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2 outdoor pools
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

    Popular LocationOrchard Road12 min walk
    Popular LocationSingapore Botanic Gardens18 min walk
    Popular LocationNational Orchid Garden9 min drive
    AirportSingapore (SIN-Changi)29 min drive

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  • Superior Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Superior Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Privilege, Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsPrivilege, Room
  • Deluxe Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Privilege, Suite

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 3
    More detailsPrivilege, Suite
  • Deluxe Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Privilege, Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsPrivilege, Room

About this area

Singapore

Mercure Singapore On Stevens is located in Singapore. The area's natural beauty can be seen at Singapore Botanic Gardens and Gardens by the Bay, while Singapore Flyer and Universal Studios Singapore are popular local attractions. Travelling with kids? Don't miss Singapore Zoo. Guests love the hotel's central location.
Visit our Singapore travel guide
Popular Location

What's nearby

  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Robertson Quay - 4 min drive
  • Fort Canning Park - 5 min drive
  • National Orchid Garden - 9 min drive

Getting around

  • Newton Station - 17 min walk
  • JB Sentral - 35 min drive
  • AirportSingapore (SIN-Changi) - 29 min drive

Restaurants

  • Where to eat
  • Winestone – Wine bar offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Fudebar – Open daily.
  • The Infinity Pool Bar – Open daily.

About this property

Mercure Singapore On Stevens

Family-friendly Singapore hotel in Orchard, near Orchard Road
14 restaurants, 2 outdoor pools and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a coffee shop/café and an outdoor tennis court are on-site. All 518 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with digital channels, and other amenities include minibars and coffee makers.
Mercure Singapore On Stevens offers 518 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with digital channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of SG Clean (Singapore)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: SGD 35 per day
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 15 per person
  • 14 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Outdoor tennis court

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Indonesian
  • Japanese
  • Korean

Business services

  • Meeting rooms
  • Conference space (4844 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height door lock
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheel-chair doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 September 2020 to 31 January 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 15 per person (approximately)
  • Covered self-parking fee: SGD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Mercure Singapore On Stevens and receive a full refund?
Yes, Mercure Singapore On Stevens offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Singapore On Stevens cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Singapore On Stevens have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.
Is Mercure Singapore On Stevens pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Singapore On Stevens?
Self-parking is available for SGD 35 per day.
What time is check-in at Mercure Singapore On Stevens?
Check-in is from 2 PM to 1 AM. Late check-in is available during limited hours.
What time is check-out at Mercure Singapore On Stevens?
Checkout is at noon.
Where is Mercure Singapore On Stevens located?
This family-friendly Singapore hotel is located in Orchard, within 1 mi (2 km) of Orchard Road and Singapore Botanic Gardens. Singapore Flyer and Merlion are also within 6 mi (10 km). Newton Station is 17 minutes by foot and Orchard Station is 18 minutes.
4.1
Very good
5 - Excellent
246
4 - Good
300
3 - Okay
79
2 - Poor
27
1 - Terrible
10

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, great bed.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend stay
Hotel is in good/new condition. A bit difficult to reach from MRT station (10 minutes walk) and located in a more residential area with no shopping and limited restaurants choice. The hotel offers several restaurants which we didn’t try however. There is a shuttle bus to Orchard Road. Staff is friendly and helpful. Didn’t use the pool, but had view on it, seems to be nice and clean. Breakfast choice and quality was good. In-room dining was at best fair, dishes arrived cold (ordered breakfast in the room). Wifi worked properly.
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Some house keeping staff were not conversant in basic English.
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean hotel good restaurant next door Indian food excellent. Rooms are a little too small and the bathroom very small.
Stayed 7 nights in Jan 2020

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