedding, as well as perks, such as pillow menus and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate baths/showers
  • 60-inch LCD TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and offices

Awards and affiliations

Mandarin Oriental, Singapore (SG Clean) is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SGD 8 per night), Free wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (SGD 8 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: SGD 54.14 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • MELT - The World Cafe
  • Dolce Vita
  • Cherry Garden
  • Morton's
  • Teppan-Ya

Things to do

  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (6448 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower

Entertainment

  • 60-inch LCD TV
  • TV/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Dining table
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Office
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

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Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Renovations and closures

This property will be closed from 7 March 2023 to 7 September 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: SGD 54.14 per person (approximately)
  • Fee for in-room wireless Internet: SGD 8 per night (rates may vary)
  • Fee for wireless Internet in public areas: SGD 8 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: SGD 8 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mandarin Oriental Hotel
Mandarin Oriental Hotel Singapore
Mandarin Oriental Singapore
Singapore Mandarin Oriental
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Mandarin Oriental Singapore Hotel
Mandarin Oriental
Mandarin Oriental Singapore
Mandarin Oriental Singapore (SG Clean)
Mandarin Oriental, Singapore (SG Clean) Hotel
Mandarin Oriental, Singapore (SG Clean) Singapore
Mandarin Oriental, Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Mandarin Oriental, Singapore (SG Clean) have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 7 Feb,2023, prices found for a 1-night stay for 2 adults at on 6 Mar,2023 start from S$646.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Singapore (SG Clean) pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandarin Oriental, Singapore (SG Clean)?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Singapore (SG Clean)?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Singapore (SG Clean)?

Checkout is at noon.

Where is Mandarin Oriental, Singapore (SG Clean) located?

Located in Marina Bay, this luxury hotel is within a 15-minute walk of Marina Square and Marina Bay Sands Casino. Gardens by the Bay and Orchard Road are also within 2 miles (3 km). Esplanade Station is 9 minutes by foot and Promena Station is 9 minutes.

Can I cancel my reservation for free at Mandarin Oriental, Singapore (SG Clean) and receive a full refund?

Yes, Mandarin Oriental, Singapore (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Singapore (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Mandarin Oriental, Singapore (SG Clean) Reviews

Mandarin Oriental, Singapore (SG Clean) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1021 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 229 out of 1021 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 58 out of 1021 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 23 out of 1021 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 12 out of 1021 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with amazing views of Marina Bay. Breakfast buffet is amazing but food quality from room service was very average. Hope F&B team can review and improve. It doesn’t match the MO standards.

10/10 Excellent

Ramin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and professional service.

10/10 Excellent

JAI YOON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old but excellent condition! All staff is wonderful! My first choice in Singapore.
Stayed 4 nights in Dec 2022

10/10 Excellent

Tasi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay at the Mandarin Oriental Singapore. Staff were very friendly and helpful from checkin to checkout. Location was great as walking distance to everything we needed to see and also close to MTR station.

10/10 Excellent

Doro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service was terrific and the property was clean. i LOVED the breakfasts!
Stayed 4 nights in Oct 2022

6/10 Okay

Maciej

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Quite an outdated property / service although friendly was quite slow and haphazard
Stayed 8 nights in Oct 2022

10/10 Excellent

VINOD

Stayed 6 nights in Oct 2022

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful location and staff were fabulous for our stay. Would most definitely come back to stay at the Mandarin Oriental next time we are in Singapore.
Stayed 6 nights in Sep 2022

8/10 Good

Teo

Stayed 2 nights in Oct 2022

6/10 Okay

Joanne

Stayed 4 nights in Sep 2022

General hotel information

Hotel location
Singapore
Star rating
5 star property
Nearest airport
Singapore (SIN-Changi)
Nearby landmarks
Gardens by the Bay, Marina Bay Sands Casino, Orchard Road