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2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, laptop workspace
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4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationOrchard Road12 min walk
    Popular LocationSingapore Botanic Gardens18 min walk
    Popular LocationNational Orchid Garden9 min drive
    AirportSingapore (SIN-Changi)29 min drive
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  • Premier Room

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsPremier Room
  • Deluxe Room

    4/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsSuperior Room
  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsSuperior Room

About this area

Singapore

Located in Singapore, Novotel Singapore on Stevens is in a shopping district and near a metro station. The area's natural beauty can be seen at Singapore Botanic Gardens and Gardens by the Bay, while Singapore Flyer and Universal Studios Singapore are popular local attractions. Travelling with kids? Don't miss Singapore Zoo.
Visit our Singapore travel guide
Popular Location

What's nearby

  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Robertson Quay - 4 min drive
  • Fort Canning Park - 5 min drive
  • National Orchid Garden - 9 min drive

Getting around

  • Newton Station - 17 min walk
  • JB Sentral - 35 min drive
  • AirportSingapore (SIN-Changi) - 29 min drive

Restaurants

  • Where to eat
  • Food Exchange – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • L Apertif Tapas Bar – Tapas bar offering international cuisine. Serves light fare daily.
  • Winestone – Open daily.

About this property

Novotel Singapore on Stevens

Family-friendly Singapore hotel in Orchard, near Orchard Road
Along with 14 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a coffee shop/café and an outdoor tennis court are on-site. All 254 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Novotel Singapore on Stevens offers 254 forms of accommodation with minibars and a safe. LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of SG Clean (Singapore)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: SGD 35 per day
  • Motorhome/coach/lorry parking
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 20 per person
  • 14 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Outdoor tennis court

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Finnish
  • French
  • Indonesian
  • Japanese
  • Korean

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bath
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheel-chair doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in between 2 PM and 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 September 2020 to 31 January 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 65.0 per night.
Cots (infant beds) are available for SGD 65.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 20 per person (approximately)
  • Self-parking fee: SGD 35 per day
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: SGD 65.0 per night
  • Rollaway bed fee: SGD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Novotel Singapore on Stevens and receive a full refund?
Yes, Novotel Singapore on Stevens offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Singapore on Stevens cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Singapore on Stevens have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Novotel Singapore on Stevens pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Singapore on Stevens?
Self-parking is available for SGD 35 per day.
What time is check-in at Novotel Singapore on Stevens?
Check-in is from 2 PM to 1 AM. A 100% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Novotel Singapore on Stevens?
Checkout is at noon. Late check-out is available for a 100% fee (subject to availability).
Where is Novotel Singapore on Stevens located?
This family-friendly Singapore hotel is located in the shopping district, within 1 mi (2 km) of Orchard Road and Singapore Botanic Gardens. Singapore Flyer and Merlion are also within 6 mi (10 km). Newton Station is 17 minutes by foot and Orchard Station is 18 minutes.
4.4
Excellent
5 - Excellent
240
4 - Good
159
3 - Okay
30
2 - Poor
10
1 - Terrible
7

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and doing what they had to. Hotel is clean and there are hand sanitisers at the check in counter. They even prepared cake and decorated our room knowing that it is my anniversary with my bf. Technicians came down immediately as we called to ask if they could assist to fix hdmi in for us to play our switch. Special thanks to Lionel for providing us the travel adapter swiftly!! Hotel is also near to town, but would be quite troublesome to take bus down and back as shuttle bus service ends at 8pm.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant stay. Would recommend to friends and family.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room condition and pleasant staffs. Wifi speed is not as fast as I expected, but is ok.
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Staff & service
Terrible Service, Unprofessional & Impolite Staff
- Check in process was slow, receptionist was not attentive and not helpful at all. Did not provide related information such as breakfast time and location, parking information and wifi connection. - Minibar items and vanity counter amenities were not stocked. - Stains on towels and yukatas. - Room was not cleaned even the make up room signal was turned on since 8am and we informed the housekeeping attendant to clean up for us. - Items requested not delivered on time. - Room service food was not warm at all. - Cutleries set at the breakfast restaurant were dirty. - One of the staff from restaurant was rude and not helpful.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and good
New hotel, nice pool, nice gym, nice bed, free shuttle to orchard road
Stayed 1 night in Feb 2020

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