5/5 Excellent
J
Travelled with partner
16 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Photo gallery
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Personal protective equipment
- Social distancing
Explore the area
Orchard Road12 min walk
Singapore Botanic Gardens18 min walk
National Orchid Garden9 min drive
Singapore (SIN-Changi)29 min drive
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Premier Room
Photos of Premier Room
Premier Room
5/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed
24 square metres m2 room with pool views
Club Level – Executive Lounge access, buffet breakfast and light refreshments
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Espresso maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, braille signage, wheelchair-accessible bathroom vanity, low-height desk, wheelchair accessible, raised toilet seat, bathroom emergency pull cord, low-height door lock, wheelchair-width doorways, accessible bath, low-height bed and low-height work surface and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room
Photos of Deluxe Room
Deluxe Room
4/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
2 Single Beds
24 square metres m2 room with pool views
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, braille signage, wheelchair-accessible bathroom vanity, low-height desk, wheelchair accessible, raised toilet seat, bathroom emergency pull cord, low-height door lock, wheelchair-width doorways, accessible bath, low-height bed and low-height work surface and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room
Photos of Deluxe Room
Deluxe Room
4.7/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed
24 square metres m2 room with pool views
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, braille signage, wheelchair-accessible bathroom vanity, low-height desk, wheelchair accessible, raised toilet seat, bathroom emergency pull cord, low-height door lock, wheelchair-width doorways, accessible bath, low-height bed and low-height work surface and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room
Photos of Superior Room
Superior Room
4.6/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
2 Single Beds
24 square metres m2 room with pool views
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, braille signage, wheelchair-accessible bathroom vanity, low-height desk, wheelchair accessible, raised toilet seat, bathroom emergency pull cord, low-height door lock, wheelchair-width doorways, accessible bath, low-height bed and low-height work surface and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room
Photos of Superior Room
Superior Room
4.7/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed
24 square metres m2 room with pool views
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, braille signage, wheelchair-accessible bathroom vanity, low-height desk, wheelchair accessible, raised toilet seat, bathroom emergency pull cord, low-height door lock, wheelchair-width doorways, accessible bath, low-height bed and low-height work surface and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Singapore
Located in Singapore, Novotel Singapore on Stevens is in a shopping district and near a metro station. The area's natural beauty can be seen at Singapore Botanic Gardens and Gardens by the Bay, while Singapore Flyer and Universal Studios Singapore are popular local attractions. Travelling with kids? Don't miss Singapore Zoo.
What's nearby
- Orchard Road - 12 min walk
- Singapore Botanic Gardens - 18 min walk
- Robertson Quay - 4 min drive
- Fort Canning Park - 5 min drive
- National Orchid Garden - 9 min drive
Getting around
- Newton Station - 17 min walk
- JB Sentral - 35 min drive
- Singapore (SIN-Changi) - 29 min drive
Restaurants
- Where to eat
- Food Exchange – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
- L Apertif Tapas Bar – Tapas bar offering international cuisine. Serves light fare daily.
- Winestone – Open daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of SG Clean (Singapore)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: SGD 35 per day
- Motorhome/coach/lorry parking
- Local area shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 20 per person
- 14 restaurants and 1 coffee shop/cafe
- 2 bars/lounges
- 24-hour room service
Things to do
- 24-hour health club
- 2 outdoor pools
- Arcade/games room
- Children's pool
- Outdoor tennis court
Family friendly
- 2 outdoor pools
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's pool
- Cots/infant beds (surcharge)
- Dry cleaning service
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
Languages spoken
- Chinese
- English
- Finnish
- French
- Indonesian
- Japanese
- Korean
Business services
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Accessible bath
- Bathroom emergency pull cord
- Braille signage
- Grab bar in bath
- Grab bar near toilet
- In-room accessibility
- Low-height bed
- Low-height worktop and sink
- Low-height desk
- Low-height door lock
- Raised toilet seat
- Roll-in shower
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
- Wheel-chair doorways
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Cots/infant beds (surcharge)
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- Digital channels
- LED TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Soundproofing
See similar properties
Policies
Check-in
Check-in between 2 PM and 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
This property is closed from 1 September 2020 to 31 January 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Fitness facilities
- Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 65.0 per night.
Cots (infant beds) are available for SGD 65.0 per night
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: SGD 20 per person (approximately)
- Self-parking fee: SGD 35 per day
- Early check-in fee: 100 per cent of room rate (subject to availability)
- Late check-out fee: 100 per cent of room rate (subject to availability)
- Crib (infant bed) fee: SGD 65.0 per night
- Rollaway bed fee: SGD 65.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore
Frequently asked questions
4.4
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
6 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
5/5 Excellent
JAEHOON
Travelled with family
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
2/5 Poor
Verified traveller
Travelled with family
18 Feb 2020
Disliked: Staff & service
Terrible Service, Unprofessional & Impolite Staff
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveller
17 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and good
Stayed 1 night in Feb 2020
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