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Overview of Pan Pacific Serviced Suites Orchard, Singapore

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Outdoor pool
Outdoor pool
Outdoor pool
LCD TV, pay-per-view films

Pan Pacific Serviced Suites Orchard, Singapore

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationOrchard Road3 min walk
    Popular LocationRobertson Quay14 min walk
    Popular LocationFort Canning Park15 min walk
    AirportSingapore (SIN-Changi)30 min drive

Choose dates to view prices

Executive Suite, 1 Bedroom

3.8/5 guest room rating
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms

No guest room rating
  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Penthouse, 1 Bedroom

  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

5/5 guest room rating
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

5/5 guest room rating
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse, 2 Bedrooms

No guest room rating
  • 157 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Suite, Accessible

No guest room rating
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

Singapore

In the city centre and near a metro station, Pan Pacific Serviced Suites Orchard, Singapore is in an area with great shopping. Boat Quay and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Orchard Road and Bugis Street Shopping District. Travelling with kids? Don't miss Singapore Botanic Gardens and Singapore Flyer. Guests love the property's location for the sightseeing.
Popular Location

What's nearby

  • Orchard Road - 3 min walk
  • Lucky Plaza - 9 min walk
  • ION Orchard - 11 min walk
  • Robertson Quay - 14 min walk
  • Fort Canning Park - 15 min walk

Getting around

  • Somerset Station - 1 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 30 min drive

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Family-friendly Singapore aparthotel in Orchard, walk to Orchard Road
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a spa tub and a meeting room. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, a hob and a microwave. Conveniences include a washer/dryer and a living room, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Limited housekeeping is available.
Pan Pacific Serviced Suites Orchard, Singapore offers 126 forms of air-conditioned accommodation which are accessible via exterior corridors, and features washers/dryers and laptop-compatible safes. This accommodation offers separate living rooms. LCD televisions come with cable channels and pay-per-view films. Accommodation at this 5-star aparthotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on weekdays only.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking (max. 1 space per unit)
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Children's pool
  • Childcare (surcharge)

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Cookware/dishes/utensils
  • Toaster
  • Freezer
  • Ice maker

Dining

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: SGD 25 per person
  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: SGD 86.5 per night

Bathrooms

  • Free toiletries
  • Soap
  • Bidet
  • Towels provided
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Bathrobes
  • Hairdryer
  • Toilet paper
  • Slippers

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • LCD TV with cable service
  • Pay films

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Laptop-compatible safe
  • Free newspapers

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city centre

Things to do

  • 24-hour fitness centre
  • Shopping centre on site

Safety features

  • Fire extinguisher

General

  • 126 rooms
  • 16 floors
  • 1 building
  • Built in 2008
  • Access via exterior cooridors

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for SGD 86.5 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 25 per person (approximately)
  • Airport shuttle fee: SGD 96.30 per vehicle
  • Rollaway bed fee: SGD 86.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 53 out of 69 reviews
5 - Excellent 77%
Rating 4 - Good. 8 out of 69 reviews
4 - Good 12%
Rating 3 - Okay. 7 out of 69 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 69 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 69 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, room comfort
Stayed 12 nights in Jun 2020

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Perfect location
We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019