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Overview of Mandarin Oriental, Singapore

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Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Mandarin Oriental, Singapore

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationGardens by the Bay13 min walk
    Popular LocationMarina Bay Sands Casino15 min walk
    Popular LocationOrchard Road19 min walk
    AirportSingapore (SIN-Changi)18 min drive

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About this area

Singapore

Located in Marina Bay neighbourhood, Mandarin Oriental, Singapore is connected to a shopping centre. Gardens by the Bay and Esplanade Theatres are cultural highlights, and travellers looking to shop may want to visit Raffles City and Orchard Road. Singapore Flyer and ArtScience Museum are not to be missed. Guests love the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Helix Bridge - 7 min walk
  • Merlion Park - 8 min walk
  • Gardens by the Bay - 13 min walk
  • Marina Bay Sands Casino - 15 min walk
  • Orchard Road - 19 min walk

Getting around

  • Esplanade Station - 9 min walk
  • JB Sentral - 52 min drive
  • Changi Airport (SIN) - 18 min drive

Restaurants

  • Where to eat
  • MELT - The World Cafe – Garden-view buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Dolce Vita – Poolside restaurant offering Italian cuisine. Serves brunch, lunch and dinner daily.
  • Cherry Garden – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily.
  • Morton's – Steakhouse with a bar offering American cuisine. Serves dinner daily.

About this property

Mandarin Oriental, Singapore

Luxury hotel connected to a shopping centre in Marina Bay, walk to Singapore Flyer
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 527 individually decorated rooms feature WiFi and iPod docks. LCD TVs with digital channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Mandarin Oriental, Singapore offers 527 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels, DVD players and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and hairdryers.

This Singapore hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SGD 8 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (SGD 8 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 54.14 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (6448 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • DVD player
  • iPod dock
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 54.14 per person (approximately)
  • Fee for in-room wireless Internet: SGD 8 per night (rates may vary)
  • Fee for in-room wired Internet: SGD 8 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: SGD 8 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: SGD 8 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mandarin Oriental Hotel
Mandarin Oriental Hotel Singapore
Mandarin Oriental Singapore
Singapore Mandarin Oriental
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Mandarin Oriental Singapore Hotel
Mandarin Oriental
Mandarin Oriental, Singapore Hotel
Mandarin Oriental, Singapore Singapore
Mandarin Oriental, Singapore Hotel Singapore

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 694 out of 998 reviews
5 - Excellent 70%
Rating 4 - Good. 217 out of 998 reviews
4 - Good 22%
Rating 3 - Okay. 57 out of 998 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 998 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 998 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business Luxury Hotel in the heart of the city. Good restaurants, and linked to a good shopping mall.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and hotel was clean. Staff was friendly. Checkin was fast too
Stayed 2 nights in Dec 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel staff were welcoming and friendly. However, was disappointed with the condition of the rooms. Rooms were not well maintained, some switches were broken.
Stayed 3 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

5/5 Excellent

Stayed 1 night in Dec 2020