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Orchard Hotel Singapore (SG Clean)

Photo gallery for Orchard Hotel Singapore (SG Clean)

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Outdoor pool
Signature Deluxe | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Orchard Hotel Singapore (SG Clean)

VIP Access

Orchard Hotel Singapore (SG Clean)

4.5 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
442 Orchard Road, Singapore, 238879

Explore the area

  • Popular LocationRoyal Thai Embassy3 min walk
  • Popular LocationLucky Plaza9 min walk
  • Popular LocationSingapore Botanic Gardens14 min walk
  • AirportSingapore (SIN-Changi)29 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Singapore

Orchard Hotel Singapore (SG Clean) is located in Orchard, a neighbourhood in Singapore, and is in the entertainment district and near a metro station. Singapore Botanic Gardens and Fort Canning Park reflect the area's natural beauty and area attractions include Universal Studios Singapore and National Orchid Garden. Singapore Flyer and ArtScience Museum are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Orchard Station is 7 minutes on foot.

What's nearby

  • Royal Thai Embassy - 3 min walk
  • ION Orchard - 7 min walk
  • Lucky Plaza - 9 min walk
  • Gleneagles Hospital - 13 min walk
  • Singapore Botanic Gardens - 14 min walk

Getting around

  • Orchard Station - 7 min walk
  • JB Sentral - 40 min drive
  • Changi Airport (SIN) - 29 min drive

About this property

Orchard Hotel Singapore (SG Clean)

4.5-star luxury hotel in the heart of Orchard
Take advantage of a nightclub, a poolside bar and a coffee shop/cafe at Orchard Hotel Singapore (SG Clean). Enjoy Chinese cuisine and brunch at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • A ballroom, a front desk safe and coffee/tea in the lobby
  • Luggage storage, concierge services and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 656 rooms have comforts, such as 24-hour room service and pillow menu, in addition to thoughtful touches, such as climate-controlled air conditioning and dressing gowns. Guest reviews give good marks for the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: SGD 44.73 for adults and SGD 22.36 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Orchard Cafe
  • Hua Ting Restaurant

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Nightclub
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (21605 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 94.16 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: SGD 44.73 for adults and SGD 22.36 for children (approximately)
  • Rollaway bed fee: SGD 94.16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Singapore Orchard
Orchard Hotel Singapore
Singapore Orchard Hotel
Orchard Hotel Singapore
Orchard Singapore Sg Clean
Orchard Hotel Singapore (SG Clean) Hotel
Orchard Hotel Singapore (SG Clean) Singapore
Orchard Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Orchard Hotel Singapore (SG Clean) have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Sept,2022, prices found for a 1-night stay for 2 adults at on 6 Oct,2022 start from S$353.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Orchard Hotel Singapore (SG Clean) pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orchard Hotel Singapore (SG Clean)?

Self-parking is available for a fee.

What time is check-in at Orchard Hotel Singapore (SG Clean)?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Orchard Hotel Singapore (SG Clean)?

Checkout is at 11:00 AM.

Where is Orchard Hotel Singapore (SG Clean) located?

Located in Orchard, this luxury hotel is within 1 mile (2 km) of Royal Thai Embassy and Orchard Road. ION Orchard and Lucky Plaza are also within 10 minutes. Orchard Station is 7 minutes by foot and Newton Station is 18 minutes.

Can I cancel my reservation for free at Orchard Hotel Singapore (SG Clean) and receive a full refund?

Yes, Orchard Hotel Singapore (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Orchard Hotel Singapore (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 423 out of 1003 reviews
5 - Excellent 42%
Rating 4 - Good. 375 out of 1003 reviews
4 - Good 37%
Rating 3 - Okay. 122 out of 1003 reviews
3 - Okay 12%
Rating 2 - Poor. 57 out of 1003 reviews
2 - Poor 6%
Rating 1 - Terrible. 26 out of 1003 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

norma
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So nice, very accesible, staff so kind,
Stayed 7 nights in Sep 2022

3/5 Okay

Fen Fui
Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Standard hotel amenities. the hotel is understaff, it took me more than 15 mins to get guest free parking ticket and it was only 1 staff working at the time. Did not get upgrade for the room
Stayed 2 nights in Sep 2022

3/5 Okay

derek
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 4 nights in Aug 2022

4/5 Good

Xavier Vanden
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2022

5/5 Excellent

CHEE
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Room very clean and comfortable. Very nice breakfast
Stayed 4 nights in Aug 2022

3/5 Okay

Shelendre, dubai
Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No vip extra at all unfortunately Hotel seems Under staffed No upgrade , no late checkout,
Stayed 6 nights in Aug 2022

3/5 Okay

Neha
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros:- The breakfast options were good. Room size was great. Cons:- Check-in took an abnormally long time. Staff at breakfast were borderline rude and almost inconsiderate.
Stayed 5 nights in Aug 2022

3/5 Okay

Patrick
Travelled with partner
Liked: Cleanliness, amenities
The location was good and very easy to get around. I asked for another upgrade and other things in express check in and it was not acknowledged at all. Thanks for making us not feel important
Stayed 4 nights in Aug 2022

3/5 Okay

Umaporn
Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities
The hotel is quite nice and close to the MRT and orchard road. The hotel breakfast was alright but the staff always rolled their eyes when we asked them something and overall very unfriendly. Moreover,the wifi is absolutely terrible as it keeps disconnecting from our devices and could be only used outside of our room.
Stayed 1 night in Aug 2022

5/5 Excellent

Dennis Chi Mo
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In city center
Stayed 1 night in Aug 2022

General hotel information

Hotel locationSingapore
Star rating4.5 star property
Nearest airportSingapore (SIN-Changi)
Nearby landmarksRoyal Thai Embassy, ION Orchard, Lucky Plaza